Our Frigidaire came from Mr. Rods in Nov. 2005 and it stopped making ice June 2023. We looked on…read moreline at the Frigidaire web page for a replacement and found a similar side by side and found one that was the updated version of our fridge. Have visited Mr. Rods last August when the store was under repair and talked to Mr. Jeff about what models of Frigidaire they carry. When our fridge went bad after 17 years I phoned Friday afternoon and asked about a replacement . I told Jeff what model number we wanted and he told me that he would look into when he could get one At almost less than 30 minutes Jeff called and said that they did have one in stock. I purchased it over the phone with Jeff offering a Monday delivery. I was already had a full Monday so we made Tuesday after 1PM the delivery time. On Tuesday the truck arrived on time and the driver knew us from the first time he delivered appliances many years ago. The delivery and setup went smoothly and quickly as the removal also of our old fridge. The next morning I noticed that the fridge side door some resistance when I open it. The door was not self-closing and also had some resistance closing. It also made a loud cracking noise when I closed it. The next morning I phoned Jeff and he told me that he would have someone come that afternoon to check it out, The service call went well and now all is well with our new Frigidaire and we are very happy with the quick ordering, delivery and service from Jeff at Mr. Rods. All of our home appliances from washer & dryers and all our kitchen appliances come from Mr. Rods in Houma, LA. We highly recommend Mr. Rods as their sales and service are good and quick.

i recently bought a new washing machine and have had to have it repaired three times so far. I…read moreasked if they would trade it for one that works properly and was told to call Maytag. I am very disappointed in the lack of concern. What happened to service after the sale?

My service provider was very accurate with text messages and arrival. Mr. Jerome my service person…read morewas very thorough and accurate with my AC problem. He fixed it and it started cooling instantly. I am very pleased with his services and the cost of the problem. It only took him 30 minutes to detect the problem. Monique

Scheduling the service for my refrigerator repair was easy online. You also can get updates on when…read moretechnician will arrive. Donnie did a great job finding the problem with the refrigerator and making sure everything was cleaned up. He explained everything he was doing and why.

There were a couple of glitches since I have a home warranty company and they assigned my problem…read moreto Broussard. There were a couple of communication breakdowns but I feel they were caused by the warranty company. Once the tech came to diagnose the problem, parts were ordered and repair was completed within a few days. Tech was very knowledgeable and efficient.

Quite possibly the most unprofessional and rudest appliance repair service that I have ever had the…read more displeasure of working with. They were referred by the manufacturer, but the consistently screwed up scheduling and only wanted to know if service was covered by a warranty. Sent me invoices for Service dates where they never came to my home and then when confronted about it, they got disrespectful and said that because I did not want to do their job for them with the manufacturer that I was being rude. Could not and would not recommend.

I ordered two large pots for my restaurant prior to opening, upon preparation of my grand opening I…read morewas going to use the pots, only to find one of the lids was defective and did not fit either pot. I called once and the lady said she would get back to me. I never heard back from her. I called yet again a week or so later and another lady said she would call right back, instead I get an email the next day stating that I would have to ship the whole pot and lid back at my cost as well as I would have to pay cost to have a new one sent to me. I will never purchase from these people agin. I feel that I should NOT be penalized for their mistakes and poor quality control. They should check the product before it goes out to the customer.

I visited Richard's a few months ago to purchase a few metal cooking spoons. I ended up renting a…read morechampagne fountain for my friend's bridal shower that was an absolute hit! The staff was extremely helpful and they seemed to truly enjoy their jobs. It was such a great experience, I look forward to returning in the future :)