I have been a patient of Dr Cope's for nine years. He is friendly, understanding and through. As…read morean added bonus, he listens to his patients while never making you feel rushed. I believe anyone looking for an awesome Doctor should book an appointment. His staff and lab people are great to work with too!

Normally I have a good experience with this practice, I have been seeing the same doctor for years…read more She is not the focus of this review (maybe incidentally). I have surgery coming up in two weeks so naturally there is a bit of a time crunch. Pre-Operative testing and blood work needs to be completed by next week. Strike one. I take in the paperwork the surgeon's office had given me to give to them. Oh, no, it has to be faxed, we don't accept written orders. Ok, (insert trouble with an entire phone system crashing taking precious time). Then the doctor's office faxed the orders as requested, they told me the time of day that they had been received. I called to confirm that they had arrived. No, nothing in the fax machine. Okay, I called back in the afternoon and the person (the same one I had spoken to in the morning, by the way) said that the doctors were all taking care of patients and they would review the fax at the end of the day. Why on earth, didn't she tell me in the first place? So do you wonder when I got a call back? Two days later. So I told them forget it I had the work done elsewhere. So, perhaps they could work on their communication skills?

After a terrible first visit to this place where the only thing that was established was body…read moreshaming by the doctor, I gave the practice another chance today. They don't get any more chances from me. The receptionist was quite rude, and clearly put out by me having an appointment, and although finally assuring me that my appointment was fine and someone would be with me shortly, she came back 30 minutes later and told me they didn't have anyone who could see me. Clearly they are not ready to deal with patients on a human level and I'd have to say organization is severely lacking. If people are coming to your medical facility, most likely, they're not having the greatest day they could be having. Perhaps a little bit of compassion and empathy would go along way with people. I will say I have had wonderful interactions with both Melissa and Jessica. Outside of them, the practice has nothing going for it.