I speak to lenders (banks) many times a day. I just had the most awesome experience with Georgi and…read moreAshley at this bank, I only wish they were closer. No runaround or nonsense, just extremely pleasant to deal with. If you are looking for a great place to do business, this is definitely the bank for you.

This Chase branch location is right off the interstate 80 in Morris, Illinois and is very…read moreconvenient and reliable for people living in the area or passing through very often. The inside of this Chase is very nice and clean plus everything seems so organized from the great staff to the helpful managers. The drive through line at this location is very nice and not too crowded. Overall this Chase branch location is pretty decent with no complaints from my end.

NEVER COME HERE. I was made a fool of at this location for the first time in my life so bad that I…read morehad an anxiety attack. I went in with a personal check from my employer and Armando the manager had me waiting for 20 minutes while they huddled behind the desk and the rest of the customers in the lobby stared at me behind the counter. Afterwards they refused to even talk to me or cash my check and told me to take my check elsewhere . I ended up taking my check to Joliet chase and Jackie behind the desk was so happy to help me and checked the system and explained the issue to me and I was able to receive my money. She even apologized for what happened to me at three morris location. Armando is a judgmental racist negative rude person . When I called the location he refused to acknowledge the situation and told me he would do the same if I came back.

Utterly horrible service. The worst bank I've ever used. I've only been with them for a few weeks…read moreand I've had nothing but problem after problem - no fault of mine. The longest hold times of any bank, at an average of about 50 minutes on hold before I could even talk to anyone. Save yourself and bank somewhere else, I'm closing my account ASAP.

If you're in the market for a mortgage or refinance, you may want to look elsewhere. The Loan…read moreOriginators are fine but once you get to the processors & underwriting it's a total nightmare. The processor even lost it in talking to my homeowners insurance agent secretary & hung up on her. Very unprofessional. I had always thought of First Midwest Bank as one of those solid Midwestern institutions, not so much anymore. They also don't seem to be a bank that wants to be in the residential mortgage business. Find yourself a bank who is willing to earn your business.

I recently worked with Mary Beth LeSeure, Mortgage Loan Officer at the First National Bank of…read moreOttawa, IL. Mary Beth and her team worked seamlessly with my realtor to make my home-buying experience amazingly efficient such that we were able to close two weeks early! After I had given Mary Beth the documents she needed, she took care of everything, always keeping my real estate broker and me apprised as things moved along. She was there for me every step of the way.

Wanted to obtain a 1099nec blank form for our business. We have had our household account with them…read morefor 40+ years. Staff didn't know what 1099nec was, when explained, wouldn't transfer to someone more knowledgeable, and wouldn't provide because we don't have business account with them. Never did receive a simple yes or no, just a run around. Did get form from another bank which did not have our business account either.

Good place to go for vehicle registration. The staff is always nice and helpful. Very clean. No…read morecomplaints.

Every time I go in the bank I am always taken care of right away…read more This also goes for the drive through. The tellers are always friendly and helpful.

very friendly and helpful with opening up a personal and business account and also has a welcoming…read moreatmosphere that makes each visit at your bank a pleasant one they even went out of the way to contact us A week later just to check in and make sure we were satisfied with our business account that they set up for us and to make sure we received our checks in the mail for our new account

From the owner: Central Bank Illinois is a high performing community bank founded in 1907 and headquartered in…read moreGeneseo, Illinois. We have branch locations in the communities of Andover, Ashton, Fulton, Geneseo, Peru, Princeton, Oregon, Rochelle, and Sterling Illinois, with total assets more than $1 Billion, and over 180 employees. Our services include Commercial, Agricultural, Real Estate, and Consumer Lending, Trust & Asset Management Services, and full Deposit services for every generation. Profile

This is the only bank from here to Oswego that doesn't charge to use their coin counter. I was…read morecalling around to multiple banks to turn my coins into cash and every place said that they were going to charge me 10%-15% for what was counted. The thing that is crazy is that there is a national coin shortage and other banks are still charging people to take their coins if you don't have an account. But not Shorewood bank and trust. I dont have an account but they were happy to help me out and everyone was friendly and the coin machine was very easy to use. Don't get charged to get cash for all the coins you saved up come here and get every penny you saved into cash

Spoke with branch manager, she handled the situation and was able to get me my money back. That's…read moreall I can ask for...