Unfortunately, I'm now at a place where I need to post a negative review, which I HATE doing. We hired Matt to do an addition on our home and at first everything was great and he was very communicative. Then as the process dragged on, communication fell off, and now he's not responding to my emails, texts, or complaint to the Dept of Consumer Protection. Our main issue is with our roof which we had inspected by a neutral 3rd party only to find that it was installed improperly and even the shingle warranty from the manufacturer would be void due to the poor installation. Before we finished paying Matt for the overall work, he and I spent several hours in discussion and Matt agreed that he would come back in the spring and redo our roof correctly. It is now almost September and I haven't heard anything from him since despite repeated emails, complaints, etc. We tried to be extremely understanding of his busy schedule, but since he's now blatantly ignoring our request for him to honor his word and come back and redo the roof, we're forced to resort to more public measures. I sincerely hope that I can come back and amend this review in the near future stating that Matt completed the work he said he would. read more