Excellence in customer service! Best prices! Kessler Farm residents, get your personal insurance…read morehere as they also cover the Master Policy.

Very nice people at E&B and they do they best they can. It's their underwriters that are the…read moreproblems, specifically MMG who is not only incompetent but actually dangerous! When I went to price out my auto insurance with another carrier (which was 50% less) I found out MMG charged me for an auto accident I wasn't involved in and refused to offer any assistance in rectifying the issue. Horrible, horrible company with the worse customer service I have ever encountered in my life. They make Comcast look great! If E&B wants to put you through MMG, my advice is to run, not walk.

What can I say. My homeowners insurance and two of my daughter's car insurance policies were…read moreridiculously priced with a local Marblehead insurance company - I asked a few times to quote me different carriers and was told I was getting the best price. Evidently not. Sean at Segreve and Hall is a kind, educated, well spoken professional who immediately helped. me. I moved four policies over to Sean in one week's time and it was a seamless transition. Thank you Sean!

We recently moved back east AGAIN from CA and this time landed in NH. Same drill as 9 years ago, we…read moreneeded home owners and vehicle insurance. Of course we returned to Segreve & Hall because of the exceptional service initially received. All of these years later their service is still top notch. Thank you Paulo and the team at Segreve & Hall!

Doug is absolutely amazing, I am trying to get a non-profit set up, and he's been holding my hand…read morethe entire time, helping me get forms sent into the right places, helping me with documentation, etc etc. His experience and kind demeanor makes him so approachable and easy to work with. I feel so lucky to have met him and that he's willing to help me out. Thank you thank you thank you!!!!!!

I've been a client for years, and have had to change cpa's multiple times. But this tax season was…read moreunacceptable. I first reached out in April and got a delayed reply with a sudden price increase, despite no change in my situation. After asking to continue via email (as I always have), I followed up over a week ago with no response. It's now June 17. This is not transparent or professional service - just poor communication. This company is SCAM likely. Time to move on.

Horrendous customer service. The staff is not knowledgeable, and isn't interested in being helpful…read more Try another agency. This one is just going through the motions.

I was with the same agent for years who I hardley ever called nor did they call me. It was not…read moreuntil a friend of mine mentioned saving a few hundred dollars on insurance that I desided to shop around. In just two days, Brown and Brown got back to me with an offer that saved me over $600 a year. The agency took the time to go over all my coverage in detail to help me make some informed changes as well. I now call my agent without feeling like I am bothering them. To my suprise, they reached out to me again recently when I added my daughter to ensure I got a discount for good grades that I was not aware of and this saved even more money. With teen drivers and insurance costs, it is nice to know I have someone looking out for me.

The fine folks at North Andover insurance have taken care of my family and our cars since forevz…read more I love these people because they are some of the nicest people to work with and they know me by name (my dad used to always like me to drop off our payments personally...he's a last minute bill payer). Most recently, some douchebag in Slummaville smashed my window to steal the loose change from my cup holder. One quick call to my people at NA Insurance got me on the road to a new window. They gave me a number to call, handled my claim immediately, got my window fixed while I was at work, and I didn't hear from them again. And that ladies and gentlemen, is fine by me!

My family and I have been with N Andover and MJ Foster Ins for over ten years now…read more The staff are unlike any other agency I've ever been - granted I've only been to a few - but they are all friendly, honest and very helpful. Their service is unmatched and they always make sure we have the best price available. Claim service is really good too. Just a quick call to their office and they walked me through the steps I needed to take to report the incident. I had a rental car the same day and my accident was paid out the same week. Doesn't go smoother than that.... Overall experience has been excellent - I highly recommend!

I called around to several local insurance agencies looking for a business policy. James O'Connell…read moreInsurance took my information and, within an hour, had my quote ready. 1 day later, I'm completely covered. On top of that, both James and Jackie were very pleasant.

Leslie is fabulous. Anytime I call, she erases any anxieties I have about purchasing a new car,…read moreinsurance question, etc. All paperwork is completed with absolute efficiency and care. Personalized follow up emails and phone calls are a constant reminder of why this local agency is simply the best. Been with them for almost 5 years now! So glad I found them!

Thanks to Federico, I feel good about the coverage I have for auto, rental, and umbrella insurance…read more I learned so much about all different types of insurance and different optional coverage (thank you for answering all my random questions!). He was very knowledgeable and patient and made the process of evaluating a brand new policy and canceling the old policy very painless.

they are the best of best I have been with them for 30 years ; April has help me so much gets…read moreright back to you , they all who work there are outstanding very knowledgeable and friendly, always gave me the right answers , thank you for being there.

I was looking for competitive quotes for my business auto and liability policies in March of 25. I…read morehad been speaking with Rick jr. He had told me I needed to sign a broker of record doc for him to get quotes. He never stated that signing would switch the insurance agent. He stated he needed the form signed so he could receive a current Record of Loss. I had left voice mails and sent emails regarding the quotes, never heard back. I don't deal with businesses that don't follow up so I never pursued answers. Sept 15th 2025, I open my renewal policy and I have 2 trucks listed that I haven't had since April. I found out AFTER CALLING MY INSURANCE COMPANY, BROWNELL via Rick jrs manipulation....that Brownell was now my auto agent. Made another call and sent more emails.......no response from them. Just the epitome of a slimy insurance sales people. Trust is gained in drops and lost by the bucket load. Brownells has proven to be completely untrustworthy, in my opinion...as demonstrated by their actions.