Horrible customer service! Error kept happening while placing order on app. I kept trying for a while when it would keep erroring I decided to call the store. I spoke with a gentleman and told him what was happening with my app and the coupon and he said he would take my order over the phone and apply the coupon when I arrived for pickup. Once I arrived and tried to pay the young lady working said oh it's not working because you did not purchase a 2 shareable items. Mind you nowhere on the menu does it show shareable items. I looked over and over it, I had order a full sandwich for me with potato salad and a full sandwich for my hubby with a side of fruit! The coupon would not work so I asked her to cancel my order. I ended up leaving the restaurant, mind you they had already made my order. So they ended up losing a customer for life. read more

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Wife and I met up with Friends for Dinner at McAlister's Deli. McAlister's is a Salad & Sandwich place where you order at the counter, grab a table and your food is delivered to you really fast. After looking over the menu my Wife decided on the "Pecanberry Salad"; Spring Mix Lettuce, Fresh Strawberries & Blueberries, Candied Pecans & Grilled Chicken. Served with Fat Free Raspberry-Pecan Vinaigrette Dressing. I am having the "McAlister's Club"; Roasted Turkey, Black Forest Ham, BACON, Sharp Cheddar Cheese, Swiss Cheese, Spring Mix Lettuce, Tomato Mayo & McAlister's Honey Mustard on Toasted Wheat Bread. Served with a Pickle Spear & Chips. My Wife is having Iced Water with Lemon and I'm going with the Lemonade & Iced Tea drink. The Group grabbed some tables for all of us while we ordered. Soon our food started arriving and McAlister's is pretty quick in preparing what was ordered and served on square plates - and a Very Nice Presentation of Deliciousness. My Wife's 'Pecanberry Saladty' is Very Colorful with three-containers. A Nice-Size Salad and lots of Tastylicious Dressing. My Wife Loved her Salad, said it was Crisp, Tasty and Very Flavroful - and a lot. She took some home along with two-containers of dressing. My 'McAllisters Club' was also Very Delicious with lots of Meat & Cheese stacked up. It also was a touch of Sweetness that really added to the flavors and the Toast was Toasted All-The-Way-Through for that Perfect Crunch. I ate all of mine because that's what I do. Check out a McAlister's Deli near you. They have 107 locations in Texas and are in a bunch of other States as well. It was great getting together with everyone for an Afternoon Movie and McAlister's Deli for Dinner. McAlister's is the place to go with lots of choices on the Menu. On the way back home my Lovely Wife and I cruised in the Vette-Jet with the top down enjoying yet another Beautiful San Angelo West Texas Day - with a slight breeze. Love You Baby, Bunches & WindBlownHair-and-all. read more

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Good food, a little pricey for a sandwich and a baked potato. After your food is ready I didn't see the waitress again. Had to go to counter for more tea. Busy place but you can still have a good conversation with your partner. read more

Service and cleanliness was fair enough but the wait time for a cold sandwich and burnt grilled cheese was horrible. 30 minutes to be exact with 6 people working. Staff seemed to be just there; not much to make it a good experience read more

Miss Brandy was the sweetest! The sweet tea and chicken and dumplings were amazing! Would come back!!

The food came as ordered and in a timely fashion. The staff were helpful and their tea is the best!

Awful service, disrespectful manager and staff ! Hair found in food twice and the manager gave no apology or concern!

