Still hunting for a new mattress, bright and early I met with the sole employee, Kanitta, in the…read moreMattress Firm showroom. Over forty mattresses of various brand name companies line the floor of this Davie store. Kanitta explained some bedding options including their ten year warranty but I was smitton to the BeautyRest Black California King - it was so soft. The Queen was only on display for $4,000.00, but need to physically see and touch the king before paying out much more than that. During my mattress hunt, I noticed that most showrooms due to the price of sqare feet, do not have kings on the floor or maybe only one or two at most. They do have a "Value Zone" that provides discounted mattresses at the rear of the store. No sale today and the hunt continues.

Paid 4000 dollars for a Black special Mattress, It was shipped to our home in Punta Gorda, We have…read moreslept on it maybe 30 to 40 times, Its sagging on the side, We cannot believe it, Have purchased numerous mattress's over the years, But none this expensive, We will see waht they do about it tomorrow, They warrantied the Bed Frame when the motor quit workin after 10 days , We only go to this home about 5 nights a month . We cannot believe this Mattress is doing this.

I really dislike shopping of any kind and I really did not want to mattress shop, but alas, I had…read moreto. I went to Mattress Firm and the prices were way out of my budget. I considered a bed in a box but I'm picky so want to try it out. I went here and the owner (I'm sorry I don't have his name. That's my bad) was so helpful. I really wanted what I wanted and he showed me a few and I found one I loved. Delivery was made next day (today) and I can't wait to sleep on it. Great transaction and less than half the price of Mattress Firms cheapest mattress.

Looks like this place is out of business. Stopped by today and sign out front belongs to a church.read more

I needed a mattress delivered asap & I started calling around but then I read the five star reviews…read morewritten by my friends, Michelle F and Nola F, so I knew exactly who to call. Thank you ladies for sharing your fantastic experiences; and this is just another reason why I love Yelp so much. I trust my friends opinions & I knew if they had great experiences then chances are extremely high that I would have a positive experience too. I called the store & spoke with both Jose and his manager Caroline. After explaining my situation, both of them rolled up their sleeves and made next day delivery happen. They called the warehouse and had my Saturday delivery moved up to Friday. I called them late afternoon on Thursday and delivery was moved up again to an early morning drop off. The window they originally gave me was 9am-3pm. Imagine my surprise when my phone rang at 7:15am the next morning and the driver said he will be there between 8-9:30am!!! We purchased a Simmons Beautyrest mattress and boxspring set. The price was a little high but when you factor in the free delivery, it all balanced out. We also bought a mattress cover which was fairly priced. They were kind enough to waive the $29 removal fee too. Jose and Caroline are rock stars in my book. I did the transaction over the phone and they made it so easy. I was told delivery went well with no hiccups. The driver also called me to let me know he arrived and I also received an automated text once delivery was made. Something I appreciated was I never had to question the delivery status. The line of communication was open from start to finish; text, emails, phone calls; you name it & they had it covered. Hands down, this was a great experience. Jose and Caroline are true professionals and their level of customer service was top notch. I am blown away by their motivation to expedite everything and incredibly thankful for their help. Sorry, no pictures because I wasn't there. If you are shopping around for a new mattress, definitely give City Matress a try.

I just received my new mattress from City Mattress and am so pleased. The delivery drivers were…read moreright on time. I was given a three-hour window and they got here right at the beginning of the assigned time. They were very pleasant. So was Carolina my sales associate. She was so helpful and provided a lot of honest and useful information. My Mom had a great experience here so I knew I would come here too when I needed a mattress. The showroom is so open and airy. It is not like some of the other mattress places where it is very cluttered. The showroom at City Mattress is very modern. They offer free delivery and if you ask nicely, free removal of your old mattress. I HIGHLY recommend this store. It was a seamless experience and they have a variety of brands and prices for everyone who is looking for a mattress.

I had the good fortune to learn about Mattress Joint, a family-owned long-established business with…read moreexpertise in all things "mattress". The owner Adam already had provided me with very helpful information, such that I was almost certain I knew what I wanted before I arrived. I was greeted by Adam's lovely wife who said Adam would be with me momentarily. Adam and his team then arranged for me to try the several mattresses in which I was interested, before I decided on the Purple Restore Premium. The experience from start to finish was superb -- and I truly felt like a valued customer throughout. This was followed by prompt and perfect delivery the next day -- we couldn't be happier. I'll take the superior expertise and service, coupled with pricing that can't be beat, over the large chains and their fancy showrooms. Not to mention how nice it is to experience the old-fashioned family owned business where the customer comes first. Mattress Joint is now our one-stop destination when we need a new mattress.

