Before heading back to Tampa from my recent mini family vacation in Captiva Island, I decided to…read morestop in Fort Myers for a matcha and a little thrifting before I left town. While the thrift shop I found was filled with treasures, when I got in my car to head home, happy with my purchases, I found that my car wouldn't start, and I saw the battery light come on. Well crap, what do I do now? I asked around inside the shop to see if anyone had jumper cables and could help jump my car so I could head to the nearest Hyundai dealer, which was, luckily enough, eight minutes from where I was located. I'm not sure why I hadn't equipped my car with jumper cables, but alas, these are always the moments you realize these things. When you're alone and in an unfamiliar place. Surprisingly, nobody in the shop was able to jump my car, as everyone was in rental cars! What an odd predicament I had found myself in. Before considering a tow, I tried a last ditch effort to call my family who I hoped maybe hadn't left the area to head home just yet. And as luck would have it, they were in Fort Myers grabbing lunch! They also didn't have jumper cables, as they were in a new car, but they picked me up so we could go purchase a battery from the dealer. Just a block into our journey, we spotted Advance Auto Parts (why this hadn't come up in my online search of the area, I'm not sure), and I popped inside and was able to pick up some jumper cables and a battery for my car! They even had several options for the battery, and I opted for one with a four-year warranty. The shop was tidy and easy to navigate, and the service was helpful and efficient. My family and I decided to go jump my car and come back to Advance Auto Parts, as the kind associate said he could help replace the battery for me. Given that it was midday and nearly 100 degrees outside when he changed my battery, I can't express my gratitude enough for this wonderful man's help. He really saved the day and I appreciate that there are still businesses like this out there where people will help when they can. Thank you for being there!

just battery but the little guy that was supposed to come out had a tipsy fit with the manager in…read morethe back so he came out and was nasty as can be and I told him he needed to relax and he spit at me so I told him I'd call his manager and I got in my car and left. This is how you take care of things.

Man are these guys Lifesavers I recently ordered a part for my car from a mail order company called…read morerock auto and I had to pay extra for next day shipping which was by the way $125 for a $30 part but I needed the car it was my only source of transportation. Anyway, rock auto sends me the wrong part. They have no phone number it was all online service. If that's what you wanna call it. I ended up sending the part back and they ended up screwing me. It cost me $125 plus $30 plus for the part that was wrong. I only got $30 and change back from rock auto anyway O'Reillys came through their local. Their prices are much better. I called him up told him what I needed. I didn't even have to give them any money upfront. They said the part would be in the very next day, which it was they even loan me the tools to replace the part on my car I mean who does this these guys are great I would highly recommend O'Reillys for any of your automotive needs. They really do go out of their way to be accommodating.

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

This was my first time experience with this store on 9/1. I came in to replace a dead car battery…read moreand was very well pleased with the service received from Rafael. He was extremely resourceful and overly accommodating from the phone call to the in store service. Please give this man a raise!!

I got a warning light on my vehicle--turnoff engine, low coolant. i was on a busy road - saw…read moreAdvance Auto and pulled in. they were so helpful! Put coolant in for me and I made it home. So grateful for their help!

These guys are great! They have recused us more than once! If you need wheels(we did after running…read moreover something in road) and then our Tesla wheel failed. We've bought tires and honestly they have accommodated us so well. Near the Hobby Lobby/Chipotle are at off of 6 Mile Cypress and Colonial. PS. I do t give a 5 star to many!

I got a flat while shopping near this tire store, I called and they said to come right away. They…read morefit me in immediately, were very professional, and I was back on the road in no time. They were not pressuring me to get anything I didn't need, were very informative, I highly recommend them. I was very pleased with the service I received

Thank you very much Amber Reiners and her team's for the outstanding service and professionalism…read moreduring my visit. I truly appreciate how smooth and easy you made the entire experience. I highly recommend.

I had a vehicle custom built and delivered to Porsche Fort Myers. While working with their finance…read moremanager on exterior protections, I said I did not want any chemicals introduced to the interior. She disregarded those requests, along with my personal property and personal well-being, and sold me a warranty under false pretenses that required the vehicle interior to be chemically treated. She also sold me a 2-year maintenance agreement under false pretenses that it was "35% off current price." The reality- the purchase price was nearly 30% more than what is listed on Porsche's website. Their finance manager also ignored my repeated requests for clear windshield tint and had the windshield tinted with an illegal level of Visible Light Transmission (VLT). Their shop also applied ceramic coating to the windshield's exterior. Their end product is subpar, leaving the windshield with noticeable streaks (i.e., swimming effect). When I contacted the finance manager about these issues, she backpedaled on her promises, offering only to remove the shoddy work and denied a refund for the unusable ceramic coating or illegal product application.