Buyer beware if using your debit/credit card for purchases. The parent company (Go To Foods) has a problem with double billing your bank. They will not fix the problem and you will have to dispute the charges personally. read more

The place was dirty with no RO water and cloudy tea. The cook in the back looked unkept, tables were all dirty and it was very musty smelling. McAllister's used to be a great place but, sadly, not anymore. read more

This is the first McAlister's I have been to in several years, and it's basically how I remember it. Nothing special, but it has some good stuff. I ordered an orange cranberry club and a spud max. The sandwich was fine, I would say that I may have enjoyed it more if it was heated (like a panini), but that's on me. The spud was bigger than I remember (lol), so I had leftovers for the next day because there was no way I could finish that! Overall, I'll be back I'm sure while in the area, but it may not be my first choice. read more

One of the most Stellar Services I have ever had for just a sandwich shop, can we model this to oversee every my else that is in this type of business? I got the four cheese grilled sandwich with a side order of macaroni and cheese. Talk about a cheese overload I should never do that again but just to let you know that is some real cheese in there, they do not play around. A tad pricey on the price side but you're getting a good service that you might not have want to anyways but decent product. The fresh-squeezed lemonade which almost had me thinking it was, still had decent sugar to lemon and water ratio contents. Pretty addictive. Tables were mostly cleaned immediately after people getting up. Something strange about the clientele here though, they like to stare at people horse work for some reason but that will not deter me from coming back. It's the attitude and service out of the people that does this. It goes a long ways. read more

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The Sweet Chipotle Chicken Sandwich has been a favorite of mine here for years. I always leave full after having that with a side of their Mac & cheese. I recently tried the Grilled Chicken Salad with the Raspberry-Pecan Vinaigrette. It was huge! They gave me plenty of chicken. The staff are always nice, although the prices are a bit high. read more

McAlister's Deli - Grilled Chicken Salad - Delis Near Me - San Angelo, Texas

extremely slow service. waited 45 minutes two sandwiches. employees did not even acknowledge people waiting in line.

This place is the worst place I have ever been in San Angelo. Food is nasty and cold. Found paper in my sandwich. PAPER! CHEESE PAPER IN MY COOKED SANDWICH! Queso tastes like it is 2 weeks old. Got 0/4 orders correct (missing food, swapped food). Employees are not friendly, they act as if they don't want to be here. Service speed was ok but it came out so fast because it took the cashier 5 minutes to make 4 sweet teas. The ONLY plus this place has is their good music. read more

I gave one star because I had to . The restaurant was Hot at 7:30 pm . We walk up to the counter to place our order to an unhappy unpleasant young lady . First off they are out of an item one of us wanted . Then we place our order & to say the food was subpar is putting it mildly . The Cuban which is a New item was so hard to eat . The meat was tough & greasy The Bread was so hard you couldn't chew it . We didn't get half of what we ordered & kept asking for it . This Is Our Very Last Time To Throw Our Money Away At This Location . We spent $ 50 on this unedible food . Avoid This Location it has truly gone off the deep end . read more

The restaurant is always clean and service at the register is friendly. They have a good variety of sandwiches, salads and soups. I like the Pick 2 option. I usually get a sandwich and salad and every one that I've had has not disappointed. read more

I uploaded a picture of my soup a couple years ago that was about 25% full. It's been a while since I've been back so I ordered a to go salad today. I got home and my salad dressing container barely had anything in it. I'm officially done coming here. It was the lunch hour and there was hardly anyone there and only one other person picking up food to go. Go to Newk's instead. read more

McAlister's Deli - Delis Near Me - San Angelo, Texas

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Don't go to the one on Sherwood Way after 8 pm .all the food especially the potatoes will be old and hard

If I wasn't so hangry I would have noticed the warning signs and left before ordering. At 5:30pm on a Monday half the restaurant is closed off to minimize the amount they have to clean, not a big deal but it all adds up (they don't close till 9). As I was ordering g the girl kept shooing away a fly I should have noticed that everyone in the place was spending more time shooing flies than anything else. I also didn't notice the paper on the counter stating that their RO system is down so when I asked for tea she said they just have canned soda, and a little bit of lemonade left, no tea or fountain drinks. They were also out of both desserts we wanted. They also were handing out plastic forks so they had less dishes, when I went back up for a knife I saw the bin of regular forks right there but they gave everyone plastic. At least our food came out fairly fast and mostly correct, my daughters nachos had avocado even though it was not supposed to be on there (and she hates avocado but I just took that off) read more

