Matt did some electrical work for us at our previous home and it was fantastic, so we called him again years later when we had a pool heater switch issue and replacement of dock outlet due to Milton. He sent two young men to do the work. They replaced the switch at the pool heater, then replaced the outlet on our dock. (they did a good job). When we paid, we asked if both worked and they assured us they did. I turned the pool heater on then went back and checked it minutes later. The switch tripped and kept tripping, wouldn't come back on. I texted Matt and asked if his young guys knew what they were doing because the switch kept tripping. He said that his guys have five years experience and know all about pool heaters and that it was probably a blown compressor due to Milton and other recent hurricanes. I asked him if they would come back out to check if the compressor was bad. He said next week. Never heard from him again. Whether he was offended by me calling his workers young, IDK, but my husband ended up fixing the switch himself and it works fine. It was just a bad connection. I'm glad the cost wasn't too great or I'd be more angry. Matt made two mistakes. He didn't check their work when questioned and he never returned our calls. read more
