***please read last paragraph before making a choice to eat (or not) here! this would hands down be a 5 star review if not more except for the fact that the chicken "spud" that i ordered which came with bacon had a strange taste. the chicken flavor was just odd and it overpowered the ranch flavor and the worst part was the *bacon* seemed like it was on the grill for maybe a minute or two which for bacon is nowhere near enough time to get it done. i eat my bacon without being picky about it- i like it cooked but if it has some fat, it doesn't bother me. however, on a baked potato, bacon should be cooked thoroughly so that it can crumble into bits ("bacon bits") on the potato. well, the bacon tonight was like..... literally so soft and white still that i pulled it off the potato and tried to keep eating. i am not a picky eater but with that and the strange chicken taste, i actually just threw it away. sorry. i hate leaving bad reviews especially for a restaurant that i give props to like this one- it coukd have been a lazy cook or an exception made due to "running out of bacon" at a busy hour... afterall, bacon does take a while to cook... my food showed up at my house like 10 min. after ordering. idk. on to what is great- nay- excellent! the chicken salad croissant is what perfect dreams are made of. this type of sandwich is something that i basically always order when available anywhere so i have had many, many chicken salad sandwiches. dear mccallisters- yours is hands down the best and will be my new go-to comfort food anytime i just literally need something that i love when i don't want to cook and want to avoid "fast food" (always!). i will gladly buy your chicken salad sandwich any and every time i get take out food while i live in this town. your croissant is perfection. i truthfully have never seen so much love put into a croissant before. everything about the sandwich was top notch from chicken salad, mix in flavors, greens and tomato. iced tea- great mac n chz- kid loved it and she is picky. broccoli cheddar soup- yum! rueben sandwich- pretty good!! no complaints. (maybe better served in house though). but still quite good. probably hard to box up a hot sandwich and expect the bread to remain perfect, what can you expect? if you love rueben sandwiches, mcallisters is worth ordering. all authentic flavors! hope that helps!! read more

I asked for extra cheese on my potato and they charged me for it but barely had any cheese at all on it. They also didn't give me a fork to go with my order. Normally I wouldn't be upset but here is the problem I have. When I place a to go order online and drive through to pick it up I shouldn't be asked to leave a tip. I did anyway when I placed the order only to get home and it not be the way it should have been. So I will no longer leave a tip for online ordering. It's ridiculous to even be asked to do that anyway when they are getting paid to do their job. It's a to go order no need for tipping especially when they are half way doing their job anyway and can't fix it the way you ordered it. read more

Order taker unfamiliar with menu, restaurant dirty, and no spuds. A main menu item and no spuds. Do better

Very good club and chicken salad sandwiches. Xxxxxxx xxxxxxxx xxxxxxxx xxxxxxx xxxxx xxxxxx

You better check your order for your PICKLE!! This place is a pickle hoarder. After requesting pickles in person or adding pickles to online to my orders they NEVER give me pickles! (Last 10 order) Mostly in the evening so there maybe just that one chef who hates pickles or eats them all. Hit or miss on a getting a nice employees to get your missing pickle. Good luck. This evening two different sandwiches, no pickles and bonus soggy club for the win!! Well I'm $30 in wishing I had a pickle :( read more

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Horrible curbside experience. Sit forever waiting on an order then it's wrong. Will never order this mediocre deli food again. Go to Jason's. read more

Service at pick-up window was not good today. Waited 12 minutes. My vehicle was at the window & there was a line of cars behind me. I finally blew my horn because they would not answer their pick/up phone number, The girl said they were busy. I had ordered online. Came when I was suppose to. I'm on my very limited lunch hour. If you are going to have a pick up window or a curbside pick up, that service must be provided or close them down. I order lunch from here all the time & this is a very common problem of late. I'll stay away for awhile. read more

We normally like McAlister's Deli; however, at this location there were ants crawling on the wall that we were having to keep our toddler son out of for fear of being bit. Additionally, we waited 15+ minutes for our meal and there were uncleaned tables that haven't had the plates, napkins, and other leftovers from other customers (see picture). Those tables were like that for the duration of our stay. read more

McAlister's Deli - The table behind us. It was there for our whole stay, which was about 45 minutes. - Delis Near Me - Northport, Alabama

I could literally count the shreds of cheese on the kids French bread pizza. Literally. The serving sizes have shrunk over the years and the prices have increased. My potato was cooked, but had the same cheese anemia that the pizza had. It all just looked so unappealing. And the prices? Bless their hearts. read more