This place, like many other places in town has seriously gone downhill. I witnessed no glove changing even though some employees were up front messing with their wallets and personal belongings as if they planned on going back in the kitchen with the same gloves they had on. There was no pickle which should automatically come with my sandwich and the bread was not even toasted so there's no reason I should have been waiting as long as I did for my sandwich. I don't know about you but if I'm paying $16 for a sandwich, I should not have any complaints. There was only one table that was occupied in the whole restaurant so they weren't the least bit busy and they have the nerve to ask for a tip when you pay with a card. read more

Understaffed, incompetent. Old lettuce used, old avocado, long wait times. This was 11:15 on a weekday. This is a nope visit. Plus I attempted to use the restroom but after I saw an employee go #2 (well I didn't witness it with my EYES), and not wash their hands, I just left. read more

There was a manager (Brayden at the Sherwood Way in San Angelo, TX) who was yelling at one of the employees apparently he told her rudely to remove some bracelet, and when she told him ok hold on because she was taking a customer's order, he walked up to her and got in her face and said I don't care what you're doing! Take off your jewelry! At that point the employee, who looked to be 15/16 years old girl, started crying. Then he started laughing at her and walked to the back. And I could still hear him talking about her to other employees. That is so disrespectful for a manager to treat his employees! read more

Absolutely horrible service and food! The last few times I have been have been a nightmare to say the least. I placed an online order about a month ago and they told us it would be ready at a certain time way AHEAD of expected pickup time like hours! Arrived to pickup the food and was told they ran out of potato's why wasn't I contacted when they realized and also went to pickup food today and promised time was 1:22 pm, nobody would look at the long line of people that were waiting for to go ordered but would help every person at the line. I was told yet again that they were low on potato's and that it was backed up. I finally received my food about 1.5 hrs later than promised time and wasn't even told "I'm sorry" or anything! Spud came out looking like a 1st grader put it together honestly. I don't recommend this one at all but the one on north Bryant is amazing! Super nice people and no issues ever read more

Everyone here is so over the top friendly! Every employee greeted us at some point during our visit to make sure we were good. Even the manager was in the floor greeting customers. The food was delicious as always. Feel like you can never go wrong with anything on the menu, and the tea is the BEST! Place could have been a little cleaner, but all in all a great experience! read more

Very disappointed in my meal. We wanted the roast beef baked potato with au jus gravy. When they delivered the meal I got a potato with a few pieces of sandwich meat thrown on top. No au jus. When I ask the server, he said they were out. That they should have told us at the register. Had I not been starving I would have returned it! read more

McAlister's Deli - Delis Near Me - San Angelo, Texas

I ordered my food via the app at 11:20 and it showed my order was expected by 11:45 so I arrived at 11:50ish, walked in to the order pick up, there was a lady waiting so I patiently stood behind her. I could see my order was ready on the shelf behind the counter but knew I had ordered a sweet tea too so I waited and Waited and WAITED as person after person, WHO WORKED THERE, just kept walking past without acknowledging any of us. finally after 10 minutes a lady walked over, asked my name, handed me my food, and started to walk over to make my tea BUT was distracted by something else so I continued to stand there and wait for an additional 15 minutes UNTIL finally another lady came out and asked what I needed. I told her my sweet tea, she got it, and I was on my way. No apologies, nothing. I have tried with this mcallisters several times in the last few months HOPING something would change BUT as I was leaving the lady beside me mentioned she had come in the day BEFORE to make a LARGE order and the girl informed her she hadnt even put it in to be made!!! just a little unreal. read more

The restaurant was dirty. Most of the tables had old food from previous customers on them. We were the only people in line and it took awhile for someone to take our order, even though there were a few employees at the front. read more

Used to be one of my favorite chains. Yucky excuse for chicken salad. Sad fruit. Go somewhere else! Sonic has better iced tea. Bathroom Oh yeah... dirty bowl and plate! read more

