call told me he would be here and never showed up, called the number and no answer. I wouldn't…read morerecommend this company.

Offering roof replacements/repairs, gutter installation/repair, pipe boot replacement/repair,…read moresiding installation/repair, soffit and fascia installation/repair, as well as window installation/repair. Responsive and friendly staff. Free inspections/estimates, affordable services, and financing.

We used window world last summer when we renovated our deceased family members home.The windows…read morehave been so energy efficient thru the winter. The installations was fantastic. The contractors were amazing they even cleaned all their mess when finished.We would highly recommend them and we plan on using them for our own home this summer.

From the owner: Over ten years in the area providing sales and installation of windows and doors. Backed by a…read morelarge corporate base and offer some of the best quality windows for the lowest prices anywhere in the area. Also honor price match guarantees with applicable documentation. Have many repeat customers and referrals.

I am in the early stages of my project, but moving forward in a satisfactory manner…read more Responsive, pleasant, professional and customer oriented!

From the owner: Turn to the professionals at Coopers Glass LLC for quality Commercial & Residential glass…read moreinstallations. You can also turn to us for Customed Showers. We do not service any type of Automotive glass.

Very poor experience with Thermal Shield. We paid an $11,000 deposit 7 months ago. We signed a work…read moreorder to enclose our back porch. The work was to be completed by August 30, 2025. The work order was signed on April 10, 2025. We have no supplies or materials and only get contact from Gerald when we complain or question when the work will be done. Even then we only get vague excuses and promises. I notified Thermal Shield that the contract was expired and that I wanted a refund. I allowed 30 days for the refund. It is now November 2, 2025 and I have no refund and no communication from the company. We will be proceeding with legal action and notifying the Consumer Protection Agency of the Kentucky Attorney Generals Office. The work has not been started and now we read other negative reviews. Gary Patton, Huntington,WV

This company does not have a contractor license for the state of WV. It expired in June of 2020…read more The owner - Gerald DeLong - does not communicate with his customers in a timely fashion (if at all) and when he does, he gives every excuse imaginable for each delay. We ordered a whole house replacement of casement windows - we received 1/2 of them IN THE WRONG COLOR with very shoddy installation work and never received the rest of the order. Despite many, many attempts to renegotiate the timeline of delivery and installation, the project is still unfinished more than 16 months after signing the contract. Yes - a lawsuit has been filed. BUYER BEWARE!!

Recently purchased 14 windows from Window world and had them installed. We got 5 quotes and their…read moreprice was in the middle of the bunch, so no issues there. The quality of the windows, as far as I can see at this point is just fine, time will tell, I guess. The install crew was great, punctual, friendly, answered all my questions, and did good work as far as I can see. The issue was between the salesman and the office with scheduling and time frame. The salesman left me with the impression that 6-8 weeks from the time of entering the contract until the windows were installed was the expected time frame. Two weeks after signing contract and paying 50%, I still hadn't been called to set up an appointment for measuring (which needed to be done prior to ordering my windows). When I called them, I was told that they were busy and would be calling me soon, but not to worry because me not getting my windows measured would not affect the install date. Well, being that they cannot install windows they don't have and they won't get windows that are not ordered, and they can't be ordered until they are measured tells me that is not quite true. It took a couple of more weeks after that to get them out to measure. In my many calls to the office for updates, I received a couple of promises to find out and call me back and did not receive said call backs when promised. Our contract was signed and payment made on 8/24/24. All windows except for one mis-measured and one damaged (they had to be re-ordered) were installed on 12/9/24 (15 weeks after being told 6-8) and the last two on 1/15/25. Had I known how long it would have taken, I may or may not have still used Window World. Had I been treated by the office staff like my business was important to them, my review would have been different. Our next project is doors. Guess who will NOT be getting a chance to give us a quote on that one.....

Very pleased with Window World of St. Albans. Recently purchased a home that had WW windows…read moreinstalled approx. 12 years ago. Some of the seals had gone bad so I contacted WW and I simply had to pay a one time $50 fee for a warranty transfer. They replaced all of the windows that were defective and it has made a pleasant difference in the appearance of my home. I recommend them.

