The staff is wonderful!! Everyone helped explain every part of the process so my family & I felt…read moresafe and secure. Highly recommend!

This place is LITERALLY A LIFE SAVER. As an alcoholic, this place is stopping me from drowning…read moremyself. The counselors are compassionate and take a special interest in everyone. You ARE NOT JUST A FACE HERE, YOU ARE A PERSON. Kelly is excellent and very, very compassionate. But my favorite is Sonny, as a guy I just relate to him like my uncle or something. But everyone here is super compassionate and caring, their motto is harm reduction. Which I deeply believe in. IF you are an addict and need help, come to Symetria. I'll see you T, TH, Saturday.

I had an incredible past life regression (PLR) session with Susan. She is an extraordinary guide…read more The journey with her was both fascinating and insightful. Susan is a wonderful facilitator with an amazing gift. I had been struggling with pain in my eyes, and after the session, it vanished as if by magic.

This review is long overdue. I did a past life regression/ LBL regression with Susan in December…read moreand the information and knowledge I received has helped me tremendously. Susan is a wonderful hypnotherapist who has a background in psychotherapy. She was warm and empathetic throughout the session which helped me to relax and feel comfortable. I had done a past life regression previously but my session with Susan far exceeded my expectations. I believe her background in psychotherapy really helped to facilitate a safe and healing environment. Since our session I have felt more ease and trust in my life and my spiritual connection with my "team in spirit" has deepened incredibly. If you feel called to do this life changing work I highly recommend Susan Wisehart!

I have been a patient of Dr Bank for over 20 years. I did not trust Psychiatrists initially, but…read moreher approach to listening to your problems, and how to best treat them medically and medicinally have been fantastic. I look at how I was when I started seeing her and how they are now is like night and day. Would highly recommend her to anyone needing help with mental health issues that may also require medicinal intervention (though not exclusively so).

Susan and I have been in the trenches together with my mental health over the past ten years…read more Through her medical wizardry, she has brought me back from the brink of suicide and insanity on multiple occasions. I'm a graduate of Northwestern University and was distraught over my outcomes with other psychiatrists. I felt like I didn't suffer through that school to be on disability. Susan is a breath of fresh air. While she isn't in-network with any insurance company, her prices are reasonable (she's worth every penny), and she will work with your insurance on things like getting your prescriptions covered, provide you with documentation if you have out-of-network coverage, and fill out any sort of job-related paperwork that may be needed. I think it's saying something that she keeps her patient population functioning so well that they can continue to see her, even in the rough times. Unlike so many other psychiatrists, to the best of my knowledge Susan doesn't have patients in long-term care facilities, nursing homes, or regularly in an inpatient setting. We're all contributing members of society and she keeps us that way. As psych patients, I believe that's the most we can ask for: to be indistinguishable from people without mental illness. Susan ensures just that. If there's one thing you should spend a little extra on, it's your health. Take my word for it. Make your mental health a priority with Susan Bank. You'll be happy you did!

Outstanding level of care from a compassionate staff of professionals who go above and beyond to…read moreprovide patients with every resource possible to overcome serious life challenges. They never stop caring and the help they've given our son has been nothing short of extraordinary. Special kudos to Denise L. and Mallory B.

