DON'T CONTACT THIS COMPANY, CONTACT EDGEWATER OR YOU WILL REGRET DOING BUSINESS WITH DAVIS GLASS!!…read moreDavis Glass is one of the worst businesses in Cape Girardeau and I regret working with this organization. George the owner and estimator came over to measure for a new window and a new Shower door. When we schedule the first attempt to have his install team come out was when it snowed on 12/28. I arranged my schedule so that I could be available to help not knowing it was going to snow. That day no one reached out nor was I able to contact anyone to ask if we were going to reschedule. Three days later, we rescheduled the install for 10 days later. The second day of install everything George has measured was wrong, all shower glass panels and the window. This is his company and he measured everything incorrectly, I do not understand how that is possible when this is all you do for a living. Also, during this install day his team tracked mud in the house and onto our brand-new carpet. I called the office the same day and it took over one week for the team to respond to us, we had to purchase a carpet steam cleaner and clean the carpet multiple times. After one week of their office calling not me back, they send their office cleaning lady to come over who provided no additional help for our messed-up carpet. On their third attempt everything was measured correctly but the hinges didn't match the glass panels. WE ARE NOW AT OUR FOURTH ATTEMPT FOR AN INSTALL! On the fourth install attempt they installed everything only see their measurements were still off for the shower STILL, we had to buy a rubber sealer to cover the gaps as water was coming out of the shower and the window was of poor quality and didn't even match the other windows in our home. I am now working with Edgewater and will be returning the window I had initially installed from Davis Glass. I say all this to tell everyone Contact Edgewater, they are very busy but that's because they do great work, I have no idea how Davis Glass is still in business absolutely the worst customer service, I always had to call their office only to wait to be contacted again.

I have never put a poor review on any site for any business. But I am blown away with the extremely…read morepoor customer service by Davis Glass in Cape Girardeau, MO. I'm very pro business. Mistakes happen, that's a fact. Every business has made mistakes. It's not the mistakes you make as a company that defines you, it's how you resolve those issues. After explaining my issue with Davis Glass to the receptionist and asking for management she was extremely rude. By the end of the conversation I was told that Davis Glass would no longer do business with me. This was due to me explaining multiple issues with a Davis Glass employee in my home and still not having glass in a window that the Davis Glass employee damaged. The receptionist would not let me speak with anyone else. Unclear if the receptionist was rogue, I went into Davis Glass to speak with the owner. When I met the owner I was told that he had spoke with the receptionist and he said he did not care what I had to say and asked me to leave. I fully agree if a customer threatens, hurts, yells, or uses vulgar language with an employee the business has every right not to do business with this type of customer. None of this took place, I did not use foul language, yell, hurt anyone, threaten or disrespect. When I tried to explain my issue, even though I was blown away at this point, I was told by the owner that he did not care. I told him that I voiced my frustration calmly and was not in anyway disrespectful, no company that has this type of customer service is too big to fail. He laughed and walked away. I decided to rate poorly and post this due to the extremely poor customer service that the owner himself gave. Possibly this could help someone else not run into the same issue that I have. Also it is very obvious that one of my goals with this post is to turn business away from Davis Glass. I believe that companies should be pro customer service and value customer feed back. Definitely not leave a customer worse off than before you entered their home.

Kind people! They did a great job replacing my window & frame. The pricing was reasonable as well.read more

From the owner: Broken and shattered windows can be a pain to clean and an even bigger pain to replace. Your…read moreresident experts on window and glass repair at County Glass & Window Co. in Pocahontas, AR, are here to pick up the pieces for you. Since 1985, they've specialized in all forms of window replacement and repairs including residential, commercial, and automotive. Windows have several functions, whether it's privacy, improving energy efficiency, or protecting you from the elements. With all of the benefits windows offer, it's important to rely on glass window installations from experts to maximize those benefits. This company provides services for all things window-related, including window replacement, glass repair, windshield replacement for vehicles, screen enclosures, tabletop installations, and entrance door installation. If it has glass, they'll know how to install, replace, and repair it. Choose an affordable window replacement team when you choose County Glass & Window. Call them today at (870) 892-4921 to get started on replacing your broken or damaged windows, or visit them online for more information.

l good work done and…read moreno surprise in the price it was exactly what he told me up front

From the owner: Specializing in: - Store Fronts…read more- Glass-Auto, Plate, Window, Etc - Building Specialties - Locks & Locksmiths

Colt S. said it right. Horrific experience. Cursed out on the phone for no reason, my elderly…read morefather got yelled at. I never figured out why. Off the rails 100%. I was shocked and then I was angry.

"Not good" doesn't quite cover it. Too upset to go into details at this juncture. Will gather my…read morethoughts when I calm down and give a more comprehensive review at a later date. But honestly what's the point. The majority of this hamlets hapless troglodytic inhabitants haven't the intellect to appreciate a well written review so why bother. So in summation.....avoid this place at all costs!