Vermont flannel company sent me the wrong size shirt and requested to have me pay for shipping on…read morereturn and pay for shipping of replacement. Terrible return policy.

First....just wonderful product. My favorite piece being the 91 Flannel Lined Waxed canvas jacket…read morethat I have in 2 colors. I get why it's sold out all the time! The service at this particular store was amazing. I called to see if and when it would be available. It was still sold out but the woman asked for my info to let me know when it would be back in stock. I've had this happen a lot at other brands and no one ever calls but Vermont Flannel (Lynn specifically) did! I was able to order over the phone and have it at my house within a few days. I think it's great that they are keeping up with their customers requests and I'm so happy I ordered it that day as it's sold out again! The jacket is super reasonably priced. Locally made by a great New England business for under $300. I've had the Campbell color for over a year and it's held up great. Awesome quality.

I was going to write a five star until we got to the cash register…read more We came over here to purchase and donate toys for a nonprofit organization that sponsors needy and homeless families who would otherwise not have a Christmas. We went through the toy section and were pleasantly surprised at seeing Leggos on sale with a table on which several unicorn Lego toys were placed next to a 30% off placard. We got several among other toys. Got to the register and the cashier rang one at full price. Upon our challenge, he started "apparently it depends on the unicorn". Take out or leave it. To put items on a table marked 30% off and then ring the item at full price is horrible ethics. Sadly, we have been assiduous Kohls customers, especially during holiday season.

I wanted to shout out a young man named Conlin (?) for extremely good customer service after what…read morewas a very bad experience with another incredibly rude employee (Tracy) at The West Lebanon, NH store. My Customer pick up item was not in the bin when I arrived and we were assisted by this young man who looked through every single bin in the hopes of finding it and when he could not, he refunded the order with a merchandise credit and helped me locate the items that were on that order, even looking "on the dock" for one of the items when my size was not on the racks. This young man was friendly, apologetic and eager to help and made this bad experience better. I did speak to Manager Chris about this employees excellent service, so I do hope he was acknowledged as he deserves it.

Vermont, Weston: Vermont is filled with many Country Stores or General Stores, but this family run…read morelocation is historic in that it opened in 1946 and recognized as the country's first restored rural general store. While the store has expanded and been renovated over time, you can find jars of penny candy or nostalgic beauty items (lip smackers circa 1970/1980s) or other Vermont home wares, foods, clothing, etc. Maple syrup, Vermont cheese, mustards, pickled items, candy, chocolate, cookies etc. A fun stop.

This is a throw back to early days of general stores. Still a family owned business that is a…read moretourist attraction for the area. If you happen to be in the area, it is worth a stop - to be able to say you did. I would not recommend going out of your way - this is not a destination. Most things are priced pretty high. There is a sale corner, if you are looking for a value item. There are a number of unique items. Toys, food (deli), candy, and functional home remedies and tools. Chachkies, knick-knacks, and souvenirs. Staff is friendly, and check out is quaint.

I went to Vermont flannel this past September 2026. I was wearing the first ever flannel I…read morepurchased. I liked it a lot but the cuffs were a little snug, just thought the way it should be. my wife bought me another and the cuffs were perfect. so I bought another. perfect. Anyway when I went into the store the associate asked if I needed assistance on anything and I told her the whole VF story and she took another off the rack and asked me to try it on. Shd explained to me that not all are perfect, but she went in the back room and found one that fit perfectly. she said we will just swap out the one I had on! no receipt needed. that flannel was 10 months old. no problem at all. Vermont flannel stands behind their product 100% I'll be there this October 2026

Dropped in while strolling the Main Street in this charming town. Great inventory - men's and…read morewomen's shirts, PJs, and more. Quality look and feel and prices appeared reasonable to me. Sadly, however, the staff was completely disinterested in being helpful and were at best ambivalent (and never left where they were positioned, nor did they greet me or ask if I needed assistance while I was in the store with my wife for 5-10 minutes (and we were the only customers present, with the exception during our visit). Definite turn off. This nicely appointed shop deserves better ... but I would drop in again as the flannel was very inviting.