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Maximay Party Rentals

5.0 (1 review)
Open • 12:00 am - 12:00 AM (Next day)

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4 years ago

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Party Favor Photo - Ask about the new 360 booth!!

Party Favor Photo

(38 reviews)

Rosslyn

HIGHLY RECOMMEND…read more Joe was EXTREMELY helpful with all of my requests. Excellent customer service from start to finish. Amelia was my on-site attendant and was wonderful! My guests had an amazing time using the photo-booth! It was worth every penny. Loved how I was able to work with their team to create the design I wanted for the print outs. I can't wait to book Party Favor Photo again and I would highly recommend them to anyone looking.

I really hate leaving negative reviews for small businesses, but sometimes you come across certain…read morebusinesses that leaves you wondering how/why they are in business at all. My husband and I just got married and we hired Joe Lee from Party Favor Photo for Photo Booth services for our wedding. We did not experience any issues leading up to the event. Joe was quite responsive, friendly, and accommodating, and his prices seemed very reasonable for the quality and service so we were quite pleased and excited for Party Favor Photo to be at our event. However, there were some hiccups and miscommunications during the event that my husband and I were dissatisfied with. For one, the photo booth attendant set up about 30 minutes late. Another issue was that the attendant printed the first few photos in color, although we contracted for black and white photos. They were able to resolve this quickly once we realized the issue, so no harm no foul. However, the software continued to be glitchy and crashed several times throughout the night. Some of our photos turned out dark and fuzzy as well. After the wedding, I reached out to Joe to express our disappointment and he responded completely unprofessionally. He accused me and my husband of being cheap customers who didn't want to spring for a more expensive package, which was the reason for the issues. And upon seeing a negative review from one of our guests, Joe jumped to the conclusion that it was my husband who wrote the review and deleted all the photos from our online gallery. He also threatened to sue us for defamation. If it hadn't been for Joe's poor response, I would have given his business a 3 or 4 star review. I am now down to 1 star because of his terrible attitude and unprofessionalism. Edit: the business owner's response to this review is quite telling. Please do not be fooled by his lies.

Maximay Party Rentals - photoboothrentals - Updated October 2026

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