What a blessing to be able to get care at Mayo. All of my doctors are amazing. You walk into a room, even if it is with a new provider, and it is like they have always known you. They take time to read your file and learn who you are. It isn't just the specialty you are there for, they really read about your whole medical journey. It is super nice that they are able to clump multiple appointments on the same day and if you need labs are imaging they can usually do that while you are there. They genuinely care about you and your time. read more

I was stung by a scorpion for the third time on August 23, 2026, and went to the emergency department at Mayo Clinic seeking medical care. After a long wait, I was eventually seen by Dr. Kylene Kent. Unfortunately, my experience with her bedside manner was extremely disappointing. I felt that I was spoken to in a demeaning and disrespectful manner. At one point, I was told that if I did not agree with her recommended treatment, I would be sent home. As someone who worked in a hospital for 20 years, I understand the challenges of healthcare, but I also believe that every patient deserves to be treated with dignity, compassion, and respect. After receiving the treatment, I began experiencing painful spasms in my leg muscles. I became so uncomfortable that I asked my husband to take me home. Approximately five minutes after leaving the hospital, while we were driving home, I developed severe pain, and we had to turn around and return to Mayo Clinic. What was most upsetting was that I did not feel that my concerns were met with the compassion or empathy I expected from an institution with Mayo Clinic's reputation. I left feeling more like a number than a patient whose concerns were being heard. Unfortunately, the experience was also financially difficult. I received a substantial hospital bill, and Mayo Clinic did not accept my insurance. I went to Mayo expecting a high level of medical care and, equally importantly, respectful and compassionate treatment. My experience fell far short of those expectations. I hope Mayo Clinic takes patient experiences like mine seriously and looks closely at how patients are treated, particularly when they are frightened, in pain, and seeking emergency care. read more

Spoke with Ivonne today to schedule an appointment. The most polite, helpful experience I have ever had speaking to anyone at the Mayo. Actually they have all been good but Ivonne was great. Thank you. read more

Within one year I lost my ability to walk. I cannot even get a Doctor where I live to diagnose or treat me. I have applied to Mayo 3 times and rejected 3 times, saying continue treatment where I live. Tone Def? So here I am, homebound, unable to get anywhere without a wheelchair and someone to take me, No doctor that will help me and Mayo tell me to get lost. Make your own assumptions. read more

This review is purely over my frustration with trying to schedule an appointment with a specialist. Since last spring I have not been able to schedule an appointment that my doctor ordered to follow up on new medication and they wanted to see me in September of this year. Not only could I not get an appointment when I called due to their unavailability, I receive weekly and now sometimes daily emails telling me there are available appointment times only to log into the patient portal as quickly as I receive the emails only to find that there are no available appointments. Mayo needs to do better with appointment scheduling. read more

GI department booo, booo. I am suspect to have pancrease issues, the Dr. Ha thinks it's from doxycycline. I have 2 dialated ducts the double duct sign. Bilirubin in my urine, proteins 30ml in my urine, ketones in my urine, borderline, upper abdominal pain constant. Hurts to eat...not eating bloodwork shows, starvation. And she set me up with an upper endoscopy and colonoscopy?? I had to force the mcrp which I don't even think Im getting because I want to switch doctors they won't let me? It's my money, my body, my insurance. Beware the GI department. Allotted doctors give seen thete top notch. But not GI. Go somewhere else for GI issues if you wanna live.​ read more

Mayo Clinic - Hospitals Near Me - Scottsdale, Arizona

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World class clinics and hospitals! Doctors and staff are compassionate and seem to genuinely care about you. State of the art facilities. Lobby kinda feels like a luxury hotel atrium-very peaceful. On several instances I have enjoyed the grand piano being played by volunteers (or patients?). So relaxing! I don't think you can go wrong seeking medical care at Mayo. read more

Had a coffee and breakfast here and it was good. 2 eggs, potatoes and 2 strips of bacon with water. They had more options but just wanted a basic breakfast. read more

