Kristin is amazing. She found us a place right away and handled all the small issues that needed…read moretaken care of right away. She has been managing property all over the valley for over a decade and knows what clients are looking for.

I booked a home for the 4th of July in McCall on March 22, only to receive a call three weeks…read morebefore our vacation informing me that the property had been double-booked due to a "software glitch." What I cannot understand is how a booking issue like this wasn't discovered until three weeks before one of the busiest vacation weeks of the year. I was told that the other party would keep the reservation because they had booked first. If your system can determine who booked first, then how did this supposed glitch go unnoticed for months? The explanation simply doesn't make sense to me. The replacement properties offered were not remotely comparable to the home I originally reserved. They were older, tired-looking homes that lacked the quality, location, and appeal of the property I selected. The agent I worked with initially said he would follow up the next day with a newly available build that might be a better fit. He never did. I had to follow up myself, and the alternative he eventually sent was yet another outdated property that was nowhere near equivalent. With only three weeks until our trip, there were virtually no comparable rentals left in McCall, and the few that were available were nearly double the price. I would have expected a reputable rental company to take ownership of their mistake, work aggressively to find a truly comparable replacement, and offer a meaningful discount or compensation for the inconvenience. Instead, I was left scrambling to salvage a family vacation that had been planned for months. What disappointed me most was the lack of empathy and urgency. The agent showed very little concern for the situation or the impact it had on our family. The entire experience felt unprofessional and poorly handled from start to finish. Unfortunately, because of how this was managed, I will not use this company again and would caution others to think carefully before relying on them for an important vacation booking.

We recently stayed at a property managed by "Done Right Management" in McCall, ID, and had a very…read moredisappointing experience. More than a month after our stay, we were charged for alleged damage to a cabinet. The cabinet in question appeared to be an older wooden piece of furniture that could not realistically have been damaged under normal use, and if any wear did occur, it certainly did not happen during our stay. We travel frequently and rent many properties, and we have never encountered an issue like this before. We attempted to resolve the matter directly with management, but the response was not satisfactory. Ultimately, we had to dispute the charge through our credit card company, which resulted in a refund. Based on our experience, we would advise future guests to be cautious when booking with this management company.

In our experience Hawk is a capable and honest business. Solid communication. We are very happy…read morewith them. Highly Recommended!!

From the owner: As a locally-owned and operated custom home building company with over 25 years of experience, we…read morepride ourselves on delivering exceptional craftsmanship and personalized solutions for our clients. At our core, we are dedicated to creating dream homes that reflect the unique vision and individuality of each family we work with. Whether you're looking to build a stunning custom home from the ground up or transform your existing property into your dream sanctuary, our team of skilled professionals is here to bring your vision to life. With an unwavering commitment to quality, attention to detail, and a deep understanding of local building regulations and trends, we ensure that every project we undertake is a testament to our passion for excellence.​ We take great pride in our family-centered approach to home construction. By fostering strong relationships with our clients, we create an environment of trust, open communication, and collaboration throughout the entire building process. Our team becomes an extension of your family, working tirelessly to understand your unique needs, desires, and lifestyle, ensuring that your new custom home reflects your family's values and creates a warm and welcoming haven for years to come. With us, you'll experience a personalized and attentive service that goes beyond just construction, turning your dream home into a reality.

Arrived to a pleasant person to hand us an envelope with keys and area info. I had to ask ware the…read morecabin was. Once at the rental there was several feet of snow on the steep walk way to the home that had not been shoveled "knowing we were arriving that day", I would have expected them to have at least a path to the door. When I called down to see if there was a snow shovel so we could do our own path I was informed that they had a hired snow removal service that would take care of that. However that never happened in our whole 4 day stay! Cabin was nice very cute and better than the photo's online. Was not disappointed in the lodging just a little dusty but that's no big concern. Heater went out day 2 of our stay. Handy man came to look at it and brought 2 space heaters to plug in. It was "negative" -3 that night so needless to say we all froze and the 3 children who were with me had a terrible night. No call from manager that evening or the next day to see how we were doing. Finally the HVAC person showed up to remedy the problem. Heat was back on! Huge snow storms that weekend and not once did anyone come to shovel snow from walkway or designated parking area. Quite disappointed with the lack of care from McCall Vacations, felt like there view on customer service was to just meet sub par standard but not to go above and beyond by any means. If you stay with them there cabins are nice but there service is NOT! Expect to do most anything that you would think comes standard with your stay yourself!

I had to write this review based on a half decade or so of renting my current home, with recent…read moreyears via Idaho Premiere Property Management, but also coming from the perspective of renting in the highest growth area of one of the fastest growing cities in the country... I add the perspective, here, that I do not come from Boise, and my previous renting/PM engagements have been in both MUCH larger, AND much smaller cities. It's worth reading on to see why I feel so strongly about IPPM's excellence, but if you see all the text below and your eyes glaze over, at least catch this: */"You are in excellent hands with these people - their aim is true, their consistency and quality of service is absolute, and there's only one name that I even consider raising when it comes to people asking for a referral for a PM company or landlords, in Boise - that's Idaho Premiere Property Management, and Sheryl Stans./* It's an unfortunate byproduct of today's "review first, ask questions later" norm that good work oft goes unrecognized. It's even more characteristic of the times renters live in - precarious times, as I write this in mid-2020, at the near-peak of COVID-19, with record unemployment and uneasy/uncertain living situations for those in the position of renting - to let great work - meaningful, empathetic, wonderful work - go unnoticed or unheralded. That would utterly inappropriate here, and I'm writing this to rectify. I encourage anyone to reach out directly to me (graham@seymourgroup.co) if specific claims need verification, but, in short - IPPM, and especially Sheryl Stans, have absolutely set the sterling standard in my mind of what one can hope for from landlords/PM people, if they're lucky - and that has not once wavered, independent of the challenges Sheryl and her team face, whether by proxy from tenants like myself amidst struggle, OR whether it's externalities outside of our mutual control. A few highlights: * *Flawless commitment to "doing what they say they'll do" -* - If Sheryl says "you'll have x by y date" - it'll be there by then, if not early. * *Modern technology and strong profiency with said technology that makes renting a breeze --* - from application to maintenance requests to just paying rent monthly - IPPM maintains a beautifully simple Buildium deployment that "just works" - and when it doesn't, they're there to help. * *An eagerness to go above and beyond* -- while somewhat vague or a little seemingly abstract, this one is simple: every time Sheryl and team spot an opportunity to delight the parties they serve, they jump at those chances and seize them with aplomb. */but, most of all.../* * *Meaningful empathy, balanced against a firm sense of fairness and equitability -- * IPPM and Sheryl seamlessly balance the interests of owners, renters, and all parties alike, judging each situation with a willingness to accept new information as it comes along, and to fashion unorthodox solutions that seem to "leave everyone happy. -- put simply, *As a tenant, /I would unequivocally recommend IPPM to any potential new renters moving to Boise, and I offer up that recommendation with equal vigor and altruism even to those in the area who might be unhappy with their current arrangements./* *To owners seeking a professional, organized, high-powered and acumen-first prop mgmt co - /look no further, by all accounts./* My only regret is only being able to leave 5 stars. That, and the bold/italics writing I did when I wrote this has turned out wonky with slashes and asterisks. :(

From the owner: Specializing in the Treasure Valley and surrounding area's, we offer Real Estate and Property…read moreManagement Needs