READ this Review in FULL. Respectfully, thank you…read more Violations of patients civil rights; disregard ADA reasonable accommodation requests. If your loved one is here, the nursing staff WILL put their physical health at risk, waiving away all physical symptoms and depicting them entirely as mental illness. The only good staff there are Andrea, and the Patient Advocate, Albert. Some of the doctors and social workers are good, but find a different facility entirely. Especially if you have any Autism Spectrum Disorders, they are NOT educated in patients care with autism conditions. They will violate your civil rights if you are not informed about your needs and legally protected rights. The rest of the staff are nearly mediocre to outright DANGEROUS to patient's health. Especially Alex who communicated to staff that a Reasonable Accommodation request and High Blood Pressure should be deemed Violence and Non compliance. Before the automatic response from CBH is posted with platitudes of how this isn't commiserate with their standard of care and tells me to contact wecare@chicagobh.com as a sacrine acknowledgement for my concerns, know too that I intend to file grievances with the State and the Joint Commission for the sheer level of disregard for patients rights and the lack of corrective actions demonstrated by the repeated complaints listed on this Google review site. CBH is very obviously NOT taking these and others concerns seriously. UPDATE: I have submitted a complaint to wecare@chicagobh.com. If you are at all committed to making changes you will institute the suggestions I placed in that email which include providing ALL further patients with a copy of the ADA and Rehabilitation Act and posting this on ALL inpatient FLOORS so everyone is well aware of their legally protected rights. And your staff doesn't disregard Verbal reasonable accommodation requests in violation of the ADA. Especially considering that you refuse patients pens and pencils. Probably so they cannot express themselves in a professional manner that is acknowledged by your facility and you can dismiss their Verbal self advocacy efforts. Also, they DISCHARGE you with OTHER patients records in violation of HIPAA.. yeah, you just earned my state department complaint. Update 2: The nurses will chart other patients medical information, names, and patient histories in your medical chart leading to improper diagnostic accuracy and administration of dangerous medical treatments. I have opened an investigation into this hospital for medical negligence. Nurse Vanessa and Dr. Bergren will put your wellbeing at risk instead of verifying that they have correct information for the patient. Know Your Rights! Know the law. Dangerous facility and dangerous medical practice. Patients beware. Know your rights. 45 CFR §164.526; 45 CFR § 164.526(d)(2); Illinois Mental Health and Developmental Disabilities Confidentiality Act (MHDDCA) 740 ILCS 110/1; 740 ILCS 110/4; 740 ILCS 110/4B. Section 4(b) explicitly states that when requested in writing by an indigent recipient, the provider must furnish one copy of the records at no charge. This includes delivery to the recipient directly or to an authorized advocacy organization.

It's a good place to get help and support. They are professional and have a strict policies that…read moreare diligently followed. Jori, Agnus and company are there to help and as long as you are doing the net right thing it's easy to stay in good graces. This place helped me out a lot over the years and I'm getting ready to leave them but in hindsight I do believe they saved my life. Thank you Family Guidance.

It's not the easiest clinic to work with but it's also the CHEAPEST. It's state run so they have to…read morejump thru stupid hoops other clinics don't. But the guy that wrote the other review doesn't know what he's talking about. This clinic doesn't treat patients with suboxone like the other guy says. They DONT keep you at a low dose.. they start you at a low dose and you can ask them to go up as many times as you need. They just don't want to give you a bigger dose than you need. I've been there for over 6 years now.. I've been clean the whole time and now only show up once a month with a dose that suits me great

I have been on a wait list for Victim Services and Trauma counselling for 13 MONTHS with Family…read moreServices of the North Shore. My ex-boyfriend violently assaulted me on several occasions and verbally, mentally, and emotionally abused me for four years. I have a package near completion to give to the VPD, but am utterly traumatized by the abuse I suffered. And now I have suffered a relapse of Fibromyalgia from a lack of emotional support. My health is a mess because I have waited so long. They do not offer the services that they say they do! I am devastated. I feel as though I have been victimized again, by Family Services of the North Shore. Clearly, my wellbeing is unimportant to them. Meanwhile, my ex-boyfriend, a psychopath is likely scouting out new victims to abuse and con. He abused and assaulted almost all of his exes. He needs to be held accountable and I need to recover. THIRTEEN MONTHS OF WAITING for help is unacceptable!

after our therapist left us with any warning or transition, the office acted as if we could…read morecontinue with a different therapist without impact. They shared that they do not have a policy for therapists leaving the practice. I would not trust them with the care of anyone in my family because they seem to think that the relationship built with the therapist is not important.