Mayo Clinic - Hospitals Near Me - Scottsdale, Arizona

How amazing is it to knock out 5 different appointments in one day?! It's really amazing. If you have not experienced that kind of scheduling before you definitely should give it a try. The amount of stress relieved from not having to call 5 different doctors and schedule 5 days of appointments, it's beautiful. So blessed to be able to be seen at Mayo. And all of the staff are friendly and happy to be here. You do not wait for more than 15 mins to be called back. We love Mayo!!!! read more

You should be extremely careful when going to Mayo Clinic because no one will warn you when you are out of network. No one will make sure you understand your out-of-pocket costs before giving you care. I am now over $15,000 in debt to Mayo Clinic with no warning. I am unable to see my neurologist for my Spinocerebellar Ataxia because they are asking me to pay $370 up front for a 30 minute appointment - $10 a minute - which I don't have because I am applying for disability. When I was working before I became disabled, $370 is half of what I would make in an entire week and Mayo wants it for just 30 minutes. There is no chance that this is "the best hospital in the world". Whoever came up with that slogan is extremely ignorant to actual patient experience at Mayo Clinic. You can't be the best hospital in the world when your disabled patients can't get care because you blindsided them with a $15,000 bill. read more

Though going to the doctor as often as I do sucks big time, coming here to the Mayo Clinic has been a game changer. Knowledgeable Doctors and Nurses, supported by friendly support staff, make this place run like a well-oiled machine. Came in for an allergy and asthma check-up to discover that another doctor in another state misdiagnosed me. Though I need further testing to resolve my issues, I have found light at the end of the tunnel. Instead of treating the symptoms, they are looking for the root cause. Yes, it sucks to have further testing but answers are in the future. Thank you to all who make this place so great!!! read more

Mayo is not really interested in you or me. All the hype about how great they are is not true. I am paying off an old bill with them because when I asked to pay what I owed, they neglected to tell me about $1600 owed from 2019. I paid off what they told me about and then they sent this to collection. I am on a payment plan to pay it off. The total is under $1000. They are denying me care until it is paid off. Nothing like being treated like a customer at a car lot. It is acting like a business rather than a healthcare provider. I have an ongoing condition and they just don't care. read more

I'm quite certain I owe my life to Mayo Clinic. My journey with cancer began in October, 2025 when I found a lump in my neck. Then came an ultrasound, then a needle biopsy, then came an infection from the needle biopsy, then came pneumonia, then came CO2 poisoning from unnecessary supplemental oxygen, then came a misdiagnosis of a faulty heart valve (turns out my valve is fine) and finally, after too many months, we got a diagnosis of squamous cell carcinoma somewhere in my head or neck. They weren't sure which. To say that the surgeon was sharpening up his knife as if he were ready to carve a Thanksgiving turkey is an understatement. And after this proposed surgery that seemed exploratory, at best, chemo and radiation were a given, necessitating me losing my hair and my teeth. No thank you. And then we found Mayo Clinic. From the first visit, we knew we were in the right place. They were able to find the cancer causing all the trouble with no surgery, and it was determined that my prognosis was excellent with just radiation, no chemo. I've completed my treatment and all looks good. And I still have my hair and teeth. There's actually much more to my story, but this is the gist of it. Go to Mayo Clinic if you have head and neck cancer. They're tops. read more

