install went ok. I called about doing the 25 hour service that the owners manual says to do. woman…read moreI talked to said wait for 2 yrs to do it. It needs to be done for warranty. change oil and filter and check valves. once it is done it will be good for 2yrs. Plus she gave me a price to do it of over $300. called another company and it was half of what they quoted me. So needless to say, I won't be using them for service.

Long review, but worth the read. I do not recommend this company. In my experience, they do not do…read morewhat they say they will do, they do not respect people's time or money, and most concerning of all, I still do not know if the $52,000 generator I purchased even works or is safe. The sales process was actually very good in the beginning. Everyone was friendly, informative, and easy to work with. Up until installation, I had no major concerns. This was not a small purchase either. Even after discounts, this whole-home generator project cost over $52,000, so I expected a much higher level of professionalism, communication, and attention to detail. The problems started when I began getting conflicting and incorrect information. I would research things on my own, call to verify, and politely ask for confirmation. Each time, I was told the information I found was wrong, so I trusted them as the "experts." That trust became a problem on installation day. The concrete pad looked undersized to me, so I specifically asked multiple times if it was correct. Three different people confirmed it was. Then, on installation day, they realized it was in fact the wrong size. Instead of stopping the project, they started the install anyway and told me it would take two days. It did not. They had to pour more concrete, let it cure, and come back later, which delayed completion by nearly two weeks. When they finally "finished," no one clearly communicated that the project was complete, explained how the system worked, or even confirmed it was operational. I was left wondering if they were still coming back. From day one, I asked if they handled all electrical and gas inspections, and I was told yes. About a month after installation, the city contacted me to say the work had never been inspected. I called the company and was told, "Sorry, we'll get that inspection done." That is unacceptable. If the city had never called me, the gas line may have never been inspected, which is a serious safety issue. There were also multiple quality and damage issues during installation: * Two items under my house were broken and had to be repaired * Protective shielding on wiring was cut in multiple places * Landscape lighting was run over and damaged * Overall, there was very little attention to detail To make matters worse, they said they would come back to show me how everything worked and go over inspections. I blocked off time from work for the appointment. When they were already late, I texted and was told they were "5 minutes away." After waiting another 20-25 minutes, I texted again and was then told they would be "a little later." I had already rearranged meetings for this appointment, and they still could not show up on time. Now here I am, nearly two months after I was originally told this project would be completed, and I still do not know if this generator even works. I have never been properly shown how to operate it, never been given confidence it is safe, and I have had to ask every question myself because communication has been so poor. After being told they handled inspections, I now have to pay out of pocket for my own independent gas and electrical inspections just to make sure everything was done correctly. At this point, I basically have a $52,000 metal box sitting in my backyard and no confidence that it is safe or functional. Based on my experience, I cannot recommend this company. The sales team was great, but the installation, communication, follow-through, and safety concerns were unacceptable.

Our first experience with one of the techs was just so-so. He was efficient and professional and…read moregot the job done but wasn't particularly friendly. The next part of the repair was handled by 2 wonderful techs! They were just as efficient and professional but were also friendly and polite. I was extremely impressed with how helpful and kind they were. They went above and beyond to be sure I was satisfied, I'm 71 and disabled and that meant a lot. Overall I highly recommend Mills. They get the work done and are reasonably priced.

I struggled to provide a one star since it should be zero star. The owner met with our contractor…read moreand promised that he could start the next week and be done in 4 days. So a few weeks later he finally started and worked on and off a few days. After several times of hunting him down to get people to our site we fired them. He then called me for payment and threatened me with a lawsuit. I told him to stay out of my building but the next day the contractor caught him collecting up material to put in his truck (that he did not return). I ended up paying him a ransom to leave us alone. What we found from their work was a stove with wrong size wire and breaker, conduit run through the 116 year old brick wall that had to be replaced, three (3) drills through different drain lines, assorted miswired outlets and switches, use of the cheap light boxes and switches, and the best was his two workers were driving a truck that was not registered and neither of them had drivers licenses. So unless you want a miserable time avoid this company and the owner at all cost.

Dana was very nice and worked quickly to accommodate my short-notice time frame to get someone out…read moreto give me an estimate.

Jacob and his team were great! Showed up on time and finished as promised. Outstanding work and…read morefair pricing!

Promptly responded to request for a quote and listened to what I wanted done. Offered options for…read morecompleting power supply and wiring of a new shop. Competitive pricing. Scheduling took a couple of weeks, but they arrived promptly and completed the work in a timely manner, again keeping me apprised as things developed. They could have done a slightly better job of cleaning up after the work, but all in all, I would use them again.

From the owner: Allstar Electric provides exceptional residential, commercial, and 24/7 emergency electrical…read moreservices to Cleveland, TN and surrounding areas.

Recommended by a real estate agent friend, Kelund answered quickly, called to see if they could…read morecome a little earlier than our appointment, and charged a reasonable fee for coming out on a service call. Our issue was simple and they didn't waste any time, and showed me how to check the problem if it happens again. Kelund is the owner and he was the electrician who responded, along with another employee. If we ever have another issue, or need an upgrade to something electrical, Appalachian will be my first call!

Kelund and Logan have been amazing to work with during our custom home build! Highly recommend,…read morevery professional! They jumped in last minute to take on our project and have rocked it!

I needed to get a light fixture installed and some wiring checked on a ballast. Morgan quickly…read moreresponded. He has a very extensive resume. He is very professional. I like the way he explained what was wrong with the ballast and how he would repair it. He is also licensed and insured. His prices are reasonable. I highly recommend him. He is my go-to for for future electrical needs.

From the owner: Turner Solutions LLC provides high-quality, craftsman level electrical services for residential and…read morecommercial clients around the Chattanooga, Tennessee area. Turner Solutions LLC is a small, locally-owned, licensed and insured business. We are a company with nearly a decade of experience and the education to back it up. The owner and operator, Morgan Turner, has been an electrical instructor at 2 colleges and became the director of one of the programs. Turner Solutions, LLC provides client focused problem solving to repair and install electrical based on the client’s needs.