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Absolutely ridiculous, after 20 mins of waiting for half a sandwich and a cup of soup, I went to the counter and asked about my food, because people who sat down after me , with multiple sandwich orders received their food after me. They asked the people in the back about it, to include the manager who was back there , and they had no idea. The girl who took my order ask me what I ordered, I gave her the number to my order and she couldn't figure it out, so she asked me what I ordered, I didn't know who to respond to this because I was already upset, so she rolled her eyes and continued to search the computer. (Please note there is a screen behind them with all the orders) She figured it out, told the manger what I ordered and he just continued doing what he was doing in the back, I didn't see any acknowledgement. She turned around and told me they will make it. I sat down, my buddy who's order was made incorrectly, had his entire order redone before I received my food. Total Time, almost 40 mins. I know it's a sandwich place, but management should care about its customers, he didn't even come out to say anything. Will not return, and will ensure the people at my business don't order food from here. While this won't affect the business....the positive is I will get better customer service at another McAlister's in Tuscaloosa. read more

Went in for lunch on Sunday Oct 3. About 6/8 people in front of us took about 15 minutes to place order but that was fine especially after Sunday church. After we sat down and had been there about 30 min with no food started to inquire then realized literally no one in restaurant had food in front of them everyone was waiting. People in front of us had been waiting an hour on their food. Very upset with this if we had known over an hour for us to get food we would have went somewhere else. The whole purpose was to get somewhere to get In and get out. No one said I'm sorry no one said we are short handed nothing. I was very disappointed with wait time we could have went to a full service set down restaurant and got service and food much faster than this deli do not go here unless you are not in rush and have plenty of time read more

After being at the football game all afternoon we called ahead for takeout. I placed an order for three of us. 20 minutes later I arrived to pick up our food, only to find out that the order had never even been entered. The young man at the counter made no attempt at an apology and acted indifferent. Exhausted and hungry I then placed a carryout order. They were out of mac n cheese, potatoes, and tomato bisque. They then forgot to give us sour cream for the taco salad. Fortunately, I do not live here and will not be back to this McAlisters location. read more

McAlister's may be a chain, but they make a mighty fine sandwich. After spending some quality time with the extended family (think five to six female cousins between the ages of ten and mid-twenties with various aunts and uncles in one house), it was nice to get away and enjoy a tasty lunch in a quiet restaurant. That said, indulge me as I digress, but perhaps this added to the greatness of the meal; the review may be a little over-zealous. I love my family, but too much of a good thing... My sandwich was excellent. I had the Orange Cranberry Club. Turkey, ham, bacon, swiss, cheddar, lettuce, tomato, mayo, and a cranberry-orange sauce. It was more of a compote or preserves. I asked for it without cheddar, bacon, and mayo; they made the executive decision to keep the bacon on. Not a bad choice; it needed a kick of salt to counterbalance the 1/4 cup of the preserves. I suggest if you order this sandwich, to ask them to go easy on the sauce/preserves. This sandwich comes on Wheatberry bread, but I think the ciabatta would have been a better option. It would have gone better with the sauce/preserves. Go here with an appetite; the sandwiches are gigantic. read more

Used to be good. Took forever to take order. Then took forever to get food out. It was cold. Order was missing chips. Roast beef meat was not good. Ordered two cookies and only got one. Ordered regular mustard on sandwich and got brown mustard. Big nasty wasn't very nasty.. only had bread and meat. Was told you can't order soup to go when I tried to order soup. How many things can you possibly get wrong?? And they weren't busy at all. Pretty pitiful! read more

I generally enjoy McAlister's. They make good sandwiches. However the last two times I have been to this particular McAlister's they have incorrectly made the sandwich I ordered. I ordered the New Yorker which is corned beef and pastrami with Swiss cheese on rye bread. The first time I ordered it, it was roast beef and ham. I was hungry and it tasted good but it was not what I ordered. Today, I ordered the New Yorker again and this time it was only corned beef. Again a delicious sandwich but not what the menu described. I can only surmise that the staff does not know their meats. I did not return it-- but I did report it to the staff that this was not what was ordered. I will give them one more try to correctly make their menu items but that is about all the chances I can give before moving on. read more

One of my favorite places to eat lunch. Great ingredients! Great service! I like the overall atmosphere. I definitely am glad this is around. It's a good option. read more

The food here is great, and the staff are friendly. The prices are a bit higher than I would like, but the food is good quality. The soups are tasty, the potatoes delicious, and the sandwhiches are great. read more

Mostly okay. Strawberry lemonade excellent. BLT with avocado was meh. The bad news and the good news was that there was one chunk of avocado on the sandwich. Since it was one of the most unpleasant avocado experiences I've had (chunk was unripe and had texture of plastic), the presence of just one chunk was both the good and bad news. Disappointing. read more

My wife and I have eaten various items from their menu. One of our favorites has been the "Spud Max," until today. I called in our order for two spud max's and a couple of cookies. We struggled to find any ham and when we did we had to squint. Our bacon was not chopped or in pieces, as it usually is, but was intact slices. We were disappointed and will refrain from eating there until Alzheimer's sets in. read more

It had excellent food, and served beautifully. My sister complained of her mango green tea not having enough syrup, and my brother complaining that he didn't have enough sauce. But I've had a very pleasant and amazing experience here :) read more