I regret spending good money to see low vision ophthalmologist Dr Marie Di Nome in 2025. It was an offensive visit that provides me nothing current day. I went half blind years ago due to a stroke, and wanted to see Di Nome on the slim chance of receiving any care for visual field improvement. Leading up to/checking in for my visit I noted that her office staff is mostly a team of catty & immature women who don't seem to know or are willing to do much of a lot in their role-- the kind of women that just interact with you very oddly, childishly, and unprofessionally. Di Nome herself was blatantly rude and unprofessional towards me throughout my visit. She was very obviously bothered to be seeing me, and was clearly trying to get me in and out with no real consideration. She coldly berated me as to why I'd even come to see her at all knowing that my condition is incurable and untreatable. Any questions/statements Di Nome posed before or after this berating were short, choppy, and annoyed in tone. I was insulted and uncomfortable receiving this kind of "care" from a provider, so on a certain hunch I brought my mom into the room in hopes of seeing a following attitude change (me mid20s, mom mid50s). Sure enough Di Nome became entirely personable and approachable at this point, caking on a light and warm spirit that was completely absent prior. At this point, I definitely felt discriminated against by Di Nome based on my age. Especially when I personally gave her 0 reason to act the way she did-- I presented no difficulties/issues throughout my visit. I left feeling condescended towards, dismissed, offended, and somehow gypped. Currently in 2026, I reached out to Di Nome requesting her help with my joining the Valley Metro reduced fair program for those disabled. I requested she attest to my disability by way of filling out a form and writing a doctor's note. In her long winded response she acknowledged her diagnosis of my untreatable/incurable disability, then told me that she wouldn't provide her testimonial because I'm not currently undergoing a treatment plan with her. I don't know what one has to do with the other, especially when NO treatment plan exists for my disability. To me it just sounded like shes refusing me her attestation because I'm not currently paying her for services. If I didn't feel disregarded and uncared for enough in my first experience with Di Nome, I definitely felt it this time around. It's difficult for me to feel in any way positive about my overall experience with Dr Di Nome. With her I feel bottomline mistreated, disrespected, and coldly overlooked. I don't feel trust in her that I should in a provider, nor do I feel nearly any level of considerate care with her. Im bewildered as to how a person of this conduct and character remains a provider at one of the nations top medical centers. I'm disappointed to say the absolute least. read more

One thing I'll say about Mayo is they are one of the nicest hospitals that treat everyone with the upmost respect. It's one of the things I appreciate about them. They know exactly what to look for to properly diagnose and treat patients accordingly. They are very modern and get just about everything done. With several campus around the Phoenix/ Scottsdale area they are within reach for all your needs with open doors. 2 years I was diagnosed with an autoimmune disease that was at the beginning stages and starting to affect me. Being from New Mexico I found myself struggling to find the proper healthcare to treat it. I got on a waitlist with a referral sent to UNM and couldn't get seen soon enough. I was then left to do some research and outsource to out of state healthcare. Mayo called me back almost immediately and took me in right away. I met with my neurologist Jonathan Carter who has been taking care of me since. He got me the resources I needed to begin treatment asap. I am forever grateful for his help. Although I have to travel it's worth it. This is one of the best hospitals I've ever been to. Although I currently don't have a primary care physician at home, I'm really considering Mayo to find a new pcp for all my other healthcare needs. read more

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Very helpful in setting up an appointment with a specialty department. I was a member of Mayo clinic in the pre-covid era and decided to return after less than stellar service from another provider in the East Valley. Mayo isn't cheap but they are thorough and clearly are investing in state of the art care. read more

Here is why my appointment with Dr. Alex Wonnaparhown was so devastating and unacceptable. Not only did the doctor say he couldn't do anything for me (one single bloodtest, no ideas, no next steps), but he also said, "Yeah, I wish I had a good answer. Um, and I don't think I do. So I think if somebody had a good answer, they would have hopefully figured it out by now." How could any doctor say that to a desperate patient? Let alone at Mayo Clinic where they're supposed to be experienced, and help you diagnose complex conditions? The doctor said "I will not be helpful" and "my evaluation will not be helpful" repeatedly. He said no to all my ideas, all suggestions from other doctors. The other 2 blood tests he only ran because I forced the issue. He said he's only willing to treat patients with IGG under 400 or recurrent sepsis. It is clear and evident from my chart that I do not have these things. So why was I asked to travel to Arizona for this appointment? It was incredibly difficult and painful given my condition. That qualification could easily have been done remotely. My last shred of hope for answers was snuffed out by this person. I have no idea what to do now. It is rock bottom for my mental well being. Every day is a battle for me. Per Mayo guidance I held off on starting any new treatments for the past 2 months while I waited for this appointment. For nothing. read more

