Visited this service (service?) station this morning to get fuel and a few groceries. Firstly, their fuel is probably the most expensive in the area. Secondly, and more importantly, their customer service is terrible. The checkout assistant did not even have to interrupt her conversation with her colleague while she served me.
Twinburn should train their staff that while serving customers, they should not ignore them to carry on conversations with their colleagues.
There are several other similar outlets in the area, and Twinburn should be aware that I shall not interrupt their staff again by bringing my business there. read more