Nice job, friendly staff. I chose the Line-X Premium on a new truck. It looks and feels fantastic…read more No complaints.

I had high hopes when I took my 2012 Toyota Tacoma in to LineX. The paint on the roof of my truck…read morewas deteriorating to a point where I had to do something about it. I thought LineX would be a durable, low maintenance solution instead of repainting. My truck also has a factory color matched ARE camper top that was showing some bubbling in the clear coat on the top only. I took the vehicle in for an initial contact with this franchise as I was unsure if it was even possible to spray a fiberglass camper top or truck roof for that matter. The manager assured me they could spray both truck roof and camper top and never mentioned any danger of my paint being adversely affected by the spray itself or the taping process. Total job...$1,000! The day I took my truck in to get the two jobs done an employee met me out front to get details on what I wanted done. I explained, in detail, exactly what I had previously discussed with the manager including that I did NOT want the roof rack moulding sprayed over. Much to my dismay he wrote down nothing that I said. In retrospect I should have ran away right then! When I returned to pick up my truck they said that there were "complications". Whatever tape they use to "cut" the edge of the spray also ripped up the clear coat and paint from the camper top. Then I noticed...yep sure enough they sprayed right over the roof rack moulding! I tried to get the owner to fix the issue with the camper top and he wanted me to pay $300 more to fix HIS mistake. The owner then said that it was MY fault for bringing them bad paint. And that if he had been working when I came in originally he would have turned down the job. I talked to a regional manager for LineX who could only apologize and say they have no power over their franchises, but told me the local franchise should repair the mistake at no extra charge. I took my truck over for a third time and left my camper top to be fixed. Discussed with the manager details again on how best to fix the issue. The manager, owner and I took the camper top off and I left. Two minutes later the owner is texting me to make sure I knew he was charging me $300 to fix it. I said that's not what we agreed to. He said to come back over and pick up the camper top! This is the WORST customer service I've ever experienced from a business ever! Especially for such an expensive product. I would never recommend this franchise to ANYONE!!!

No experience painting a vehicle, but everything went smoothly and the project turned out great…read morethanks to Brian's help and the affordability of the paint supplies I got from Supplies Plus. Really stoked that I did it myself instead of paying for someone else to do it.

From the owner: Supplies Plus offers a complete line of Paint and Refinishing Supplies. Ideal for Automotive,…read moreMarine, Industrial, RV, Fleet and Recreational repair projects. Products including: Custom Paint, Clearcoats, Primers, Abrasives, Structural Adhesives, Body Fillers and Putties, Masking Tape and Paper, Reducers and Solvents and Detailing Products. With over 25 years of industry experience, our on-site color experts can assist with any job. Our stock of quality brands include Matrix, Valspar, Automotive Art, Lesonal, AwlCraft, Debeer, Unleashed and many more. Serving the Southwest Coast of Florida with 4 locations in Fort Myers, Port Charlotte, Naples and Sarasota. Come by and see what we offer for your paint and refinishing needs. Free Same-Day Local Delivery.

Kind, knowledgeable and caring staff. They helped my father with a car issue and not long after…read morewhen another one surfaced they went above and beyond to cover it with warranty and quality service.

WARNING - My Experience with NAPA Auto Care Center Fort…read moreMyers, Florida AAA towed my vehicle to this NAPA location on September 19th after their recommendation. I was told the part needed (a radiator hose) would take 4-5 days to arrive from Mercedes. While traveling out of state from October 6th-16th, I called on October 8th (give or take a day) to offer payment and request the odometer reading. I was told I needed to speak with the manager, Greg, but he never called me back. When I arrived on October 21st to pick up my vehicle: * I was told payment would not be accepted * They claimed the car was "in probate" and under a mechanic's lien * I learned the car had been removed from the location, and no one would tell me where it was taken * Greg was out of the country until October 24th, leaving no one available to speak with me I was also told they had contacted my credit union, but I was never notified, and my lender never mentioned any issue during my refinance process. I reported the incident to AAA, filed a formal complaint with NAPA Corporate (case number issued), and had the Lee County Sheriff document the situation. Florida law requires certified notice and acceptance of payment under Statute §713.585. NAPA failed to comply with both. I am now pursuing legal remedies. If this has happened to you -- please speak up.