My experience was excellent here. Went to pickup online order today and was my first visit to this…read morestore. They had perfect arrangements due to COVID situation. A guard outside who makes you stand outside with 6 feet social distancing. They had mark on floor outside directing where to stand. Someone comes out to assist you and I must say associate was immediately there to attend me. Since it was pickup order so i was handed over the package outside itself instead of being taken inside. Associate was prompt and very friendly. Everyone had mask on their mouth. Nice smooth experience on my first even visit to this store.

worse customer service when it comes to Verizon Business. They have outsourced everything and no…read moreone can help . Very frustrating. Won't advise you to go with Verizon Business.

I don't know why I have put up with this company for over 25 years. All they do is raise my bill…read moreand fail to provide service. When there is an outage they just say tough luck we are working on it. No help no updates then when bill time comes "oh we are going to charge you $60 more a month." I get why everyone is just streaming.

David, the owner is a true professional. He has proven to be extremely consistent, knowledgeable,…read moreand delivers what he promises. He took the important step of setting up a VOIP system along with a internet provider for my Arizona business off of my plate. He has multiple connections that respond immediately. His follow up was on point and he makes sure each and every step is taken care of and explained in detail. Refreshing to come across someone who sincerely cares and he deserves all the success that comes his way. Highly recommend!!!

I've been an AZCAPPY customer for many years for domain names. It has been a pleasure to work with…read morethem.

I didn't get service through them because I am not a business. I called to see if they served…read morehomes. BUT he took the time to make recommendations and answer my questions anyway and told me to call again anytime I had questions. I would do business with this company if I owned a business!

Set up new service drive 4 hours to meet them. They were scheduled 8am-11am. I called Heather at…read more10:30 for ETA. She said he was on his way. I called at 12:30 they said they had to reschedule cause there truck broke down. I probably would still be waiting since they never called I had to call. Horrible !!!

After MANY attempts to get our motorhome television systems working, we encountered Eric Granillo…read morewho claimed his techs could fix our issues for a special price available only for a short time. We were not sure at first, but decided to give it a good try. We scheduled a visit and installation of a traveling satellite dish on the roof of the coach, receivers for the newly incoming signal and activation with our choice of Dish Network. The installation team made the process easy and, in a relatively short time, we were watching our desired satellite channels and programs. These guys were able to make things work for us that other " experts" said could not work at all in our coach. MANY THANKS to Eric and the C M Wireless team for solving the unsolvable problems as if the were routine and not problems at all. They know what they are doing!

I spent two days trying to resolve an internet issue and was repeatedly transferred, disconnected,…read moreand met with little meaningful assistance - until I finally spoke with Gladys in Las Vegas. She immediately identified the root of the problem, was professional, courteous, and genuinely solution-oriented. She resolved the issue efficiently and restored my confidence in your customer service. I'm very grateful to have spoken with her. Thank you! Also, if it isn't clear - the 5 star is for Gladys. Not Cox.

The process was made extremely difficult for something that should have been simple. The website…read morewasn't working to update my address, so I was forced to call in. That turned into speaking with 3-4 different agents and spending about 2.5 hours just to complete a basic change. When I finally reached someone helpful, they offered me two years of Cox TV "free of charge" as part of a promotion. I want to be very clear, I did not ask for this. In fact, I told the agent multiple times that I did not want TV, but he insisted I take it after the trouble I had been through. Three weeks later, my bill was over $400. Imagine the frustration of having to call back again, especially when there was no billing data available in the app. Once again, I had to speak to multiple agents, repeat my entire situation several times, and no one seemed able to help. It got to the point where I was in tears from the frustration. Eventually, I reached someone who was actually helpful. She informed me that when you switch locations, autopay is automatically canceled, something Cox never communicated. So part of that $400 bill was a missed payment I didn't even realize hadn't gone through. That should have been clearly communicated upfront. She also discovered that the biggest reason for the inflated bill was the $140/month TV charge, the same "free" TV I was told I'd be receiving. She was shocked and said Cox does not offer free TV promotions, which means the original agent either misled me or was completely misinformed. She removed the TV charges from my current and future bills and confirmed multiple times that I would only be charged $125/month for internet. Unfortunately, it didn't end there. On my next billing cycle, my bill was over $200, and the $140 TV charge was back again. I had to call in again, explain the entire situation again, and request it be removed again. I was also repeatedly asked about returning the cable box, which I had already returned to the Cox store. Overall, this has been an incredibly frustrating and exhausting experience with customer service. The only reason I'm still using Cox is because of the fiber optic internet, which is excellent. Other than that, the experience has been a 0/10. Let's see what my bill looks like next month.

Let's just say that the last three weeks has been "touch and go" with internet service from Phoenix…read moreInternet. Many times with no service at all. Checked the modem every time, and the white lite was on; no connection. several times I did a "reboot" , still with no connection. Many, many times, still interruption after interruption . Service is fairly good when, and if it's working. Then this past friday, I get a charge on my bank account for a $10.00 late fee, even though I have been on autopayment since we got the "service" HHHHMMMMM. I am currently awaiting a return call from them about the late payment. they said we will definitely call me back within no more than 5 minutes........ well that was 50 minutes ago ! great service. They'll probably blame AI, which has become the habitual response nowadays, because NO ONE takes responsibility anymore. GOOD SERVICE ???? HHHHHHHMMMMMM.

The signal goes in and out all day and night. While working from home, I get booted from my online…read moremeetings and in the evening, TV is out dozens of times per night. No one is ever available and the recordings you get if you call are never up to date.

The night was already shaping up to be a cringy experience !…read more So after I have a 2nd brain health tests, failure To appear, is not even in my vocabulary! .

Mojo Broadband delivers me fast, reliable internet with excellent customer service. Their…read moreno-data-cap plan ensures seamless browsing, streaming, and gaming. Their consistency, speed upgrades, and precisely what I needed. Highly recommended!

Thank you for Ricardo for helping me and my friend. He helped us when it was packed in the store…read morewith no effort and made sure everything was working properly before we left the store.

Had a great experience with AZ Direct Satellite. Needed my DIRECTV dished moved about 15 feet…read more Clark put me in touch with a tech, Philip. Philip was able to be at my house and complete the project within 4 hours of the initial contact. That is fast! Thanks Clark and Philip.

I came to visit my dad and help with an annual house cleaning. During said cleaning, I managed to…read moremess up a few cables behind the tv while dusting. Oops. Suddenly, no direct tv, no sound. We tried to reset the system, called the 1-800 number for Direct TV, etc. No help. So, I checked trusty Yelp, of course, and found this nice, local, independent Direct TV provider. They answered promptly and we're able to come by right away since they happened to be working nearby. I knew it was just a user error, some kind of configuration issue, but how wonderful to get the system all functioning properly and so quickly! It sure beat having to call my husband, who got left behind this trip, and have him try for an hour or more to walk us through the issue. The two guys who came were very pleasant as well as prompt; the price was reasonable for a service call. I wouldn't hesitate to call them again in a minute.

Poor customer service, no one greets you, there's a crowd sitting and standing at the door, when…read moreyou ask a question they just say did you sign in on the tablet.. Kabrina is definitely holding the team together. She smiles, acknowledges you, and fixes the situation.

Worst customer service ever. Too bad the store has to get the bad review. Promo plan expired…read more Now want to charge over $30 more per month.