I had an outstanding experience at both Mayo Clinic Scottsdale and Mayo Clinic Phoenix. The facilities truly live up to their excellent reputation. From the moment I arrived, everyone I encountered from the receptionists to the staff in the blood draw especially Amy, who was very gentle and kind. And my nurse who took me to CT scan area I wish I remembered everyone's name, but she was wearing pink shoes, ! everyone in the cat scan room, was incredibly friendly, professional, and genuinely caring. The level of attention and kindness throughout my visits made a potentially stressful experience smooth and reassuring. I highly recommend Mayo Clinic for anyone seeking top-notch medical care. read more

Uncovered parking, plus 3 story parking garage underground. This campus has a nature trail, and a small cafeteria. Mayo has a shuttle between Phoenix/Hospital and Scottsdale/Shea campuses. It runs every 30 minutes at the top and half hour. Shuttle was very comfortable, and driver was playing the typical relaxing music you hear at Mayo Clinic. Driver was very friendly and professional. Shuttle had heavily tinted windows and a window read more

The good; When you go for an appointment, everything's there. PCP, specialist, blood lab. Hospital, Scottsdale and West side clinics are usually well connected. The bad; Doctors are arrogant, rude and condescending. Specialists, like rheumatologists, pawn their duties off on to unqualified NP's who don't know what they are doing. One NP literally did not know the difference in thyroid hormones. Which could be an issue in what type of medication you get prescribed. I came to Mayo Clinic for treatment for an autoimmune disorder, and believed I had another one. There were symptoms suggesting that. There were also tests that suggested that as well. But I was gaslit into thinking I was wrong. 2 years ago, I was diagnosed with another disorder (by another healthcare clinic of course). Thankfully, I'm getting actual treatment for it--no thanks to Mayo Clinic. Because of Mayo Clinic, I have trust issues with healthcare facilities in general now. I thought I was going to the best location in Arizona. But appearances can be very deceiving. read more

Extremely disappointed. What kind of doctors won't even do a consult when I've beeen sick for a year now with no answers . U would think that one of the best hospitals would at least do a consult especially when I'm paying out of pocket . Nope just a no reply message we can't help you . Extremely cold . I'm still in shock , I've been sick for a year and trying to find answers and Mayo Clinic refuses to even help read more

My wife is undergoing chemo. She sees Dr. Patel approximately once every two months. She is very happy with the attention, care, and advice she receives from Dr. Patel. Very useful in her holistic approach. read more

There Medallion program in Arizona is run by DEI autocrats. Mayo ethos has been doing what's in the best interest of the patient. Somehow that was overlooked in my case. The RN made multiple mistakes. I asked her to file an appeal on my behalf. She did what she wanted and ignored my requests. The staff is retalitory if you call out their mistakes. My wife lost her daughter last year and was grieving and was not of sound mind. Dr. Files played god and said you are just fine. I didn't realize Files had a medical psychiatric background. I am my wife's medical POA and she instructed my wife for me not to call on her behalf. So much for medical POA's. Medallion decides what's best for them. In addition, this practice accused me of all kinds of crimes, only after I complained about a nurse and staff personel not doing their job. Very retalitory. read more

I really love my providers at Mayo Clinic. I have seen awesome knowledgeable kind neurology doctors, awesome dermatologist, the lab is great, Radiology is outstanding.... they actually care about you and your comfort, your families comfort while they wait, you just don't get that at other healthcare facilities. I am so glad we have Mayo Clinic in Arizona. Thank you for all you have done for me, Mayo Clinic - you give me confidence to face my illness. read more

Dr Eleanna de Filippis messed up my thyroid cancer treatment. The endocrinology department is awful, their leadership team knows nothing about medicine and doesn't treat patients with dignity. Their leadership team never got back to me about my concern but could write me a letter explaining I need to stop being concerned about the care I am getting. Only care about how they look, would never ever recommend. Complete negligence. read more

