Stay away. Failed inspection for rotors and brakes I had put on last year. Nothing wrong with them. Auto parts store won't replace lifetime brakes because there's way too much pad left. Tried to take back for reinspection and was told they don't have stickers. Took to another place for inspection and passed without issues. When I asked, they said I would have been ripped off the have them replaced. Took end of March for April inspection and emissions. Put March sticker on. Stay away from this place trying to rip you off. read more

I went to mavis at 4pm get my front tires and state inspection but their was delays and not happy never go back there

I have used this business for years, going back to their Jack Williams days. I've purchased 2 sets of tires that are wearing well, and I love their free tire rotation for life policy. Today I had an inspection, oil change and tire rotation, reasonable price and quick service, in and out in 1.5 hours. Their service people are polite and very knowledgeable, led by a great young man, Ramon, their store manager. I highly recommend. read more

Awful experience. Bought 4 Goodyear tires in 2024. Lug nuts missing. Had to have the tires rotated and retorqued immediately. After about a year one of the tires wouldn't hold air. Took it back and they advised the tires were dry rotted! Wow 1 year! Must be something wrong with the tires. They claimed to not have the right parts and 5 hours later finally replaced the tire and charged me full price. Now they won't return my call and claim I got a good price on the replacement tire for the substandard tires they sold me. Don't go to Mavis!!!!! read more

Great service! Would recommend if in need of Vehicle Services. Gave us the lowest price! Service was easy to get and there was no waitlist. Kapeal helped make this transition possible. read more

I came here before and bought all new tires and the one would leak every other day (it would need air). I found myself coming in for a plug in (24.99) . They proceeded to hustle me into buying two tires (they wanted me to spend 790 on 4) when I told them I couldn't do that the refuse to give me the plug in and said I would have to sign paper work to have one tire changed. I paid for 2 tires just to get out of there . After they told me all their guys would work on it if I spend the 790 . Since I didn't one one guy worked on it . I've been here for almost 2 hrs . After all this the guy has you scan the code in the front and tell you to give them 5 stars while staring at you . Don't go here other sites have given a way better experience and don't make you feel like you are getting so BS or bad for just trying to get what you came for . I will say the guy that did the tires he was nice . But not even to come back . read more

We are calling corporate number on Monday, we spoke to a lead or manager at whitehall John. Very arrogant and rude, honestly if he was my employee I'd fire him. She wanted to bring back car and get it looked at instead we took it Rehps auto care in Whitehall. Because John was so rude and didn't want to fix their mistake they caused. Took it to reph, they said it's a faulty strut that was installed and it was 700$ to fix. So now paying another 700$ to fix at another shop because your guys messed up and then were to rude to admit anything and take of us. So to sum it up, brought car in for oil change, and tires and brakes. They didn't do oil change, but they replaced brakes and tires and struts.Picked up car drove it out parking lot get to next light, had no brakes to stop. Called and brought it right back, to sit there for 2 more hours to fix your original screw up. Then pick it up again and had a different issue now and then you give issue to not take back and fix after literally picking it up again. read more

horrible experience. he refused to put an injection on my tire while im there 9 months pregnant with a 7 year old because he was closing in 30 minutes and he was assuming the tire was bad. When the worker saw it he said the tire wasn't damaged but he didn't wanna do it because he would fire him. read more

I always come to mavis. They have the best discounts available. Being a service member is also a huge plus. I have come here multiple times for suspension, tire replacement, alignment, and inspections. They have the best rates and price match for better. They've never once over charged or hunted for a problem like other businesses (Firestone). read more

Brought a tire here to be fixed, I ran over something apparently. They called me to pick it up, I did. We took it straight home to put it in my car and it went flat immediately. You could hear the air coming out. Took it back the next day and the person at the counter said they couldn't fix it. Had they properly inspected the tire after trying to fix it they would have discovered this before charging me money for a tire they couldn't fix. Very basic skills obviously not present at this facility. No refund was offered. If you can't trust them to handle a tire situation at a tire place then that's a place to avoid. Lesson learned. The reviews are a true reflection of their abilities. read more

All the workers were beyond kind and friendly. I was in and out within an hour and even had a friendly conversation with a few of the men at the desk. I would highly recommend Mavis to do any work for me and will continue to come back here! read more

Took my BMW to get it's Inspection done I felt very confident in the service that was provided, it's always nice to know I can take my high end car or truck to my mechanic Will and he gets the job done also the front staff Donald was a nice addition this time going there it was very clean. read more

Probably the worst time management I've ever seen. The only place I've ever been to where a pre scheduled appointment means waiting a almost a full hour past that appointment time to see your car get on the lift. Then watching your rims sit on the garage floor for another hour untouched. I'm sorry but In any establishment; anyone who schedules appointments should know how many time slots and types of appointments are available and feasible for that day. Clearly overbooked, mismanaged, and underemployed for the workload. Will not be coming back here even if someone paid me to do so. read more

This location is a Nightmare!! U make an appointment by calling the store number. And the Manager tell u that u didn't! So I told the manager that I called their number listed on there website and he says I called the call center! I told him I spoke to Mike and he says Mike doesn't work hear! And he said I can get u in but it won't be until the afternoon! Meanwhile it 8am and now the store Manager thinks that I'm going to drop my car off for a oil change for 5 hours ! Apparently this store Manager should be Fired because he has no customers service experience! So I said I'm leaving and all of a sudden he say I will get u in right now! He then wrote on my receipt that I'm a ( sensitive) customer! I didn't find that Funny. Definitely won't be coming back to Mavis Tires in whitehall Pennsylvania!!! read more

