I have used Owatonna Ford's body shop several times over the years. They have always been very…read morefair and have done excellent quality work. The crew seems friendly and personable.

Back in July of 2021 I got my beloved Dodge Charger repaired here due to flooding that got in the…read moreengine. They completely destroyed my car in the process and after they "completed" repairs on my car, it broke down on the way home from the dealership, and my insurance company had to declare it as totaled. Thanks guys!

This company is definitely lacking in the professional aspect of doing business as well as terrible…read morecustomer service!! We went to get a vehicle and we're sent in 30 different directions for a week and a half being told the deal was a go !! Then the day we went to get it I was told I needed full coverage on the vehicle before they could get financing approval as if someone would put full coverage on a vehicle before a deal is even met !! Even my insurance broker said NO !! This man was ready to sell me a truck until he seen me in person I personally feel it's a race issue!! Whatever the case I will take my business elsewhere but I felt I must let others know so they don't get sucked into this situation!!!

My boyfriend and I drove down to Car Time to look at a truck we found on the internet. Jason and…read moreJustin were so incredibly helpful and kind. Boyfriend ended up purchasing the truck and it couldn't have gone smoother! They took the time to tell us the history of the vehicle and were very open about repairs that had been done. They also filled the tank for us before we left! I can't recommend them enough!

In July, I purchased a 2006 Dodge Ram 1500 from Car Time of Owatonna. The salesman I dealt with was…read moreJustin. He said he had no access to the service history of the vehicle, but he did show me a ticket for a repair they supposedly made. Within two weeks of buying the truck, these are the problems that arose: -Inexplicably shifted into "Recreational Tow Mode." -Discovered the parking brake didn't work. -"Service 4 Wheel Drive" light began turning on. -Discovered all 4 front ball joints were in terrible condition. -Found out the CD player doesn't work. -Discovered the CV axle and intermediate axle were damaged. -Found out there are 2 fault codes in the computer, C1404 and C1002. C1404 is for the transfer case position sensor, which might explain the truck slipping into "Recreational Tow Mode." C1002 is for the brake switch sensor. -I was quoted over $2,000 for repairs at a local garage. I should also mention that upon calling Justin about the first issue, the truck slipping into "Recreation Tow Mode", he was less than useful. First, when I told him I was able to get it back into 2 wheel drive, he said something to the effect of "cool, so it's all good now." Not the response one looks for from someone who claims to be an honest dealer that makes sure their customers are taken care of. A truck should never inexplicably shift gears, and hearing that one he sold me did, should have been cause for concern on Justin's part. In this same phone call Justin also claimed to have no knowledge of Minnesota's 30-day used car warranty law, mentioned here https://www.ag.state.mn.us/Consumer/Handbooks/MNCarLaws/CH2.asp. This law doesn't apply in my case, but I mentioned it just to hear what Justin would say. I was displeased that he claimed to have never heard of it, despite the fact he has been a used car dealer for quite some time now. Bottom line, I bought the truck "As Is," and I know this. However, I am still enough of a sap to think those who claim such high levels of integrity would seek to ensure I know about potentially dangerous problems with the truck they are selling me. After all, if a ball joint goes out while I am cruising down the highway, it is the lives of my wife, four children, and myself at stake. Is Car Time of Owatonna any worse than other used car dealers? I don't know. Just keep in mind that they are used car dealers and the stereotype exists for a reason. Don't expect integrity and do not take them at their word. I won't be using Car Time of Owatonna again.

Bought a truck from here two weeks ago, first time every purchasing a vehicle from a dealership…read more They we're great!

We drive a Hyundai Sonata because it's almost impossible to buy a US-branded sedan, and a sedan…read morefitsd our needs the best. Over a several year period, Hyundai and Kia had a problem with the motors - they use a lot of oil. The 10-year/100,000 mile warantee is great for that. Hyundai has test to check if the leak is acceptable to excessive. That requires 1000 miles with no iol added (or removed). We hit our 1000 miles on I-35 at about the MN state line. I tried to get the oil checked and seals removed at several service garages. Everyone was booked up or didn't want to take the time for us, until I called House Chevrolet. They were awesome! they understood the need and what needed to be done, rushed us in for the work, were finished in a half hour, and made the contact with our dealer/garage back home. And I couldn't beat the price of the service.

Needed work on a truck. Some was under warranty some not…read more Requested brake pads. Was charged for brake pads & rotors. Was contacted at work, where phone calls are not allowed.

Able to replace alternator for our family traveling through back home during holidays. Made it a…read morepriority to get our family back on the road as soon as possible! Professional and top notch mechanic!

Impressed is an understatement- towed into their lot after breaking down on the highway. They were…read moreclosing in 3 minutes when we got there - Ashley greeted us with a smile , Nate pulled our car into the garage and worked on it for hours after closing. Golden service for copper prices. Good end to a bad day

Absolutely horrible experience..shame on me for going back for a 2nd time. These people at cars and…read morecredit have Absolutely not an ounce of integrity!!

I had to rent a truck from this location for work, they would not leave me alone always calling and…read moreasking questions. They knew how long I needed the truck for. Don't give me a truck when your going to sell it, and if I need it longer then what I said then don't sell the truck, I will never rent from this location again.

The woman we initially met with to get our rental was not clear and had us thinking the rental…read moreafter the insurance was done covering would be $13.09. The insurance covered $40 a day. When my husband and I returned the car, we were charged $373, and paid a total of $523 out of pocket!!! The guy showed me his computer to show pricing and showed our car rental was $40/day and the cheapest option was $25/day. They ripped us off by charged the highest amount the insurance would cover. despite their lack of communication we are not being refunded any amount. They are ripping off the insurance company and the people that suffer for the out-of-pocket portion. you should be ashamed!!!!!