Best massage of my entire life! Mika (?) Gave me a 90 minute massage that made me cry it was such a…read morerelief. I highly recommend. Deep tissue, got all the knots out and I slept well for the first time in months. Thank you!!!

Lisa was fantastic!! I had a wonderful massage. The facility is clean, friendly and professional…read moreand most of all very relaxing!! I will definitely be going there again and highly recommend!!

I had an hour-long foot reflexology session and it was phenomenal. I'll definitely be back.read more

No frills, affordable massage! They do an excellent job! Hours are super flexible too.read more

Best massage on the south shore ! Been going here regular for 4 years !!! Co co is amazing!! Feel…read moreAWESOME when you leave ! All the stress melts away !!!

Friday night after a long week of sitting in front of the monitor, I treated myself to a 90-minute…read moredeep-tissue massage. Susan was the one who was on duty for the 90-minutes I booked. Full 90 minutes, deep release many knots in my back, legs, and feet as well. An amazing experience! Having experienced massages on the West Coast from Asian Spas, this one here in downtown Plymouth is right up there for the massage I had. Ty Ty Ty

I have been getting regular (at least once a month) massages for 15 years. I now have a medical…read morecondition for which massage and passive stretching is a part of my regular treatment. I found Deb at InBalance about a year and a half ago when my prior therapist moved away. I see her on average twice a month. Deb and she is amazing! She did a thorough intake assessment and now requests updates about my condition from my physical therapist. Her deep tissue work and passive stretching help me a great deal. The direct benefits of the massage last for at least 2 to 3 days, and provide much more relief than simple relaxation during the massage itself. She is professional and caring and very talented. I would highly recommend her to anyone looking for a talented, massage therapist. Especially those looking for some thing a little "more" than a Swedish massage. (I'm sure she does a wonderful job at those, but I need some thing more than that. :-)

KK's got me in same day for a 90 minute massage with some sports-med attention for my sore neck…read more She did an amazing job and the rest of the massage was relaxing and awesome. The spa is super clean and the beds are heated and comfy. The music is perfect and the environment is spot on. They have a first timer discount that's a pleasant surprise and they're easy to get to right off of rt. 3 in Plymouth. HighLy recommended!!

KK was awesome. Michele is so talented. My back and shoulders haven't felt this good in yea3read more

They were busy at the end of the day but able to take me for a pedicure and manicure. They gave me…read morea snack tray with water, a can of Ginger Ale , a bag of chips and a bag of nuts

Christina, Since I can't reply to your comment I'll submit another review especially since there's…read morea lot of misunderstanding on your part which I don't know why because you saw all of this first hand. Also, if you genuinely did care about customers like you say in your response you could easily give me a phone call to discuss instead you post a response with false information. You only care about making yourself look like a good business owner. My appointment with Lily should have never been scheduled if she was going to be out of the country. I never, ever refused to pay for my service. I paid the FULL AMOUNT OF $88.00. I said that I was "disappointed I was being charged full price for a service that was so bad and wasn't even complete" I spoke directly to you and made that very clear and when you just shrugged your shoulders and said "sorry" I said that's really disappointing and that you just lost a loyal customer....you shrugged your shoulders again and walked away. That doesn't show any type of sympathy that shows greediness. A dazzle dry mani pedi never takes over 2 hours, I've had many of them at Q Spa. The tech struggled through every step of the pedicure and manicure. You offered for someone else to finish my service and I said I need to be somewhere in 10 minutes (this was after being there much longer than the service typically takes) and you didn't respect or care for my time you insisted someone else paint my nails. I felt very pressured to stay. I will not be returning as a customer so the partial refund on a future visit does not satisfy or fix my previous experience. Once again, you want me to come in and spend more money to make the problem better, that will not be happening.

Michelle is the best hairdresser. Says my mother. Very…read moreclean facility, staff is very friendly.

I love it here. The place is super clean, all the staff are really friendly. They're open Saturday,…read morewhich means a lot for those of us who commute to Boston for work. Every time I get my hair colored & cut...I get loads of compliments from my friends. Alex S. was able to pull together staff willing to work the Sunday of Columbus Day weekend to do hair & makeup for my girls & I for my wedding. That kind of customer service goes a LONG way these days when everyone is pinching pennies. I just tried them for a facial too....WOW!! Sooooo much more than a facial. Laurie M. is amazing. I am already recommending a facial with her to EVERYONE I know in Plymouth. I was so pleasantly surprised when the facial included wrapping my feet in warm towels & a scrub on my upper back. I will be back for another facial & I am planning to bring friends! Prices tend to be similar to the other salons/spas in the Plymouth area...but much cleaner then other salons/spas.

I called as I was interested in getting a massage and got the voice message so I left a message…read more 5 days later and still waiting for a call back.

It took months to get a call back. When the appointment was finally scheduled for months out I was…read moretold I would receive a confirmation email but never did and wrote down the wrong day (I was off by a day). I received a confirmation 24 hours before the appointment, immediately called and left a voicemail asking to reschedule but never got a call back. I tried calling again and same result. I bought the Groupon so it was already paid for. Customer service could certainly be improved.