My husband took his car in for service at Mavis Whitehall. I was so pleased with the service that I brought my car in this week. John & Keaneth exceptional customer service. Carlo excellent technician. They only suggest work that you need. Other places in the area tried to sell me for work that I didn't need or billed me for work that they didn't do. So glad that I found a reputable company. read more

This is the worst place to get any kind of service. Rude staff, useless technician. they have discrimination for Spanish people. I'm not recommended to nobody. Don't waste your time and money with them. I contacted customer service and to my surprise they are worse than their stores. They had me transfer the call from person to person 3 times. They have to fix the service first, we all deserve a fair service we all pay with the same money (dollars). They need a better manager to give better service. read more

I had a wonderful expieriance with Mavis on 7th street Whitehall, I went there to have a tire leak repaired and the manage John just couldn't do enough to help me. I highly recommend this place for service they are wonderful. read more

Always professional. Able to get same day appointments and they have fair pricing. Staff is friendly And able to answer questions.

Sitting here at Mavis for a 2:00 PM appointment, but our vehicle didn't go into the shop until 3:20 , which is ludicrous. The gentleman sitting beside me had a 1:00 for tires at 3:29 his vehicle is on the lift. Mavis, you have a long way to go to match the previous owner, Jack Williams. I will definitely look for a better tire shop next time. read more

Took my car to get looked at and was done in less than an hour. Austin at the desk was extremely helpful and communicated the issues in a very clear manner. He showed me what I needed and even gave me a recommendation. Would recommend! read more

Told me my car would only take 20 minutes to patch a screw in the tire. Was here for 4 hours stranded. Horrible management.

Dropped my car at 9:30 for my scheduled 10:00 appointment and asked for an inspection, wheel alignment and to check a leaked on a tire still under warranty. Called at 4:30 and was told my car was finished. When I arrived the store manager Billy told me about the alignment and inspection but did not mention the tire so I asked. He excused himself and went and spoke with the tech, when he came back he told me that only the inspection had been done. Completely wasting my time. They tried to make it right by offering a half price alignment the next day so I proceeded to bring my car in the following day to get the alignment done. After I pick my car up and drive it for a while(still the same day) I get home and proceed to tighten my lug nuts and I noticed that they sent me home short a lug nut. Very unprofessional and all the techs have the appearance and move as if they were under the trance of some kind of magical green herbs! read more

had my car towed in for a broken axle along with the control arms, estima $2,700 to repair I said to junk it Justina said no I wouldn't do that it's a Honda it will last forever. talked me into getting the work done I gave him the go ahead, now the car gets done and the abs light won't come off, so now I have a car that won't pass inspection, brung it back to them 2 times first time they went over it the second time looks like the car wasn't even moved at all. not happy. read more

I had my car brakes replaced at Mavis in the end of April 2019. They had to remove wheels hence they used the key for the lock nuts. Today I had a different appointment for tires elsewhere. The key was missing from the bag in my glove box. I learned from the first garage that key was missing. I called Mavis to follow up. They said they would look for it. Drove there directly and waited 45 min. Went to desk to inquire if they found key. The regional manager, Tony Glovas was working there today and shook his head and said we don't have your key and we never did. We aren't paying for it and he walked away. I said don't walk away and he turned and said I'm walking away and you aren't getting a key from us. I asked the other manager there what his name was and he told me it was confidential. II then called their corporate office. Several things occurred next. Tony started yelling at me for calling his corporate office about the key. Then lawn service arrived and mowed getting grass and small stones all over my grill, hood and windshield. I called corporate again after complaining to him about it because he responded you didn't want me to touch your car. Mind you, they had the keys and never. Asked me to move the car myself. Next Tony Glovas said it was my fault. I said he moved his fat ass to move the car next to me and could not say as much as would you like to move your car? At this time 2 hours later corporate called them to have them move my car in to fix squealing brakes. Squealing since installed. When I said fat ass, Tony came out from behind counter and charged at me with his finger in my chest and face saying I'm sick of you fucking customers who have to complain about everything. You just call and tell corporate if you don't like what I tell you. You can get the fuck out of here now. I'm not working on your brakes now, besides we don't have a key to get wheels off. Get the fuck out of here now or I'm calling police. I suggested he do that. His Regional Director and Customer support was already investigating and looking at store video footage to review his a to Actions. Their corporate agreed to pay for the key that they lost, a car wash and investigate. Police came and made a report. I'm sure this won't be the last interaction with Tony. Don't go to Mavis as long as this loose cannon works there. I did video his explosive behavior. read more

Horrible - had to leave my car there because there was only one inspector. Then was told I needed new back brakes AND back rotors, which my car did not need. I wasn't there so I felt pressured into receiving services that were not needed. Make sure you know what services you need and be there for them to show you before getting work done. I was overcharged - felt totally cheated. I will go to the dealer before I step into another MAVIS - Never again! No, just no. Find someplace else if you can. read more

First time using Mavis , but the reviews were good so I took my Mercedes there for state insp and service. I was in a rush and explained that to the guy at the desk, he said he would see what he could do to get me done asap. Unfortunately they noticed i need rotors and brakes to pass insp, i approved the repair and the same guy said he would do whatever he could to get me done my 3-4 pm, which i appreciated. The same nice guy called me just after 1pm to inform me my car was done and ready to go. This blew me away that they could get everything done so fast and at last minute, but they did. I was extremely grateful and expressed that to the guy when picking up my car. He said he put 2 guys on it to help me get done cause he new I was in a rush , but what he did not know was I was in a rush to go home to plan my mothers funeral arraignments and this meant the world to me, that they would go out of there way to help a new customer out. I asked if i could buy the 2 techs lunch for their help and promised to be a customer for life. Thanks guys and Mavis for making this customer feel important and that my situation mattered - Whitehall, PA read more