Kwik Kar Wash, which is attached to this gas station, is operating a scam on a US Air Force base. As seen in other reviews on Google, BEWARE of signing up for their monthly wash subscription. I signed up, got unexpected orders elsewhere and had to cancel. They require a written form to cancel, which I realize now is the first layer of the the scam they are running. I submitted the cancellation form and even kept the copy for my records. 8 months later I realized I'm still getting charged, which has totaled over $200.
The only way I could find contact info was by calling the gas station next door to get the car wash's phone number, as no contact info is available online. The manager assured me I would get a refund back in December of 2020, but since then he has completely ignored multiple attempts to contact him.
Even better, the customer service email listed on the parent company's website isn't an active email address so that's a dead end too. I hate to think of how many service members are getting the same treatment.
I am currently looking into options with the first sergeant in the Force Support Squadron to get this company's contact to operate on base reviewed and hopefully canceled, as they should not be allowed to operate on base any longer. read more