1. McDonald Cointot Crouse LLP

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Pittsford, NY

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McDonald Cointot Crouse LLP

5.0 (1 review)

Services - McDonald Cointot Crouse LLP

Accountants

Audit and conflict resolution support

Current year tax preparation and filing

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Esl Federal Credit Union

Esl Federal Credit Union

(5 reviews)

Very mixed review. I have been a member for the last 35 years. I have moved a few times and have…read morealways found the people working in the different branches are fantastic. Jane the branch manager in Geneseo has always been a pleasure to work with. I am going to miss her. The reason i am leaving tomorrow is simple. Having to deal with the corporate office personal. First the waiting time is ridiculously long. Every single time i have ever called in I get to enjoy the blasting annoying music. Second the lack of follow through with solving issues. They happily take the info. then pass you off to someone else. Who needs to check with someone else Then the guaranteed 'we will call you back with the answer'. Guess what they have never called back, not once, never. I just can't take this lack of respect. One more thing, I have a large amount of money in short term CD's. Last year when they matured I let them roll over, the difference between a shorter term was significantly higher. Never was informed about the huge difference in interest rate. Of course I was in the lower of the two. Oh well good bye ESL.

And credit debit card...My account was hacked and, as it says on the fraud page, I reported it…read moreimmediately. I felt like I had done something wrong by the girl at the Fairport bank on Saturday. She scolded me and said it's 'Who do I work with? I work with an amazing co-host.' She blamed me, indicating that it was my fault, calling me a 'dumb old man.' I immediately walked out of the bank, checked on my dog, and came back in, and she was still berating me. She was talking to the bank manager, I believe, and then I said I have to go, I can't take this anymore from you. On Monday I called to report the fraud, and they made me feel terrible. I began to cry, telling them I don't have a lot of money monthly, and the money was stolen from me; they knew it, but they laughed. They laughed as I cried. I hung up, but fortunately, I had recorded the call. So this is all going to my lawyer, and we'll see how it goes. ESL, thanks.

McDonald Cointot Crouse LLP - accountants - Updated November 2026

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