It's been almost 10 years since my last review and over 100 check-in's (wow, has time really been…read morethat fast?) and 6 dogs and 2 cats. We're down to 2 dogs now, but one of our Frenchies, Hershey, developed IVDD. IVDD or Intervertebral Disc Disease, is a common spinal condition, especially in Frenchies, where the cushioning discs between the vertebrae degenerate, bulge or rupture, pressing on the spinal cord and causing pain, nerve damage, and potentially paralysis. Last Saturday night, Hershey couldn't climb up the stairs after our evening walk and yelped as he fell backwards. I thought it was a side effect of the Prednisolone he was taking (on Reddit other Frenchie owners said this was common) so I didn't think much of it. My wife, thank goodness, insisted I take him to the emergency vet in Fullerton. (BTW, don't believe what you read on social media sites, especially when it comes to medical conditions...). Unfortunately, Dr. Jackson at OC Emergency Pet Clinic confirmed the worst. She recommended an immediate MRI and neurology consult that would cost between $12k and $20k!!! While we love our Hershey more than you know, that kind of money just wasn't in our budget. And, there was no guarantee the surgery would be successful or that another episode of IVDD wouldn't occur later. She did recommend that we check in with our regular vet, Dr's Garcia and Geller at Habra Linda Animal Hospital. THANK GOD we did!!! My wife texted the on call line for Habra Linda on Sunday evening and, believe it or not, Dr. Garcia was responding. He told us to bring Hershey in first thing Monday morning. On Monday, he ordered x-rays and started Hershey on IV steroids and strict confinement to reduce any further injury. Hershey was not walking on his rear legs and had no pain or other sensation. We were expecting the worst. Dr. Garcia said that he could not guarantee that Hershey would improve, but that we needed to give him (Garcia) a chance to do his thing, which meant x-rays, 3 days of high doses of IV steroids, an IV catheter and strict bed rest. The x-rays showed at least 2 discs that were pressing on the spinal cord and possibly a third. By day two, Hershey was standing!!! for short periods. OMG, it truly was a miracle. Now on day three, we are going to bring him home and put him on oral steroids and strict bed rest with weekly follow ups. Dr's Garcia and Geller are miracle workers. We have our baby, even if he won't be able to walk like before, with us to love and hold (he's only 3 years old) and we couldn't be happier. While having the devastating news of IVDD is unimaginable, at least we now have some hope and we didn't have to put him down. Now, I have to caution anyone reading this that our situation may not be the typical result. We were fortunate that Hershey responded and we have a fairly good result. However, we are eternally grateful for the doctors and all the staff at Habra Linda for the care and love they have given Hershey. In fact, Hershey has a sort of celebrity status there as he is known by just about everyone due to his condition and daily IV therapy. As I originally posted and as I post now, I wouldn't go anywhere else for our pet care needs. Dr's Garcia and Geller and the whole Habra Linda Team are more than vets and vet techs, they're lovers of animals and the human bond between them. And that's a whole lotta love and a lot to love.

They have been our vet for over 20 years. Love the staff. I had a family emergency and they even…read moreboarded our dog while we were away. Our three Aussies love them.

Thanks to Dr. Eddie and the amazing staff, our senior childhood dog had a dignified and peaceful…read moretrip across the Rainbow Bridge. Our baby unfortunately started bleeding from his nose and mouth and they took us in with urgency. We were immediately greeted by a very friendly staff. The vet tech and doctor spoke to us with a kind and soft tone as we were navigating this difficult time. Dr. Eddie went over X-Rays with us and showed us that our 14 year old boy had bone cancer. I dreaded the day I had to say goodbye to our boy, but the staff here made it as smooth and peaceful as possible. They ensured we had a very private send-off and gave us as much time that we needed with him. We are forever grateful for Dr. Eddie and all of the amazing staff here. I could not suggest this vet more. Thank you for helping our baby cross peacefully.

I called today Friday 08/07 at 1:03 PM and talked to a female receptionist about my dog Stella's…read moreeye very concerned because it was bleeding with pus. I asked if I could use eye ointment from the previous surgery she said not to worry she will ask the doctor she'll text and leave me a voicemail. It is 6 PM. Never received a callback text or voicemail. Very disappointed in the customer service at Imperial Animal clinic. This is not the first time the front desk dropped the ball so now I will leave a review. I picked this place because I thought the team really cared about pets and pet owners and now I have a different opinion about Imperial animal clinic in La Mirada. If you tell someone you will call them back and text them not to worry then they should follow through and keep their word.

I'm really disappointed with the way my mom was treated by your front desk staff. When she…read moreexplained that she couldn't afford our dog's blood work at the moment, the receptionist responded with "that's not my problem." That level of lack of empathy is unacceptable--especially in a veterinary setting where pet owners are often stressed and doing their best for their animals. A little compassion and professionalism goes a long way, and unfortunately that was completely missing in this interaction. I hope this is addressed, because no one should be made to feel dismissed or disrespected while trying to care for their pet.

The front office staff can make or break a business. I don't like coming here for that reason. If I…read moream not pit on hold forever on phone, I don't get a warm feeling by the reception employee. I know she has been there for a long time so maybe she is unhappy with change in ownership. Wish things were different so I can come back.

My dogs have been coming here for 15 years. Sadly, Dr Johnny has retired. We loved him so much…read more The only girl from the original staff that stayed is Monica. I'm glad we still have her. We gave the new dr a try and we decided to stick around and continue bringing our dogs here. He seems like a good vet. It is now appointment only, unlike how it used to be as first come first served. We will definitely miss Dr. Johnny!