I'm always so impressed by everyone who works here: receptionists, nurses, P.A.s, doctors, and most definitely the specialists. No surprise - Mayo Clinic is top-ranked in more specialties than any other hospital. I recently had cataract surgery and was fortunate enough to have Dr. Dave Patel perform the surgeries and insert prescription lenses in both eyes. He is not only one of best in the country, but trains opthamology specialists in other countries. He's served at Mayo Clinic for 18 years with 27 years of experience. In other words, "He is who you want to try to see if you need help to see." His outgoing personality & positive vibe made the whole process such a positive experience, and I didn't for a second worry about the procedure (which, by the way, only takes 7 seconds). Now everything looks crystal clear, colors are so vivid, and I can jump in the car and just drive without having to even think about glasses. read more

Not only is UCLA incompetent but so is Mayo Clinic. Will have to go out of country to get decent healthcare. When I did the interview to get into Mayo Clinic (twice because they didn't even save it the first time, also 1 hour long and they were working from home) the people interviewing sounded incompetent and / or very new at the job which was very frustrating. Apparently seeing 50+ doctors at UCLA and Stanford from vaping and having chronic health problems for four years doesn't get me in likely because they wont be able to figure out whats wrong with me either but they didn't even try. Not going to go into my symptoms but I have both neurological and physical issues related to my stomach for the past 4 years. Also they didn't even ask for my records. read more

The Mayo Clinic has been a truly blessing to help me solve medical mysteries that I spent over a decade trying to get answers to. It will be a lifelong struggle, but with the diagnosis and direction of Mayo Clinic it is starting to feel more manageable. I'm so grateful for all the medical staff and doctors here! Heck, I have lab results in under 2 hours which is insane! Love how caring and efficient they are! read more

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Th Mayo Clinic itself was a good experience. Unfortunately, my main doctor was terrible and her nurse was rude. They were difficult, lacked empathy and were not experienced. I found a diagnosis, but not at Mayo Clinic. Do your research. I wish I have done mine and skipped this place. read more

Veteran told to get a referral from primary VA doctor for treatment. Any Vet knows that's like pulling teeth. I finally got a referral after being told to fax to a number and request an appt with Pain Management. After months of getting everything together, now they won't see me. What a waste of time an e everything. Shouldn't gaslight Veterans like you give a damn when you don't. What a ridiculously cruel joke. The phone lines are clueless, the portal is sub-par. But the nonchalant attitudes are priceless. Wow is all I can say to calm down.... read more

This place is PATHETIC. I tried to get an appointment. It's an extensive online process to *request a call about an appointment.* They then call and keep you on hold as they ask all the same questions and struggle with basic insurance info and need the names of common ailments carefully spelled out to them. Only after they waste your afternoon do they reveal that after you send them records from your doctors (they are supposed to do that- effing LAZY), will they EVALUATE YOUR SYMPTOMS and then call to let you know if they have decided to DEIGN TO SEE YOU. This place can GET FUCKED. read more

The Mayo Clinic is as efficient as it is beautiful. The reception staff, at various floors and wings, were all knowledgeable, helpful and polite. During both of my visits, my nurse, doctor and experience were all respectful for my time, health, long-term care and resources. The layout, for me, what unfortunate, since I had to take the elevator up from the garage, check in at the lobby, walk a lengthy hallway, take a different elevator down, walk another hallway and then check in at another lobby. I suppose it was just a matter of my doctor's location. read more

I went through a massive bureaucratic ordeal to get my father into their clinic and paid out of pocket for his care. The doctor irresponsibly prescribed enough unnecessary medication to trigger a stroke. While blood pressure management might have technically fallen under someone else's scope, he knew exactly what the consequences of his prescription could be--and ignored them. We reported my father's blood pressure fluctuations weekly, yet he took no action. When he heard about the stroke, his response was a casual "Oops!"--as if that excuses blatant negligence. A bunch of unethical, self-important "specialists." The entire U.S. medical system is rotten. They don't treat patients to heal them; they treat them to make money. And this place is the most infamous cash-grab of them all. read more

