Living Well at Willow Grove Apartments As I sit in my home…read morewatching work crews clear snow from the driveway, front paths, and walkways, I'm reminded--yet again--of just how great apartment home living can be at Willow Grove in Danbury, Connecticut. After owning four homes, I made a conscious decision to simplify my life and actually enjoy where I live--without the constant responsibility of exterior upkeep. At Willow Grove, that decision has paid off in every way imaginable. And yes, while not worrying about snow removal is a gift, they also take exceptional care of the inside of the homes as well. Located right on the Danbury-Ridgefield line, Willow Grove is, quite simply, a wonderful place to live. While the community has been around for a while, the homes are genuinely unparalleled in both layout and livability. The Homes: Each unit has its own private entrance. I live in one of the larger units, where guests enter and head upstairs into a space that feels like a true residence--not an apartment. Most residences are single-level; mine spans three floors: A main living floor with two en-suite bedrooms (one serves as my studio/office) each with full baths. A cathedral-style living room with a 14+ foot ceiling and gas fireplace. A third-level space serves as an exercise area, reading room, and hangout for my kids when they're in town. Off the main living room is a lovely outdoor porch--perfect for morning coffee or a quiet evening. The galley kitchen is smartly designed with all the modern bells and whistles, and the laundry room has been fully upgraded by management (and yes, it was time--and very well done). Grounds & Maintenance: The grounds at Willow Grove are meticulously maintained, with crews tending to them almost daily. And the maintenance team--especially Nick and Juan--are, as the song goes, simply the best. They're caring, hardworking, and always ready to step in when you need them most. Last year I caused a flood (entirely my fault), and Nick drove out in the middle of the night on a Saturday to save the day. If you've ever owned a home or townhouse, you know that kind of responsiveness is almost unheard of. Management: I cannot say enough good things about the management team here. Melissa, the General Manager, is caring, present, and genuinely special in the way she holds space for the entire community. One of her finest decisions was bringing back Carlyne, the Assistant GM. I originally rented my home from Carlyne in July of 2019, and she is quite simply one of the best people I've ever met--warm, dedicated, and deeply committed to every resident she works with. She left for a few years to pursue other opportunities, but she's back now... and frankly, we're never letting her go. The Bottom Line: For anyone considering a rental in the Danbury/Ridgefield area, I can say without hesitation: you will not find a better place to hang your hats and boots than Willow Grove. The team here genuinely cares. The homes are immaculate. And when issues arise, they are handled with a level of dedication that truly matters. I felt compelled to write this review because too often we only hear about what's wrong. These days, there's plenty of funk going around. Willow Grove is the opposite of that. It's a safe haven--a place you can return to, or stay in, that adds peace, love, tranquility, and joy to your life. I've signed eight leases here, so I feel confident saying I know what I'm talking about. After living in four homes of my own and numerous rentals before that, choosing Willow Grove has been the best living decision I've ever made. If you're anything like me, it just might be the best decision you make too.

Juan and Nick are the best.. They respond quickly to any request given. They are always friendly…read moreand eager to help and correct any issue reported. Office staff is friendly and helpful. Neighbors are friendly. Love to see all the doggies being walked. No complaints about this place. Mary M

I lived at Ashwood Valley for one year with my toddler in a fully carpeted apartment. When I moved…read moreout, I was shocked to be charged $718 for full carpet replacement due to what they called "staining throughout." These were small, normal marks from daily family life -- nothing excessive or destructive. Despite this, no attempt was made to professionally clean the carpet first and they insisted on replacing all the carpet (which was already 4 years old), then billed me for the 3 "remaining" years of carpet life. I was told if I didn't pay, I'd be sent to collections -- an incredibly stressful threat while moving out of state. I understand landlords have policies, but this felt extremely rigid and unfair. If you're a family or have young children, I urge you to think carefully before renting here. A small amount of normal wear could cost you hundreds of dollars -- even when you leave your apartment clean and lived-in with care.