I will start off by saying I haven't had very good experiences with veterinarian staff during…read moreprevious visits in other clinics.. Also, everyone knows working with cats can be pretty difficult and they're almost like a bomb waiting to go off sometimes. Well, I took my two year old cat here for his first visit and they did amazing. Both the doctor and vet assistant/tech were super friendly and helpful, they worked great with my nervous boy and gave him the treatment he needed. They handled him with such care regardless of the situation and I am so grateful I did not leave this clinic with a traumatized cat.

Taoist monk of a vet. Hope your daughter is doing well and you're enjoying retirement…read more Together Dr. Kim and I nursed my daschund back from a stroke. He said it was a miracle. I used herbs and fed her that special blend alongside his little feeding syringe of rice milk. He thought she was a goner and began speaking metaphysics. She's still going strong! This dude is a true gem. Wish you could've met my new Chow Dr. Kim. I found another Korean Vet in La Mirada and held out a faint hope but alas, he doesn't have the same spark. Happy Retirement brother.

I went there yesterday and it looks like they've closed down. We've taken our dog there for many…read moreyears and loved this vet. The door was locked and looking through the window I could see the office was all cleaned out. Very sad to lose such a place that cared deeply for our pets.

To Whom It May Concern,…read more I am writing to express my disappointment regarding my experience at Petra Pet Clinic this morning. My daughter and I have been bringing our dog to your clinic for years. Throughout that time, we have always paid for services and have maintained what I believed was a positive relationship with your staff. As I was leaving the clinic today, a staff member walked out to my car and asked if I had paid for my dog's services. I was shocked and offended by the question. I had my receipt and had no intention of leaving without paying. The staff member appeared uncomfortable asking me, which gave me the impression she may have been instructed to do so by someone else. Feeling disrespected, my daughter and I returned inside the clinic to address the situation. Before I could speak with the lead staff member at the front desk, another employee stopped me and told me that I had not paid and had not been charged. This conflicting information only added to my confusion and frustration. I then asked a simple question: "Do you even want our business here?" because I was struggling to understand why I was being singled out. Instead of receiving understanding, I was met with dismissive behavior. One staff member rolled her eyes and was rude when I expressed my concerns. I was also told, "Don't be offended." Respectfully, I do not believe anyone else gets to decide how I should feel after being approached and questioned about whether I paid my bill. What continues to bother me is why I was the only customer approached in this manner. After years of being a loyal client, I expected to be treated with more respect and professionalism. Being questioned in the parking lot as though I might leave without paying was embarrassing and humiliating and I'm doing my best to not make it about the color of my skin. I would appreciate an explanation of why this happened and why I was singled out. More importantly, I hope the clinic takes this feedback seriously so that no other customer has a similar experience. Sincerely, Exie Booker "CupCake"

The best veterinarian in the area, Callie and Sadie have had the best care since we've moved to…read morethis doctor. Everything from checking in to leaving has been the smoothest for me, also while I have my kid sometimes, which can be hectic. Whenever I need some answers I can easily call, and it's also easy to call in if I need their medication.

I really appreciate Dr. Zempo and all the staff at Founder's Veterinary Clinic! As a dog owner for…read moreover 10 years who has been to many different veterinary clinics, I can confidently say that Founder's truly cares about their patients. Dr. Zempo takes the time to thoroughly review my dog's history rather than simply focusing on the immediate symptoms. I really appreciate how willing she is to investigate possible underlying causes and look at the bigger picture when something is going on with my dog. She is thoughtful, thorough, highly intelligent, and truly invested in figuring out what may be causing an issue. The staff is also very highly knowledgeable and attentive. I also appreciate the veterinary manager, who is always incredibly kind and welcoming. I feel very comfortable knowing my dogs are in their care.

We moved to Brea in 2022 with our 17.5 year old cat Mazey. Mazey has always received excellent care…read morefrom Founders Vet and their staff. About a year ago she started to have health complications and the staff always accommodating to her special needs and ensured I was able to get an appointment with her changing health. After 21.5 amazing years with our baby, we put her to rest in June 2026. The staff was excellent to both us and Mazey in her final moments. I could not recommend Founders enough, and when we're ready to take on another furry family member they will absolutely be coming her for all their care.

My 13 year old Yorkie tore his CCL on his left leg after jumping off my bed. In a matter of few…read moredays, he went from being super energetic to really down and I could tell it was affecting his daily life. I tried the non surgery route and got a bunch of braces/medication but it did not help. I asked several vets in the area regarding pricing and Fullerton Hills Pet Clinic pricing was very reasonable compared to the others. They did his bloodwork a few days before and gave me a call confirming he was good to go for surgery. It has been two months since his surgery but he is back to his normal self or at least a good 90%. He has started to run around and stands on his left leg now. Thank you Fullerton Hills Pet Clinic for giving my dog his freedom back!!

I don't usually write negative reviews, but I feel other pet owners should be aware of my…read moreexperience. I took my 13-pound female dog in for a grooming appointment. She was perfectly fine before the visit. But when I arrived to pick her up, the groomer carried her out to me. She seemed different from her usual self. After the groomer put her down, she kept trying to sit down instead of walking normally. At the time, I assumed she was simply stressed from the grooming appointment. After we got home, she continued showing the same behavior and I realized she was unable to climb the stairs. Later that evening, I discovered significant bruising and swelling on her left thigh. I spent the night applying cold compresses and closely monitoring her condition. What disappointed me was their response when I called the shop the next morning. The manager did not apologize or express concern for my dog's condition. I was simply told that they didn't know what had happened. Later, a friend told me that one of the groomers from this shop had said the staff laughed after my phone call and commented that what I described was impossible, and hearing that was very upsetting. Animals cannot tell us when they are hurt. People who care for them should respond with genuine compassion and empathy, not laughter or dismissal. The attached photos show the bruising on my dog's left thigh, and I have also included a photo of her normal leg for comparison.