We needed mediation from a contentious situation but ended up not needing Tricia's help because we…read moremanaged to figure it out. When I called Tricia 2 weeks later with another potential issue, she was super compassionate, helpful and went above and beyond to help me over the phone. I highly recommend Tricia and she's really good at what she does. Someone in this position has to be both compassionate and business minded to get to a solution. Tricia has both.

Spent a lot of money for a word doc with grammar errors that the court wouldn't adopt. I suggest…read moredoing mediation through the court or someone else who actually cares enough to help you effectively. I feel like I was screwed big time by Tricia. I DO NOT recommend.

Deb and her staff of professionals work tirelessly to make sure they get our taxes completed timely…read moreand efficiently. She offers us important advice to help us save money and plan our tax strategy. I highly recommend this office to take care of your accounting needs.

Kathy had been doing our taxes for years prior to her retirement a few years ago from VIP Tax &…read moreAccounting. Sadly we had to use a national tax service for a few years but we're happy to report she's back as of 2025. Her new venture is out of a home office, still in Kihei. I'm not sure if she's accepting new clients but if she is, I highly recommend her!

Bob is no longer here. I experienced missed appointments, rude behavior and when I asked to have…read moremy documents returned for a different accountant, Kathy refused to mail one document to me without my paying postage. Very inconsistent interactions. Lack of clear communication. Not organized. Not a good experience. I wish Bob the best.

Uncle Doug does my taxes every year hands-down best quality service and best taxman on the island…read more Super reasonably priced. He really walks you through everything especially if you're a young new business owner. I cannot speak more amazing things about the service that he provides for me and my Ohana.

unfortunately became to big to serve his prior clients. Really shocked that Doug refused to take…read moremy calls or respond to email/texts. many of my friends use these service per my recommendation and they also confirmed "yes, he REALLY needs a secretary". I felt as a prior client that I deserved a reply at the least. Used to be the best on island... now seems to cherry pick clients.

Always super helpful for me. I live in Waikuku and easy access on Main street and very friendly…read morestaff.

They are very nice people and charged us a reasonable price to prepare our joint returns. That…read moresaid, we had a problem with a prior year's return in another state and asked them if they could resolve it. They said yes, of course. However, they took months to handle it, charged a high price to amend a state return, and then computed it wrong, causing us to have to pay money to the other state which was, eventually, returned to us by the other state which corrected the CPA's error. When I brought this to their attention they ignored it. We are using another firm now.

I learned this company is in transition from a physical office to personal service in home. I am…read moreglad to know this and will retain information for future reference. I was given name of Kit as reliable and knowledgeable paralegal. They also help with tax returns.

Is she still doing income tax services?ive been calling to make an appointment but shes not calling…read moreme back ..

Literally the rudest accountant I have ever had the misfortune to use. Angry, irritated,…read moreunprofessional and just plain bitter. Adds stress rather than resolves it. I do not recommend his services unless you enjoy bad behavior. I would not usually give a negative review, I would just ignore it, but he worked hard to earn this.

Contacted Mark for help with multiple tax issues owning property in Hawaii and living in the…read moreMainland. Having been away from the islands for many years, Mark helped me to file back income taxes which I didn't know I had to file, and to help with my tax refund for proceeds withheld. It was a net $25,000 gain after a lot of work on his part. He is so awesome to work with and I strongly recommend him for people not residing in Hawaii to help walk through Hawaii's unique tax laws. He will work with you to make sure you are on task and help guide you through the process. Can't say enough about how great it was to work with him through a grueling process.

Luana goes way beyond for her customers. I appreciate her kindness and professionalism. Best…read moreexperience ever dealing with a claim and its unusual circumstances. Thank you so much!

Liza & Luana are the best! I am consistently treated with warmth & respect when doing business with…read morethem. They are infinitely patient with me & my questions, always happy to help.