I don't usually write reviews but, my experience warrants one! Incompetent leasing team. Right from the beginning I could never get anyone on the phone, emails weren't returned and this was before I moved in. Once I moved in, I experienced a maintance staff person leave my lights on for 12 hours but, he locked the door behind himself?? But, lights were too much to shut off? I noticed a brown stain on the closet ceiling, I was told "that's an old water leak." It was painted over. Then it resurfaced, now the maintance team cut out drywall, which crumbled in their hands, doesn't that speak to an active water leak?? new dry wall up then painted over yet again! Then I notice black mold going across my ceiling. I was already on a medical leave, I didn't need my apartment to make me sick! Then the plumber comes in, water is indeed dripping from a pipe, so active water leak! I took a video of it. Then, I dealt with drywall going up again, more painting.
I had reported this building to the city for overflowing trash rooms where I couldn't put my trash into the room as too much was on the floor. I have videos and pictures of all my experiences.
I would come home late at night and find loud music and a party in progress in the lobby area along with propped open doors so their friends could enter. Amenity spaces only go until 10 pm. Propped open doors are a safety issue!!
The garage gate in the back of the building in the upright open position meant people could access the building and they did!! On and On the issues went!! But, nobody seemed to care!
Currently I am two months past when my security deposit should have been returned. MULTIPLE emails sent including to the ceo and founder of Greystar Properties. DO NOT MOVE TO A GREYSTAR PROPERTY IS MY BEST ADVICE!!
ps Anyone talking about how lovely the building looks, well that's very nice but, that doesn't affect quality of life issues such as what I experienced. read more