This has been our go tax place since 2010. They are a family owned and operated business with…read moreexcellent customer service. We have had our taxes prepared by Roy, Trisha and this year Brian. All have been excellent, very knowledgeable and are willing to answer questions and take the time to explain things. You can expect them to be very busy during tax season, and RG & Associates will always be our go to tax people!

Very exceptional experience. Very affordable rates and nice staff. Would recommend, they saved me…read more60+% versus what I came up with self filing.

Zero stars... Do Not use this company! This is the worst experience I have ever had with a tax…read morepreparer and I paid way more than I ever have only to acrue more late fees and penalties because they gave me bad information and didn't bother to pay the less than $5 to send documents certified mail. I had to call multiple times and follow up multiple times just to get answers and clarification. Every time I called to find out why no one response to my email, I was told that my preparer was at a training or continuing education ( like 4 times in 6mths??) and no one monitors in her absence, but no one eThey tell you to use the portal but no one ever responds. When they say they will have someone call you no one does, unless they are calling trying to get you to pay money for useless services. This place is a joke!!

I needed help with overdue taxes and they got it sorted out in one appointment…read more I thought the service was expensive, but I rarely use such services so I don't have much to compare it too.

I have been working with Steven since 2015 for my personal taxes. He has also provided income tax…read morefilings for my family over the same time period. He is personable, knowledgeable, friendly and always accessible. He has personally consulted me on several occasions and I have been very pleased with his services. Ivy is a bookkeeper for Steven and she has been terrific to work with as well. I highly recommend Steven for your tax needs.

This was a referral from a friend, so we figured ok it must a good place to do taxes. NOT!!!!!!…read more We run a small company and had our taxes done here, now for the last 6 months we have been trying to get what they did fixed. They screwed up our company name, put all under wife's income instead of me that owns company, said they did not fill out a SECH A supposedly we didn't have enough in deductions. How is 91K not enough??? This is just a nightmare now we are trying to get our 2018 taxes amended and going with another CPA firm that has there shi# together. Should of done that the first time. I will never recommend this place for anyone to get there taxes done. Unless you want to F#%k your taxes up.

Valerie is now the owner, and I highly recommend her. She is kind, professional, and incredibly…read moreefficient with her tax services. Her knowledge and expertise truly stand out, and she always provides thoughtful advice while making you feel valued as a client. Working with her takes the stress out of tax filing.

Richard and his team are great! If you are looking for honesty and consistency, this is the place…read moreto go...thank you!

They filed our taxes for us and according to their filing we were supposed to be getting a return…read moreof $5,000. We just received a letter from the IRS over the weekend indicating not only are we not getting a refund, but we actually owe $400. To add insult to injury, they were closed yesterday and then closed again today so we can't talk to someone and ask how they were so far off. If they rectify this for us in some way I will update my review, but when we filed our own taxes many many years we NEVER got it wrong. Not sure how we paid these people $700 and this is the end result? Update: I tracked down their hours and it seems they're not closed, but their hours are only 9 am - 12 pm every day. I'm a teacher (teaching summer school) so I can't call them to discuss this. We uploaded the letter from the IRS into the portal over the weekend and haven't heard back.

Really impressed with their service. Just moved to AZ in 2024 and used these guys for the first…read moretime - Wonderful Experience - highly recommend. Communicate very well, very simple process and fair rates. Will be a return customer.

Outstanding company! Excellent job on my taxes the last couple years and just updated my trust with…read morethem. Professional and price competitive.

Could never keep scheduled appointments. Always long waits. Taxes were prepared wrong and it was a…read morestruggle to get them to clean it up.

The Very Best at what they do, I've been with them for many years and never disappointed. I own a…read morebusiness with a lot of technicality. They make it easy. Highly recommended.

Another year and tax time is again with us. If you are like me, I have mine done by a professional…read more I have been going to this location from 1998. The folks here are just super, top notch abilities and very professional. I had a Handyman Service and now retired, these folks gave me many pointers, made tax time fun and lots of laughter. There prices are very reasonable. I would be lost without them.

Super disappointed in this tax service company- we were recommended here by a friend. Seemed to do…read moreadequate on our first year (although I am now having them rechecked) so we went for our 2016 taxes with them. First, they were riddled with errors - that were so obvious that within 2 minutes of us looking at them we had to make corrections FOR THEM! We had also had a move for medical reasons and we asked them to follow up on this - they essentially refused but only after they told us our taxes were finished. They told us our only option was to pay them MORE money and they would arbitrate with the IRS - took our taxes elsewhere saved us thousands and thousands of dollars! All because they wouldn't even bother to see if we qualified for an exemption. Lazy and unmotivated to take care of their clients.

Gary Deardorff called me about 1 hour after I submitted a question online through the Dave Ramsey…read moresite. Phoenix Tax Planning is an Dave Ramsey Endorsed Local Provider. I felt very comfortable speaking with Gary - he was thorough, patient, and extremely knowledgeable. I would highly recommend this company and specifically Gary!