We recently lost my Mom and O'Connor Brothers Funeral Home did the funeral…read more I found them to be very caring and helpful in every way. They went out of their way to help me. Shorty after that, my brother passed away and again they were wonderful to work with. My Dad and my Grandparents funerals were also at OConnor's and again the kindness they showed us was wonderful. I never thought I would be writing a review of a funeral home, but we live in strange times John Kustigian

Appalled by the sales rep, Camille's, demeanor, attitude, and overall stature. She was abrupt, made…read moresnide remarks, and basically had zero respect for our family. We asked if we could have calling hours for a $15k funeral between 3-5p and she had the audacity to say "well that would mean I'd need to stay late". She had zero respect nor empathy. To top it off the building is in rough shape- the carpets are gross. I'd HIGHLY suggest looking for another establishment to help guide you through this taxing time- there are plenty of better funeral homes in the near vicinity with better facilities, customer service, and pricing.

My mother passed away in June 2022 and we selected Collins Funeral Home for services. We got to…read moreknow the director, Mr. Richard Collins and I could not be more pleased and more grateful to him for the help, compassion and attitude we received while we went though this difficult process. Perhaps it feels little awkward to recommend a funeral home, but saying the last goodbye to the ones we love is inevitable and I am glad we made this choice. Should you ever need funeral services I highly recommend this place.

Richard Collins at Fitzgerald Collins Funeral Home assisted us as our Funeral Director in 2016 and…read moreagain in 2019. (Sad I know.) The loss of a loved one is one of the worst things any of us will ever endure in this lifetime. Unfortunately, we've had to experience it multiple times over the past years in multiple states and with multiple different funeral homes. I can not express in words how comforting it was to hire Richard at Fitzgerald Collins Funeral Home in Marlborough, MA to handle our family member's funerals with trust, respect, solidarity, compassion, and true professionalism! I found him not only to be very knowledgeable and informative but most importantly he was extremely transparent and HONEST with us about everything. I'm not much of a pushover and I've definitely seen other funeral homes prey on distraught people (such as my mother when my father passed) but my experience with Richard and his funeral home was the exact opposite which was refreshing! He didn't try to BS me and after planning so many funerals over the years I would have seen it coming a mile away if he had tried. Thank you Richard for treating us and our family with the utmost dignity and respect and most of all for being an honest person! Always continue to treat your customers the way you'd want your family to be treated (which is how you treated us) and I have no doubt that God will continue to bless your business. Thanks for being an advocate for our family through this time of grief. (Both times!!!) Highly recommended local business! A+++

Called multiple times to try and arrange pre planning services cremation. Unable to connect with…read morethem to set up services once the request for basic cremation was requested and the services weren't for top of line funeral. Don't bother if you aren't interested in the top of the line expensive funeral services. They don't contact you back.

I have found Doug to be very difficult. He expects respect from others but offers none in return…read more He's been very unprofessional in my dealings with him.

John Matarese is an outstanding person as well as funeral director. He has a very calm, reassuring…read moreand highly professional manner. In a very difficult situation he took me through the various options for the funeral as well as the approximate costs. Everything went very smoothly at the funeral and it was exactly as he had described. Throughout the process he followed up very quickly with answers to my questions and continued to handle an issue even after the funeral. Overall I can't say enough good things about John and highly recommend him.

I highly recommend Matarese Funeral Home. John made a difficult time more manageable. He was…read moreresponsive, and professional.

The Abdella family sends a special thank you to the Champa family for giving our Mother Phyllis a…read moremost elegant and most memorable service that has left everyone talking, We have received numerous phone calls and cards that mentioned the special touches, the three piece quartet, warm fire in the fire places, the fire pits outside that kept everyone warm while waiting to pay their respects. The comfort of your 17 century home that houses Champa Funeral parlor truly sets itself apart from the rest. My Mommy would have loved it! Thank you Daved and Michael from the bottom of my heart.

Words truly cannot express the appreciation I feel for Jim, John and Dave, from Heald & Chiampa…read moreFuneral Home. All the necessary details needing attention when you lose someone you love were taken care of. Many of those who attended our wake for my husband commented the funeral home was absolutely beautiful, warm, and so inviting. We wanted so very much for it to be a celebration of life and it truly was. Their professional experience and knowledge were there every step of the way providing information we needed or recommending something we did not think of as we were all mourning our loss. The services were given in the funeral home and once again, absolutely beautiful and perfect. Their detail to everything also carried through to the gravesite sight where military honors took place, perfectly timed music and taps. Thank you, Jim, John and Dave. You were there for us when we needed you the most.

I pray my family and I do not have to do this again for a very, very long time. With that said, the…read moreowners of Ginley-Crowley were so very helpful when we needed their services this past week... The directors are James and Robert (I believe). They met my Dad and Brother early on a Sunday morning, and really helped us with every detail imaginable when planning services for our Mother. It's overwhelming to say the least, but they have it broken down for you, like a check list of what to do first, what to do next, etc. I won't get into specifics, but you can't know how much really needs to get done in such a short amount of time until you're planning a wake and funeral. It's like you shift into 'auto pilot' and just do it. It's somewhat of a blur... It's a beautiful facility as well. They helped us tremendously during this very, very difficult time, and I can't thank them enough. I recommend them highly, although I hope you as a reader of this post never have to make a call to them.

On Tuesday Sept. 26,2017 ,we buried our fourth family member with the services of Ginley-Crowley…read moreFuneral Home in Medway,MA.Arrangements had to be coordinated with two states (FL,MA).We wanted our brother to be buried "back home"in MA with our parents and another sibling. Due to the hurricane in FL (where our loved one was living), everything had to be delayed while power was being restored to the area.It took 10 days for our brother's remains to be transferred to Ginley-Crowley. During the waiting time, the funeral home staff guided us through the preparations for his services. Bob Irving was our anchor through it all.We are a large family and he patiently dealt with all sorts of personalities.Our questions and requests were many and often, yet he displayed only kindness (even though we are sure he was exasperated at times it was never exhibited). Everything was seamless due to Bob's meticulous attention to details. We thank all the staff ,at Ginley-Crowely, Medway Funeral Home ,for or all you did to help us through this sad,difficult time. To Bob Irving ,for all you did and who you are ,we say-Thank You! We pray we will not need to plan a funeral for a long time. When we do, we will call Ginley -Crowley in Medway.

Many family members are buried here, never had any issues. Most recently my Mom passed in Aug…read more There was a miscommunication and once brought to their attention, they took full responsibility and not only rectified but went above and beyond. This is a family run business and they genuinely care about your feelings.

The staff at Worcester County Memorial Park were compassionate and understanding during a very…read moredifficult time. The grounds are beautiful and serene. It feels good knowing our loved ones truly rest in peace.

Made several calls to CC - NONE returned - took our business elsewhere …read more... I didn't wish to be ignored when the call was made to fulfill the contract ...

There was no empathy or follow up as the removal people said there would be…read more Price is cheap and so is their service. We literally had my dead dad moved! No thank you!