We stopped by here Saturday morning because we were in the market for a new mattress. We purchased…read morea new bedroom set from Raymour and Fannigan and their beds were just too high. We found the exact mattress here for half the price. The salesman wasn't very pushy and actually talked us out of purchasing a more expensive mattress. We left there feeling like we got a great deal. Delivery is an additional $39.00 but they remove the old mattress. We saved so much we even ordered a new set for our daughter.

Customer for life! After visiting several stores - only to…read morebe hassled, with salesmen not listening to what I was looking for, and instead showing me other options because "I really should upgrade after all, a mattress is an investment". Exhausted and annoyed, we found the Mattress Factory for our last stop of the day. When we walked in, right away Chris came out and greeted us. He listened to what we were looking for, showed the options with all the info about each mattress, and gave us time to wander around to check out the inventory (which was larger than the competitors). When I found the one I loved, the price was much lower than then other stores. Even better! Overall, the experience was great. I would recommend the mattress factory to anyone and will only go there from now on.

I've been reviewing businesses for over 10 years on Yelp. Rarely has there been such a sizable…read morediscrepancy between my low expectations for a business and a result that was ultimately off the charts. That's what happened with us at Bob's. I expected hassles and chicanery and got nothing but great service and merchandise. We had been searching for a dining table for quite some time. After a misfire with Wayfair and no luck at area stores, we decided to stop by this branch of Bob's in Levittown. I knew the sentiment for Bob's wasn't great. Some of the reviews are merciless. But I really liked one of the tables on the showroom floor and the saleswoman, Jessica, was very helpful in outlining all of the options and logistics. She also exuded an air of honesty and integrity and that really sealed the deal for me; I purchased the table on the spot. We got 2 heads ups from Bob's prior to delivery and the team arrived right on time as promised. The table was assembled quickly and the guys cleared out all of the packaging too. The table was as nice as I had remembered in the store, so I was very happy. Overall I was blown away by how seamless the experience was. This is a business that has what, 2 or 2.5 stars on Yelp? And they totally knocked it out of the park. Great job Bob's! I will totally be back again when we need another piece of furniture.

The furniture is made of particle board and horrible service wants us to pay $85 for them to come…read morelook at it but they can't fix it. It's not refundable. This is just a rip off. I bought a lot of furniture here and I'm done buying here.

I had started the warranty process before covid 19 had started to effect the united states so it…read morewas out to a halt for a few months, but as soon as the store manager john had gotten approval of my warranty, he called me immediately. He made finding a new mattress extremely easy for me, seeing as I had moved an hour and a half away. Setting up delivery and getting emailed the receipt was so convenient. My warranty was also for a queen sized mattress but had already purchased a new queen sized mattress while waiting for the results of the warranty but was getting read to transition my 2 year old to a new bed so they allowed me to switch to a twin sized mattress and box spring set which was absolutely amazing. they really seem to care about customer satisfaction. We are beyond happy with our experience with the mattress factory and the store manager John at the langhorne, pa location.

Extremely Disappointing Experience - Safety Concerns…read more I visited The Mattress Factory about a month ago after speaking with Andres Ramos, Executive Vice President/GM, who recommended I visit the Oxford Valley showroom to experience the mattresses in person. At the showroom, Ron Stone assisted us for over an hour. He was very personable and thorough, and I clearly informed him multiple times that I have a high king bed. When delivery arrived, the box springs were so high that my bed was dangerously close to my ceiling fan. The delivery men were excellent -- by far the best part of this experience. They immediately recognized the issue, explained that the box springs were incorrect, and contacted Ron Stone on my behalf. Ron Stone called me later that evening, but his demeanor was completely different from our showroom interaction. He stated that the correct box springs would need to be ordered. I was supposed to receive them two weeks ago. Then Bob, the store manager, called to say they hadn't come in and I'd need to wait another two weeks. This week I was told the items were finally in and they were delivered today -- and they are still incorrect. Because my bed has a center support board, these box springs are not appropriate and could damage the mattress. I've already been at risk for a fall for over a month due to how high the bed was. I'm very tall and also have a bad hip, which made this situation especially unsafe. Additionally, I had requested that the bed downstairs be adjusted because it was also too high. Again, the delivery technician (Pete -- very kind and professional) tried to help, but the legs were broken and could not be adjusted. At this point, I am still waiting for a proper resolution. I have contacted multiple people at the company and currently have a call out to Chris, who I was told is the owner. I came in early, over a month ago, specifically to have everything resolved before my children arrived for the holidays. Today is December 19th, and I am still dealing with unresolved issues . I truly hope I can update this review with a positive resolution. As of now, however, I would not recommend The Mattress Factory to others based on this experience.

My boyfriend and I bought a copper memory foam mattress here back in March and it was worth every…read morepenny!! Not only are the products good quality, the prices are unbeatable. The owner and salesman were soo helpful and personable, it was a 10/10 experience. Highly recommending Boxdrop to anyone I know who is in the market for a new bed!!!! Bonus points for being a family owned and operated business!!

