Failed to fulfill the contract, omitting a major requirement.
Failed to submit proper paperwork for Building Permit
Building dept contacted him 3x, he failed to respond AND to let either myself or the Contractor know. Resulted in a fine and work stoppage
Requested, and received, "reimbursement" for an Environmental inspection he claimed to have paid. Months later come to find he had not paid before or after - and had increased the amount due by 10%. Fortunately, the check memo stated its purpose and the company agreed.
Submitted plan after plan with missing windows and without discussed changes, then saying they could be done during the work - while the Contractor made clear this would be a change order resulting in increased costs
Plans included incorrect and incomplete door and window schedules. One such issue resulted in non-tempered glass being used when zoing required Tempered. Inspection found this resulting in additional costs and replacement in multiple locations.
Printing large scale plans repeatedly - though they were incomplete and incorrect - and adding to the fees charged.
Continual attempts to upsell. His Go -to Beam and Post designs, which he 'happens' to have a stock of Beams for sale. Attempts to sell vinyl window treatments displayed in his adjacent building. After refusing these his behavior deteriorated. read more