Uncle Doug does my taxes every year hands-down best quality service and best taxman on the island…read more Super reasonably priced. He really walks you through everything especially if you're a young new business owner. I cannot speak more amazing things about the service that he provides for me and my Ohana.

unfortunately became to big to serve his prior clients. Really shocked that Doug refused to take…read moremy calls or respond to email/texts. many of my friends use these service per my recommendation and they also confirmed "yes, he REALLY needs a secretary". I felt as a prior client that I deserved a reply at the least. Used to be the best on island... now seems to cherry pick clients.

Lori is condescending, abrasive & demeaning. The questions she asks and the way she asks them made…read moreus feel like we should know everything about doing our taxes. If that were the case, then we wouldn't need help & would file ourselves - and my husband was an accountant for several years!! We overlooked Lori's unprofessional behavior and used her services for 2 years thinking that we might get a different result, but we should have trusted our gut. After working on our taxes for weeks (in August - not busy tax season), we emailed Lori to get a status update. On 8/19, she told us our taxes will be completed in "a few more days". On 8/26, I sent another email gently requesting an update. I got no response for 5 more days. I was honestly worried if she was okay & reached out again on 8/30. She sent us an unprofessional response which I will post with my review. She then sent us a disengagement letter stating that she enjoyed working with us, but had to make a difficult decision to end our services. Avoid L&F Tax & Bookkeeping if you like kindness, good communication and professionalism.

doing this for a friend .... from june 8, 2021 FB post. Lori Feroldi of L&F Tax & Bookkeeping…read moreServices was an inexplainable disappointment to work with. Lori Feroldi made a mistake on our taxes that can put us in big trouble with the IRS. We called multiple times to no avail, so we showed up at her business. Instead of helping us solve a simple fix, she gave us attitude, and when we calmly approached her in person, she shrieked for the police, completely ignored us, locked the door on us, and denied us service. FOR HER MISTAKE. This is after she collected our $800 and had us sign for her services. She even told the cops, who relayed to us, that she BLOCKED OUR NUMBER. Talk about ass backwards and terrible business. She did end up calling the police, but when they got there and talked to us, they were so calm and understanding of us. They said that this is not the first time sheʻs called the police because a customer was dissatisfied with her services. She abuses MPD. Itʻs so lame. - L&F Tax & Bookkeeping Services You could have easily helped us and fixed YOUR mess- up. But instead, you wanted to act stupid and play a stupid game. So, hereʻs your stupid prize. I do not ever make posts like this. My family and I are very easy going people. But this lady is just too much. Sheʻs looney. Please share this post so that others do not have to go through what we went through. Needless to say, we wonʻt be doing business with this klutz ever again.

Kathy had been doing our taxes for years prior to her retirement a few years ago from VIP Tax &…read moreAccounting. Sadly we had to use a national tax service for a few years but we're happy to report she's back as of 2025. Her new venture is out of a home office, still in Kihei. I'm not sure if she's accepting new clients but if she is, I highly recommend her!

Bob is no longer here. I experienced missed appointments, rude behavior and when I asked to have…read moremy documents returned for a different accountant, Kathy refused to mail one document to me without my paying postage. Very inconsistent interactions. Lack of clear communication. Not organized. Not a good experience. I wish Bob the best.

Just had Juliet do my taxes for the third year in a row. After five years of having them done at…read moreKainoa Senior Center, I wanted a more professional approach, and I was not disappointed. This is the most efficient, pleasant and effective service I could imagine. Juliet knows her business, and she gets you your refunds in the least possible time. Highly recommended!

I have been in business for 3+ years and am now in need of some tax help. Talk about a weight…read morelifted off my shoulders. Pierce and Juliet listened to my list of concerns (fears) of making more money. With their help and guidance, I can go about my business and not worry about finances. They have given me a list of "to dos" so I can take control of my expenses and dollars coming in. THANK YOU SMART TAX SOLUTIONS!! From a very happy customer and partner in my success. Let's do this together in 2017!! nico : )

Anyone considering using this company should be aware they cost me an IRS audit after paying three…read moretimes what the service was worth. They offered no support dealing with the audit. Spend your money else where with a company that will have your back down the road.

From the owner: We offer fully customized bookkeeping services as well as business and personal income tax…read morepreparation services, and financial consulting. Call to make your appointment today

Literally the rudest accountant I have ever had the misfortune to use. Angry, irritated,…read moreunprofessional and just plain bitter. Adds stress rather than resolves it. I do not recommend his services unless you enjoy bad behavior. I would not usually give a negative review, I would just ignore it, but he worked hard to earn this.

Contacted Mark for help with multiple tax issues owning property in Hawaii and living in the…read moreMainland. Having been away from the islands for many years, Mark helped me to file back income taxes which I didn't know I had to file, and to help with my tax refund for proceeds withheld. It was a net $25,000 gain after a lot of work on his part. He is so awesome to work with and I strongly recommend him for people not residing in Hawaii to help walk through Hawaii's unique tax laws. He will work with you to make sure you are on task and help guide you through the process. Can't say enough about how great it was to work with him through a grueling process.