Christina is a hard working perfectionist! She is patient with all animals and does a great job!read more

This place used to be amazing. My dogs LOVED a visit here. Place changed ownership and we won't be…read moreback. When we picked the dogs up, they were drenched. I honestly thought maybe they had been rinsed or washed. It wasn't until we got to the car that I realized they were DRENCHED IN URINE. DRENCHED IN URINE. The smell was so bad we had to go back to our host's home and bathe them. The smallest dog had feces on her head. Based on the way they were drinking water from the hose, I don't think they had access to fresh water. All three were intensely thirsty and starving. It was really bad. Two of the dogs are on special diets. We brought their special food and labeled it. Clearly, they weren't fed the food b/c they had diarrhea. Not to be gross but based on the color it wasn't their special food. It was the kibble she feeds all the dogs. I can't imagine that this place is compliant with state regulations for care of animals. I can't imagine sending animals home hungry, thirsty, and covered in urine and feces is within state guidelines. I feel like I paid to have my animals mistreated. :-(

TLDR: Dirty, disorganized, poor customer service, possibly neglectful…read more I took my 6 month old puppy here for her first doggy daycare experience, as we live in an isolated area and she needs socialization. I explained this both on the phone and at drop-off, also noting that she starts off fearful, then warms quickly to other dogs. I was a little bit worried when I dropped her off, because frankly, the facilities were a mess--stinky, visibly dirty (even in the office), and piled with disorganized clutter. The staff I interacted with seemed to be teenagers with no customer service training. When I picked up my dog at the end of the day and asked how she did with playtime, they told me she seemed fearful and so they just kept her in the kennel all day--no playtime, which was what I told them I was paying for. The pickup was disorganized and my dog came out visibly distressed, shaking, with her tail all chewed up. I asked about it, and they said her tail was probably just wet from spraying down the kennel. Spraying down the kennel? With her inside of it? Or, did they put her alone in a wet concrete room in January? Either way, not okay. She never barks at people (only other dogs), but was incessantly barking at one of the attendants, who repeatedly told her to "just stop it". As I paid (?!) and hurried her out to the car to calm down, they forgot to give me back her food, scoop, and medical paperwork. I remembered the food and went back inside for it. All night she was anxious, pooping and peeing 3x as much as normal, and trying to chew her tail (not something she usually does). She stank like urine, feces, and chemicals. Three days later (this morning), they called to tell me to come get her paperwork. I am angry. I have been unable to find any contact information for a REAL ADULT behind this business that doesn't route me to the untrained, very young person at the front desk. If the owner/manager is reading this, I would like a call, and I would like a refund, and you can expect more of these reviews on other platforms. Take a look at the BBB page and you will find another review reflective of the experience I had. A local business owner who is active in animal rescues implored me to leave this review and pursue the matter further, so here we are. Do not trust this business with your dogs.

This vet care is a place where I feel I can bring my pups to and feel safe. The staff is so caring…read moreand so educated! They always have taken such care of our dogs over the years and care for them like the family members they are. You walk in and they greet you by name and you via tell they love your fur kids!!

I am so upset and disgusted I saved a dog who needs a fully torn acl repaired the rescue dumped her…read moreon me so I went to Rutland veterinary clinic they quoted $5609 that was to cover all costs. so we were doing a fundraiser and ppl wanted to pay directly to the vets office I was told no now I have a donor willing to make an $800 payment now I have one person saying yes another saying no now because my dog has gained a few pounds now surgery is $6200 the woman was rude hung up on me I called back several times no one answered so I kept calling finally some guy answered tried to control me told me I couldn't talk to the woman and he's now saying no payments the woman says yes and my dogs been sitting a year get your stories straight and thx for making my dog suffer so many ppl called and wasn't allowed to put money on my dogs acct. what kind of vets office are you running do really care about the pets????? I don't believe you do and you ppl are so rude and unprofessional I'd rather give another vet my money who cares you should really get all your employees on the same page & story. actually they don't deserve one star but I had to mark it to post review!

New name: 4 Paws Academy. My mom adopted an insane pit bull who is now a well behaved, loving…read moremember of the family. Your methods work. My mom & her dog are both incredibly happy. Thank you!

From the owner: We are a premiere dog training company whose balanced training system is based on fostering and…read morenurturing a working relationship between you and your dog with clear communication, consistency and trust. Whether your dog is a goofy puppy, you want to bring obedience to the next level, or your dog has behavioral challenges, we have programs that will fit your needs. The Upbeat K9 always starts with a free evaluation. This allows us to meet your dog and sit down with you to talk about your goals, concerns or problems. During the evaluation we will custom fit our programs to your individual needs so we can begin the process of teaching your dog to learn and you to teach. We offer a variety of training programs and can also tailor a program specifically to your dog's needs. These include private and group lessons, seminars, bite prevention demonstrations and more!

After poor to disastrous results in two local places, we finally found the place where we can get a…read moreprofessional grooming! Our labradoodle looks natural and wonderful!, we will never go anywhere Else! Sherry in cornwall

I had my (then) one year old Lab trained at Diamond brook years ago. I did not realize when I…read moredropped her off that she would b be subjected to "electronic" force training. She is now 9 and still cowers frantically when she hears beeping (think smoke alarm battery dying, etc.) I am so sorry that I ever put her through that torture. If you are thinking about Diamond Brook for training THINK TWICE, for your dogs sake.