Clifton Richardson is a con and will steal your money. He came to my house and then emailed an…read moreestimate to me regarding replacing my existing roof with a metal roof. He came out again on August 1, 2020 to pick up a check ($3,343.75) for half of the full amount ($6,687.50). On Thursday, August 6th, he came and measured the roof to confirm his measurements. He told me the materials would be delivered some time during the weekend of August 8th and that his crew would come on Monday, August 10th, to start the job. The materials were not delivered over the weekend. The materials were not delivered on Monday morning and no one showed up. He did not call, text or email me. I called him on Tuesday, August 11th and he said that he "promised" he would be there on Thursday," August 13th. He was a no show again on August 13th. Again, he did not call, text or email me. When I tried to call him, it went to VM and would not let me leave a message because his VM was full. I texted, called and emailed him. I finally received an email from him (7:39 pm) saying that one of his worker's tool had been stolen and that he had been dealing with the police. He also said that the best way to reach him was by email. He said he would be there Friday morning, August 14, 2020. Again, he didn't show up. No phone call, text or email. I have texted, emailed and called him repeatedly but have not heard from him since. I now do not have the money to replace my roof which is leaking. I gave him 1 because it wouldn't let me give 0

From the owner: We offer a wide range of full-scope architectural, interior design, and environmental planning…read moreservices that can be customized to meet your needs. Our team works directly with your team to come to the best solution for your home, business, or commercial needs.ADA Compliance Surveys- Construction Documents- Specifications- Design- Construction Planning - Master Planned Communities - Build Site Analysis - Land and Resource Management- Site Research

I had an excellent experience with this plumbing service from start to finish. They responded…read morequickly, showed up right on time, and were extremely professional throughout the entire job. The plumber took the time to explain the issue clearly and walked me through the repair process, which I really appreciated. The quality of the work was outstanding--everything was fixed efficiently and has been working perfectly ever since. They also made sure to clean up the area before leaving, which shows great attention to detail and respect for their customers' homes. Pricing was fair and transparent with no surprises. It's hard to find reliable, honest service these days, but this team definitely delivered. I highly recommend them to anyone needing plumbing work done!

Josh was quick to respond with my emergency situation. He replaced my water heater elements and had…read moreme back on in a very short time. I would recommend him for any of your needs. Thanks Gilbert Construction and Josh

He put roof on my house and didn't install it correctly charged me 9,000.00 and the roof is leaking…read moreeverywhere. He will not come and fix it. The roof has big wrinkles in it. This was a total waste of money. I wouldn't let him build a dog house. I now have to pay someone else to redo the roof . He should have to replace everything and I should not be going to get somebody else to fix his mistakes. Ridiculous!!!!!

From the owner: When you need a general contractor in Ironton, OH, come to Bazell Maintenance and Remodeling. We…read morehave many years of experience providing an array of services such as Window Replacements, Kitchen Remodeling and much more. We have the resources necessary to get the job done right! We pride ourselves on our excellent service and our affordable rates. Our sevices include General Contractor, Window Replacements, Kitchen Remodeling, Roofing Company, Siding Contractor, Siding, Deck Resurfacing, Tile Work, Roofing, Replacement Windows and more! For a great service in Ironton, OH, call on Bazell Maintenance and Remodeling.

They replaced my windows and my front door and shutters. I was thrilled with the windows and…read morerecommended them for years. However, they only shoved fiberglass insulation around the edges of the windows and that's not how it should be done. The door and shutter job was okay, not great. Shutters were not the size we agreed on. It's been several years and they are not returning phone calls after four months of trying to get the door sweep fixed. I also need the two windows I didn't have done replaced, but they're not returning my calls.

From the owner: Energy Star Exterior home improvements, vinyl replacement windows, siding, doors, leaf free…read moregutters, vinyl rails, energy barrier attic blankets. We also specialize in delivering outstanding quality service installation, quality products at a fair price, and years of experience in the business.