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    MAY Management Services

    3.3 (4 reviews)
    Closed 9:00 am - 5:00 pm

    Services - MAY Management Services

    Condominiums

    Homeowner association

    Property management

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    Hammock Beach Resort - Lobby Lion fountains

    Hammock Beach Resort

    (303 reviews)

    We recently spent the weekend here. My kids enjoyed the pool and waterslide, though the pool chairs…read moreget claimed very quickly. Unfortunately, there were several issues. There is no room service, and the in-room TVs were basically unusable unless you wanted paid content. We eventually had to order DoorDash from local restaurants. I had visited once before, and just like last time, the entire building had to be evacuated because of a false-alarm fire alarm. Overall, it was disappointing. For the cost and hassle, we probably would have been better off staying home or going somewhere in the Daytona Lagoon area instead.

    My experience at Hammock Beach Golf Resort & Spa was deeply concerning and far below the standards…read morethis property advertises. From the outset, the resort was misleading about what we were purchasing. We booked what was clearly represented as a golf package. Upon arrival, we were told we did not have access to golf that day. Golf was a primary reason we selected this resort. Clear, accurate representation of packages is not optional at this price point. When a resort markets itself as a premier golf destination, transparency matters. The accommodations did not reflect the luxury image presented online. The villa was outdated and worn, amenities did not function properly (including a broken coffee maker), and we experienced repeated unnecessary disturbances from staff knocking and ringing the doorbell. The condition and service level were inconsistent with what was advertised. Even more troubling was the professionalism of a golf manager during our stay. This individual winked at my minor son in a way that was inappropriate and made both of us uncomfortable. Regardless of intent, that type of interaction with a child is unacceptable in a professional hospitality setting. When I calmly raised concerns about the golf package confusion, the condition of the villa, and the overall experience, management responded with deflection rather than accountability. I was even told I should have given advance notice regarding my son's disability and booked a "disability room." That comment demonstrates a serious lack of training in guest relations and ADA awareness. This is not about minor inconveniences. It is about misleading representations, unprofessional conduct, inadequate accommodations, and a failure of leadership to take responsibility when legitimate concerns are raised. At this price level, guests should not have to push repeatedly to be heard. Transparency, professionalism, and respect -- especially toward families and minors -- should be baseline standards. Corporate leadership should take a close look at how packages are marketed, how villas are maintained, and how staff are trained. What we experienced fell significantly short of what is promised.

    MAY Management Services - propertymgmt - Updated July 2026

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