McAlister's deli is exactly what you'd expect from a chain sandwich chop. Definitely one of the better ones in San Angelo. Service is hit or miss and the seating is extremely limited if you plan to come out with a group. As far as stopping in for a quick bite, there are definitely worse sandwich shops to choose from. read more

Came here during lunch, about a 15min wait understandably. Then my order was messed up, causing me to wait another 15-20 minutes.. I then asked for a cup of soup, in addition to my order as I am now starving.. I get charged 4-5$ for a half cup of soup.. cmon guys... step your game up already. read more

McAlister's Deli - Just placed my spoon in here, have not eaten anything yet. - Delis Near Me - San Angelo, Texas

Good god. How do I start with this cluster F of a "restaurant"? I have loved previous versions of this under different owners or management. I also gave this place 3 tries. Cause maybe someone was having a bad day, maybe it was me? First, I didn't realize to-go means self service. Customer tells you how to bag your food. Customer gets drinks prepared for the drive. Customer has to remind the person with the receipt in hand what I ordered. Second. Wash your lettuce. Wash your produce. You are getting people sick. Third... My favorite. A normal spud is two regular size potatoes put together. A "choose 2" option is just one regular potato and whatever else you want with it. So when I'm told you are out of potatoes when I ask for a "normal spud" I'm like okay... You're out. (However dumb cause that's a primary item and its barely 25 minutes into the lunch hour on a workday.) But then get told I can have a choose 2 potato... Baffles me. I even verified that it's not the "last" one. It's just what they have left. Sooo wtf? I said, "Okay, then give me two of those together like you do for normals." "We can't we can only do choose 2." "So you're telling me 1+1 does NOT equal 2?" I'm sorry sir we just don't have them. Wtf I give up. Good luck guys. You NEED it. read more

I bought a grilled chicken club yesterday. It was very disappointing. That used to be a great choice. I was hoping this time would be better than last. It was not. read more

Well it's good food. The location is very nice. The service was top notch. I enjoyed my visits.

From Odessa to San Angelo today wife and i stopped by McAllister's - wife ordered the deluxe nachos - first bite she found a hair - as she looked in the plate she found another (2 hairs) needless to say I left my good on the table as well as we both left and went back down the street and got a hamburger - we will NOT be back at this business - read more

I come here every now and then and I haven't been disappointed. They do a good job keeping the dining area clean and there is usually a line, which is efficiently handled. It has a unique spin on sandwiches,salads, baked potatoes but it just doesn't blow me away. I will say that if you do want to eat healthy this is a great option. BUT, dont come here with the idea you are gonna get in and out in less than 15min with a to go order. I would advise calling ahead. This place is usually busy so expecting to walk in and out just aint happening. The reason I'm bumping it to a 4 is the staff making sure my wait wasn't long by checking with me every 4-5 minutes. I like that. Besides where else can you get a sandwich called the "big nasty"? read more

Love this place. It's consistently delicious. Their spud max (add ranch) is tops! Also, their club sandwich is so good the honey mustard sets it off. read more

Great chain deli. I thought for sure being a vegetarian I was out of luck in San Angelo but I have been pleasantly suprised. The 4 cheese griller and the veggie club are great. As a side I usually get chips or the veggie chilli. The main reason this place gets 5 stars is my wife likes it:-) read more

McAlister's Deli - The front door, so cool. - Delis Near Me - San Angelo, Texas

Flavored teas are an added bonus, but not a good spot if you're short on time. Taco salad with veggie chili is fantastic! read more

Slow service. Order taker was not real friendly. Didn't offer any suggestions when they were out of Diet Coke. Food okay. Took over 15 mins to get food and it wasn't busy. Probably won't come back to this location. read more

Very disappointed. Last time I came I ordered a ruben. They gave me bread and cheese. This time I ordered the same thing and it was cold. They didn't remake it just heated it up and I could hear the workers complaining about me in the back. Very disrespectful. All of them read more