Awesome! Price was great. Ordered a Sealy Posturepedic over the phone. Comfortable mattress…read more Arrived when they said. Polite, helpful. Delivered next day. Would use again.

We purchased a mattress around Memorial Day weekend and had an excellent experience from start to…read morefinish. The salesman took the time to have me try different mattresses and asked about my sleep habits--side, back, or stomach--which really helped in choosing the right one. He gave us fantastic deals and even followed up with additional research, securing us an extra discount. Delivery was just as smooth. The team arrived on time, wore foot coverings, carefully removed the old mattress, and brought in the new one without any issues. Overall, a great experience--highly recommend!

On Sunday, we came in looking for a mattress for my move, and we were so glad we stopped by…read more Immediately upon entry, we were greeted by staff and taken care of. Our salesman asked us specific questions about our sleeping patterns to give us options that matched our sleep profiles. After looking at a couple of mattresses, we decided on one and made the purchase. I did not feel pressured or rushed to buy anything, which is a HUGE plus. The salesman took his time to know what we wanted before giving us options. I am so excited about our new mattress, and I highly recommend anyone in the area stop in and check this place out! They also have great financing options available!

Loving my new serta bed! Company is very professional…read more Got a great deal and delivery on the same day! Yonathan and the whole team are amazing. Highly recommended, thank you so much !

SCAM took my deposit and never delivered or answered phone / Email or offer up. Ghosted me after…read moredelivery date .

I bought my second mattress from City Mattress, although at a different location. I still received…read morethe same great service. They have a very good selection of mattresses. They are at all price points. Quite a few are on the pricier side. I was able to find a mattress that was not at the high or low end. I would say it is midway and I am happy with it. I sleep well and am i.pressed with the speed of delivery. The delivery men were respectful of my home and were careful. They also arrived within the promised timeframe. Overall, this was a great experience.

I had an excellent experience at City Mattress in Coral Springs. My friend and I both purchased…read moremattresses, and I also bought an adjustable base. Our salesperson, Doug Spring, was outstanding from start to finish. He was knowledgeable, patient, and really took the time to help us find exactly what we needed without any pressure, and my friend and I both felt we received an excellent deal! The next day I needed to correct the delivery address, and the Store Manager, Kevin Bryant, helped me over the phone. Kevin was very professional, friendly, and quickly took care of everything. Both Doug and Kevin provided exceptional customer service. I highly recommend City Mattress and want to thank Doug and Kevin for making the entire experience so positive.

Another spacious mattress store providing major brands at decent prices (under $3k) compared to the…read morebig commercial stores at a much higher price point. Pillows and sheets are offered too and the best part was $35.00 local delivery of your new mattress including removal of your old mattress. The sole employee was super relaxed and professional.

Whatever you do DO NOT shop at this location. (Davie location University Drive). George is a very…read morerude and nasty man. Trying to resolve a problem is impossible and the owner and George could not care less about you. Once you buy, don't think for a minute that if you have a problem that someone will help with the problem. You are on your own. Again, George is the only employee in the store. Having a problem with the purchase, George offered to have the owner call me. After waiting 5 days, I called George to follow up since I had not received a call from the owner. The response I got from George was "I told him the situation and faxed the information to corporate and whatever he decides is up to him". Before I could say anything more George hung up on me!!! As of this post, I have not heard anything from either the owner, David Crone, or George. Guess I am on my own.The bed itself is horrible. I got a "hard" lumpy bed when I specifically made it a point and made it clear that I do not like hard beds. I was told by George in order to help break in the bed is to walk on the mattress every night for 30 days to break up the gel in the mattress!!! I DON'T THINK SO!! In addition, the mattress height is higher than what a California King mattress height should be which presents another problem. They would not take back the mattress even though I offered to pay for the delivery back to the factory and pay a fee. Chances are if you have a problem, you will get hung up on or get attitude in the store or because they got your money you will not get the decency of a phone call. Maybe that's why nobody is ever in the store. Customers don't like RUDE obnoxious sales people and "owners" who don't give a damn. You have been warned. $2300.00 down the drain.

Very dishonest company and don't stand behind their product . Return mattress after 2 weeks cause…read morepillow top detached and was like a hill on mattress. Second time find that they sell rewrapped mattresses or used product . Inside was a used egg crate cushion . All dirty and it had a pattern that didn't match nothing this matresss. Bought it for my son thinking it was a great deal to find it was from a old used mattress. I called and they said ! You have a receipt. It was 3 months ago . You have it in computer but of course they said we dont keep info . But I forgot they worked a deal if I paid cash instead of card . It's a scam company

The store has great selection of brands and Ricardo provided great customer service. I had to…read moreexchange one of mattresses since it wasn't as firm as I wanted and Ricardo made the process easy. Great products, price and service!