I don't know where to even start with my experience at Ashwood valley apartments in Danbury,…read moreCT...... For starters, the ONE GOOD thing we experienced in our time was the response of the Maintenance team. They were undeniably the MOST helpful and were there when we needed them. They are the only glue (literally and figuratively) holding this place together. Now, onto the MULTIPLE NEGATIVE experiences we have dealt with thru the past year. Once we moved in, there was an ample amount of black MOLD in the kitchen. It was on the whole wall, behind dish washer, under the sink and cabinet. It took them 2 months to contact maintenance and "fix" it. There's only so much maintenance can do with the materials given and orders  they receive. A lot of fixes are temporary though. 2 months into our lease, the guy in the unit above had two dogs. Now I live and appreciate dogs, I'm a dog lover BUT these dogs were not well trained and he didn't pay any attention to them it seemed. His dogs barked for 8 hours a day (we waited two month to say anything, trying to be considerate unlike him). He had just moved in, so we figured the dogs were overwhelmed and it would calm down, but that turned out to not occur. We had talked to him and Jordyn, but nothing was ever done about the situation. We came to understand that we talked to the office about the problems occurring AND we find out later one they never put it in their system. We have personally never caused mayhem. We do not blast music and we have personally never had a complaint. We talked to people that have lived there in the past, and they said management doesn't care they will side with the man above (primarily because he was older which to them equals "more maturity") even if he's in the wrong and we dealt with that first hand. We dealt with the guy upstairs running around at all hours of the night keeping us up when we had to be up early the next morning tried reaching out to him ourselves he was very rude and inconsiderate of all the neighbors around him. Talked to the property management about him they said it's not our problem basically even though it says clear in the their contract " being a nuisance is not tolerated" THEIR CONTRACT MEANS NOTHING!!!! This place isn't "luxury living" the only thing luxury about it is the price. Their pool is falling apart people have piles of trash and junk on their patios, people steal mail (which management already knows about and guess what.....THEY DO NOTHING ABOUT IT), cars are broken into (which management knows about). You can pay all this money and they can't even get cameras in high crime areas on the property. They sent an email saying they asked the town cops to stop by......I've only seen the cops one time within the entire year I work from home. In the first 4-5 months of living in our unit, there were constant bangs and booms coming from the construction taking place in the unit below us. Garbage laid out everywhere. Things with black mold, rusty nails and other dangerous bits were scattered around below. No one could walk near in fear of getting hurt, and the kids park is located near.....how disrespectful and UNSAFE! I emailed Jordyn Galeana to fix the problem and she replied with.... "I walked out there and it's on the porch so they shouldn't be by it" .......I didn't know our porches went 3 feet past the cement. Another EARLY morning we had siding people come at 7am!!!! (Ashwood quiet hours at 10pm to 8am) I emailed management and I received a reply back from Jordyn Galeana saying "actually they were there at 8:30am" .......she didn't believe me until I stated that I had video proof and replied with "Apologies!" ...... She was and still continued to be VERY UNHELPFUL and UNCARING/INSINCERE. Finally, let's talk about their management....Jordyn will get you into the apartments and then will say basically anything to get you to stay. She is unresponsive to engage in problems and actually help put....as it is her job to do so. She claims it's not, but she will never guide you to whose job it is or who to talk to. She doesn't have any type of positive attitudes towards anyone and lacks true customer service. She is rude and "the customers always right", she doesn't believe that. You need to have video and picture proof for her to MAYBE believe you. All in all, save yourself a headache and some money this place doesn't deserve your business.

Maintenance does not fix anything. The office does not help or fix anything. The fire alarm goes…read moreoff constantly because of a faulty sprinkler issue in the parking garage so if you'd like to be woken up at all hours and live in fear that your apartment is on fire, but it's not because of the faulty fire alarm system the faulty sprinkler system that this place refuses to fix. Do live here!

You should move here if you never want to sleep again! From loud upstairs neighbors to dogs barking…read moreall night long I can't get an ounce of sleep I mean talk about paper thin walls I can hear my neighbors sneeze and cough it is ridiculous ridiculously overpriced sketchy people moving into the building dogs outside barking all night and kids playing in the parking lot next to your car! It's insane I don't think the owners know the sketchy things that go On behind the scenes and the office people suck and are incompetent teenagers

Not an ideal place to live. I won't go into too much detail as I promised them I wouldn't, but…read morelet's just say I had to switch buildings and then move out in less than 3 years due to two different and very alarming health situations. One can only hope they fix what happened in both buildings and learn from it for future residents! Briyannia is thee -only- helpful person in that office, and is the one and only thing we will miss about that place. Truly a gem of a lady! I'm sure they will read this, so Briyannia thank you for all you tried to do for us. We wish you the best of luck with everything you do!! If we could rate just you alone it would be 5 stars.

The entire place has went downhill. At first glance in the day it looks nice and it used to be. For…read morethe money you'll pay it's completely unsafe With no security, this same rent at other places gets you full protection with rules enforced and camera. The main office will do nothing with complaints even over peoples safety. the parking lot has cars of people that hang out all night and use drugs and drink and throw there garbage all over. tons of apartments have way more people who aren't on the lease and they enforce nothing. There's NO security and the only cameras that exist are by the garbage facility. Multiple people have had there cars damaged by the late night hangouts. At 1 am you can walk to your car and see 5 or 6 random cars full of people completely intoxicated doing burnouts and whipping around the lot. The worst place I've ever rented in this way and the rent is very high so unless you wanna worry about you and your property all the time I would look somewhere else despite how nice and polite the person giving you a walk around is.