From the owner: Brand new Pillow-Top, Memory Foam and Arctic Cooling Gel mattresses all at 50-70% off big box store…read moreprices! No credit necessary payment plans with no interest available. Twins from $125. Queens from $175. Primarily by Appointment, call (267) 628 6795 to set up one today to come see us. Veteran, family, firefighter, locally owned and operated. Discounts for Fire and EMS, Law Enforcement, Veteran and active duty. Visa, Mastercard, American Express, Discover and Apple Pay accepted

I recently went into the Langhorne, PA Mattress Firm store just to look. I was greeted by an…read moreexcellent salesperson, Benjamin. Benjamin was so accommodating and personable that I bought 4 mattresses at a great price. I highly recommend this mattress store for it's quality, great price and professional sales personnel!

Brian Bonner is one of the best salesmen I've seen…read more I had an urgent requirement for a TWIN XL set and needed it ASAP. He found me the perfect set that I could pick up. He also ensured that I was happy with the mattress first and not just trying to sell me something I didn't need.

Our furniture quest continues... having visited the full service Raymour and Flanigan store in…read moreLawrenceville, NJ we were told very hush hush that their "outlet" stores only deal in inferior quality pieces of dubious origin. Somehow, this bad faith gaslighting between siblings only made me want to visit them more. Wonder of wonders, it's a furniture store. Frankly, I can't tell you if a "Paco Geppetto" or "Geezus of Nazareth" brand couch is better or worse than the inventory carried in their mainline store but to my eyes and especially, my derriere, they felt pretty good. Perhaps the Sultan of Brunei may have some quality issues but seeing as the two of us will never be confused, I can live with a reasonable compromise or two. And frankly, the pieces weren't self-destructing before my eyes like they do at a discount schlock-meister like Bob's. We're still looking but the Raymour and Flanigan Outlet is still in the running, much to the chagrin of the Sultan. Five easy stars.

I Just had a terrific experience with RF Outlet! I shopped entirely online. I knew the style &…read morefeatures I wanted within a specific price range, so when I found a set that matched my requirements, I sent for an upholstery swatch. When the swatch also met my expectations for color & feel, I placed the order online & chose my delivery date. On delivery day, I received an email that allowed me to track it to the minute. The first & only in-person encounter was with the delivery guys. They were outstanding--friendly, polite, & professional. They carefully brought in the pieces, placed them where I requested, & assembled them. Everything ran smoothly & my furniture is perfect! I couldn't be happier with RF & my new living room. Most reviews I read here were frightening. Had I trusted only those, I would probably have looked elsewhere. However, I've had two prior positive experiences with RF over the past 12 years. Also, my sister just purchased her sofa & loveseat at the Langhorne store last year. She, too, had a good experience & loves her new set. Taking all that into consideration, I decided to make this purchase with RF & I'm glad I did. I had a hassle-free experience & received good quality furniture for a reasonable price. Wrote this review because it's important that my outstanding experience be included with all the unfortunate ones. Maybe dissatisfied customers are more likely to write reviews than happy folks like me? Just one more thing--if you know exactly what you want & don't require assistance, I highly recommend the online experience. It worked great for me.

I went in looking for an in expensive bed for a relative…read more What I was shown was high priced stuff for $2-3000. Not quite sure what saleswoman was thinking but I felt pressured into spending more than I wanted. Not a friendly epxerience. Please avoid this place.

Walked in looking for a mattress after. Over an hour of listening to slick lines and stories about…read morethe woman being a former trauma nurse / real estate agent etc. phony laughing. Stories about how wonderful the owner of sleepy was. I knew she was just full of shit Like a used car salesman. And then the classic Mattress sales line, would you like to leave a deposit ? Maybe I can get additional coupons from the rep??? Ha to which , she proceeded to take my info not on a receipt but on a sticky note and proceeded to persist with the bullshit, I will email you a quote. That was three weeks ago. I knew better than to give my info but played The game. a common practice is to call other stores in the area in case customers show up there. Nice to know mattress firms scumbag practices carried over from the sleepy organization are continuing to be engrained in their sales culture like used car salesman. No honor or class. Don't be fooled by this little old lady routine or any of there scumbag antiques.

Randee Fischer was the best . what she promised in delivery she made happen. Very pleased with…read moreprice delivery and Randee.

I have mixed feelings about R&F. The mixed feelings may be in fact due to how I just can't get over…read morehow expensive furniture is in our society. My girlfriend and I stopped in this location when we meant to go to the R&F outlet. We decided may as well take a look around before heading over to the outlet as we had some time. Basically, the cheapest sofa you can buy here is over $500 and if you want to splurge o well than you can definitely splurge as it is no problem at all to double that price for a little nicer of a sofa. All of that being said, I found a chair here I absolutely love. It is $300 for a small office chair but hopefully it holds up over time and good on the back : ) As always people SYOY!!! Update : Chairs were delivered free of charge and to our surprise already put together! Score!!