Not impressed by the five thousand dollar "cover charge" for them to even consider accepting me as a patient, nor by the intake interviewer's phone manners. They are so unwilling to provide care that I do not trust them to be able to do so, even if I were willing to put up with their shenanigans. At least it only took nine minutes of my time to determine that I want nothing more to do with these people. read more

This Mayo location is the best. Bo in the hearing aid department is so helpful. He went above and beyond to get my Dad fixed up. Thank you Bo. The PA, Jory Pendergast, is excellent. Takes his time, reviews everything and listens, a skill set not all have. I highly recommend him! Thanks for helping my Dad reach age 89! read more

Called based my doctors referral. I have severe spinal stenosis. They told me they" are filled to capacity"!! Does everyone in Arizona have spinal stenosis?? Do they have only two doctors? Embarrassing Response !! I can't believe a hospital the size of Mayo is filled to capacity? It's not Covid anymore!! read more

I've been a patient of Mayo on Shea Blvd in Scottsdale and the hospital. Sadly there was no place "zero" on the Portal or website to leave feedback...surprisingly overlooked by site developers. I just wanted to leave a big "attaboy" to Mayo finally understanding fragrances (perfumes etc) should not be in the soaps in restrooms , creams, gowns sheets etc. Folks like me having asthma have difficulty breathing when being introduced to perfumes by staff or other patients, so it is such good news to have fragrance free soaps now in the total history of Mayo! Keep up the good work. read more

It depends on which department and doctor you interact. The fact they are ranked top in the nation makes me wonder how much advertising and marketing money they spend to manipulate the general public. They clearly value profit over people. I have a genetic medical condition and have seen them on numerous occasions but when they found out I have Medicaid they stated nothing is covered and required everything prepaid out of pocket. The last time I looked a provider who refuses treatment due to the type of health coverage for a genetic condition speaks poorly of how they value the patient. On account of this treatment or lack their of, I strongly advise against using them. They value profit over people cause they need profit to pay for their advertising and marketing of the top provider in the nation. read more

This is the WORST hospital to take someone you love to if they have brain cancer. For over 30 days of meeting new doctors specializing in everything, no action had been taken just a lot of talk and a lot of billing! We felt lucky to get into the Mayo clinic, they took us within a day, they draw you in then they set you up with talking to so many specialists no action is being taken. So we starting going there almost daily starting Jan 21 and on Feb 21 was the first and only radiation treatment done and they had actually moved that treatment date up from March 3 when it was originally scheduled for. Only when they were told we were going to Barrows, they moved up the treatment date but by that time tumor had doubled in size and another grew. Should have gone to Barrows to begin with or stuck with Honor Health, Mayo is the worst facility/hospital and how on earth they get 5 star reviews is beyond me. Then they had the nerve to call me on Feb 21 and ask how the appointment went with Barrows (we had the previous day) I said it went great it took one doctor in under one hour to tell us what kind of cancer my husband had, something over a dozen specialists and over 30 days of going there to Mayo couldn't tell us. No wonder Honor Health called me to say don't let Mayo drag their feet, your husband needs radiation today (this call was on Jan 20) That radiation doctor was correct! read more

Having to file a report with the state board for 3 of their doctors was not on my list of things to do but here we are. Mayo Clinic endocrinology , and especially Dr. Lori Roust, are absolutely negligent with care, rude. Condescending, and does not respond timely or listen and acknowledge any symptoms. Now I'm hospitalized and speaking to legal counsel regarding their sub-par care. I will be filing complaints with the state board, Mayo Clinic, and invited to tell my story on a large podcast. Mayo is not the hospital it portrays itself as. And they missed a critical chance at diagnosis. Do NOT trust Dr. Roust, Dr. Ravi, or their endocrinology department in Scottsdale. I've never seen such lack of professionalism or care for someone's case. read more