I contacted Shannon of Heritage Residential after receiving a positive referral. Having just moved,…read moreI was tired, stressed, & overwhelmed by the work ahead to make my new residence into a home. Shannon responded immediately & made himself available at my convenience, Thanksgiving week. He worked the night before Thanksgiving until almost midnight & spent almost 6 hours working the day after Thanksgiving. He did everything from mounting a tv, hanging 2 large mirrors, to building furniture that I ordered, to hanging pictures, to carrying in & setting up a large rug, to adjusting an exercise machine & helping me figure out some issues with electrical outlets. I loved my new home when he was finished with it! Not only was his work excellent and done with extreme care and very reasonably priced, but Shannon was one of the most respectful, kind, accommodating, intelligent, honest, and responsible people I could have possibly hired. I would call him and refer him again in a heartbeat. I could not recommend him more!

Shannon is fantastic and does a great job for a fair rate. We had him paint our apartment twice (on…read moremove-in and move-out). Both times he was exactly on time and did the work quickly, cleanly and efficiently.

I have had the privilege of working with Jan Maria of JMJ Connecticut Property Management for over…read more20 years as one of her vendors. In that time, I've gone from showing up with just a lawnmower to running a full-scale tree service company--and Jan has supported me every step of the way. She believed in me early on, and her trust and encouragement played a huge part in the growth of my business. I was recently disheartened to read a review that clearly came from someone who doesn't truly know Jan. Let me be clear: you will not find a more caring, supportive, and protective person--whether you're a vendor, a tenant, or a property owner. Jan goes above and beyond for the people she works with, always advocating for what's right and doing everything with integrity. If you're looking for someone to manage your property with genuine care and professionalism, I cannot recommend Jan Maria and JMJ Connecticut Property Management highly enough. She treats every property like it's her own and every person like they matter--and that makes all the difference.

We used JMJ to manage a property for us for 7 years. The service was amazing. We live out of…read morestate and never worried about the property because we knew JMJ had it handled. Jan Maria is a true professional who has the contacts to take care of any issue that came up with the property. If you need someone to manage a property, you cannot do better that JMJ Property Management.

Our counter tops are beautiful. This was the second time we used Stone Resources and they didn't…read moredisappoint. We will be using them again for another project as well.

We had a great experience. Jason (the owner) was very helpful in helping us find remnants for our…read more2 bath countertops. They came and measured with computerized equipment that was very precise. They them submitted jpgs with the computerized layout on the actual stone that was to be installed showing the exact sink and faucet placement. Once we approved they installed and looks great. One thing that I will say is that they were quite busy so we had to make follow up calls more than we should have. But that is really a minor complaint. I would highly recommend. We are going to us for our kitchen countertops.

If you want to take a gamble and not be able to see the actual unit you'll be living in and paying…read morefor then choose renew. If you want to gamble further and not know or be told whether or not that unit had water damage, rodents, mold or the nasty yellow stench residue other residents experienced then go with Renew. Being spoken down to, blamed for issues, nor things rectified and going in circles with an incompetent, nasty, heartless leasing office manager. If you want to Work hard to pay a ridiculous amount of money in which the price fluctuates monthly and will slowly go up then choose renew. Stay far away from this complex. There are so many complexes in Danbury and nearby. You're setting yourself up for problems signing here.

Warning, I stayed at…read moreAvalon Valley in Danbury for 1 year and, besides the nickel and dimeing, the biggest disappointment came after vacating my apartment and receiving a significantly reduced deposit. As per the customer care center they decided I had stayed past the expiration of my leaser and charged me 75$ per day although I had actually turned in my keys a day early. Unfortunately, I did not get a receipt the day I turned in my keys, and when returning to Avalon Valley they stated they no longer had my file with them. The customer care center in New Jersey was less than helpful and said they could do noting about it. It just goes to show you that you can still be robbed in broad daylight and do nothing about it. A Very disappointed 9133 resident

Save yourself a headache. Do not rent from Avalon Valley. These are way overpriced and the…read moremanagement is deceptive about extra costs and the availability of amenities. On several occasions, we could not use the pool because of kids who pooped in it or glass in the pool, neither of which the office staff wanted to acknowledge. The apartments are getting shabby. We became friendly with the maintenance staff because they were ultra-professional, and we had to call them repeatedly to fix or replace major systems like our hot water heater and our heating. I mistakenly thought it would be okay for a year, as it is close to Western Connecticut State University, but this was a costly mistake on my part. I now live in a better place, only a mile away, and I pay $500 per month less. Avoid Avalon Valley.