I had a service engine light come on, dropped off my vehicle, hour or so later notified me the…read moreissues. They ordered the parts and had my vehicle back to me in two days. I did have an issue and unfortunately there seemed to be a little disconnected about having the service manager call me back, but when he did Johnny was very polite and understanding and we got the issue resolved. Will say went from I will not return to will return to the service department if needed.

Everyone we dealt with during our deal here was amazing and went SO FAR out of their way to get us…read morewhat we wanted. Both Jeff's (sales managers), Brett our salesman, Brian in finance, and Mike who did our new car tour made this experience so easy. 1000% recommend them and we will be back for our next vehicle!

Great service, honest evaluations and options! Great local owned shop! My go to place, after moving…read moreto Blanchard 2 1/2 yrs ago

Top notch quality people. Just the best place around for oil changes and tires. It is very nice…read morehaving them close to home for all my routine vehicle maintenance needs at a very fair price. Friendly welcoming attitudes by everyone that works there.

Family owned business that is most customer oriented. Never a long wait for mountings or repairs…read more Tracy Boles does a fantastic job!

Needed new tires on my RV. The manager met me right away, took my two old tires on the rims, and…read morere-mounted new tires within 25 minutes. Excellent professional and polite service.

I took my mower to them, was told it would take a week which turned into several weeks. Then they…read morekept saying they was waiting on a part. I picked up my mower and was told when the part came in they would call me to have it put on since I had already paid for it all. Never got that call! I tried calling them every day for two weeks but they NEVER answered their phone. Then they blocked my number. So I had to go there and demand a refund for the cable they never put on. Got the cable cost but not the labor for putting it on. Best Advice. Do not go here. Terrible service and very unprofessional.

They were so helpful with our tiller and very affordable, quick and I would recommend them to…read moreanyone. I appreciate a family owned business and will continue to support them.

On my way from Denton, TX to Des Moines, IA my car started to lose power and began running…read moreterribly. I limped into Purcell on an early Sunday morning after Thanksgiving. Obviously, there were not repair shops open. Monday AM I started calling around and finally landed on Elliot's. I explained my situation to Robbie and he said he'd "move stuff around". Rolled in to his shop around 8:45AM and he had me out 40 minutes later. I was stranded in Purcell and Robbie came thru for me. He was just plain AWESOME. The repair was fairly simple: bad plug & coil. He charged me $127. Couldn't be happier or more grateful.

He's worked on our car, he makes sure it's fixed right when he does a job, Robbie is easy to get…read morealong with & so is the woman in the office I recommend this shop to anyone needing a good mechanic.

Reliable diagnostic skills, professional and timely repair. Really reasonable pricing and value.read more

Honest, quick service, easy to consult with, checked in on repairs a week after completion to make…read moresure they were holding true to standards. Highly recommend the team at Pauls. Alley Automotive.

Exceptional service is a rare jewell…read more Custom Auto is one such priceless treasure in Purcell, Oklahoma. The last rain was more of a torrential downpour, and when I jumped into my trusty stead, "Pearl," to go zooming off down the highway, water started dripping on my head. Custom Auto was recommended to me as the place to get it fixed, and I dropped it off to see if they could replace my sunroof seal. They called me and said they found a drain tube clogged with a hole in it, which did not allow the water to drain correctly. The seal appeared to be fine! When I went to pick it up, they did not charge me a dime! These nice guys said to watch it when next it rained and let them know if that didn't fix it. Are you kidding me? Nobody is that nice... Well, the guys at Custom Auto are! Andy Pipes and I will soon drop off our truck and "extra" car for some work. We know we'll be in good hands, too! Thanks, Custom Auto, for reminding us that great customer service is out there...you might have to come to Purcell to find it! P.S. I took them donuts this morning as a thank you...photos by me!

Great people that do great work! Every time I've had problems with my car or just routine…read moremaintenance, they've got me in and out quick with quality work.

Way more care, customer service, and know how than I've ever had from chain automotive repair…read moreplaces. They answer questions honestly and don't mind pricing parts to get a better deal for their customers. It's 20 mins from my house, but I am willing to drive to make sure I have expert service that doesn't cost as much as dealership prices! Ps they are also pretty quick versus my experience at places like Hibdon, Midis, and Firestone. Like some of those I've mentioned, they also sell tires, but are not too pricey.