Stopped in because I desperately needed a new pillow. Spencer O helped me, and he was great…read more Found the type of pillow I needed and was able to try a few out so it was so much better than on line. I would definitely recommend shopping here.

Update time. We've owned our Mattress Lot memory foam mattress since 2011, which makes it (gulp) 15…read moreyears old. I wish I remembered the brand and item name, because it's still AMAZING! Comfortable, non-sagging, and just a delight to slide into every night. All these years later, we still smile fondly every time we drive past the Mattress Lot.

I can't say enough good things about PJ's! Great prices, selection and best of all Great customer…read moreservice! Daniel the manager went above and beyond to be helpful! I bought a top of the line queen bed mattress and box spring (for $600!!) It was delivered the next morning, and when the queen box spring wouldn't fit up my steps, I had a new split frame delivered and setup in under an hour! Shop local! It's worth it!

Super helpful staff ... no high pressure tactics... nice selection ... we needed an item quickly…read moreand the manager went above and beyond to get what we needed.

*Will update on mattress after we sleep on it for their recommended 18 day trial period*…read more We had a wonderful experience here! Their salesperson Devin was exceptional and extremely helpful and friendly. We brought in our two kids, and our youngest was antsy from all day shopping..but Devin encouraged them to have some fun while there & even shared stickers! They were very happy & entertained while the adults looked at all the options. Devin explained each mattress type and even showed us their factory in the back where the mattresses are made. Such a cool thing! Who knew mattress shopping could be fun & educational. Devin asked us about our other options we had been looking at, wanting to meet us for our mattress type & budget and wants, and he did just that. We found a great mattress that feels great, and at an amazing price. Even ready for pick up tomorrow! Bonus points for this shopping experience because during the factory tour we learned they make custom mattresses for trailers and I cannot WAIT to come back and have them upgrade the current pile of foam DIY I put together in our camper.

Back again for another mattress. And, once again very, very happy- service, quality, selection,…read moreprice. Not to mention loads of on-site parking.. and we certainly found exactly what we wanted plus the delivery guys are equally good. In the price is disposal of your old mattress and installation of the new one. Added to the package- it's manufactured locally- no tariffs to ponder. Bottom, it's a great deal and it's local!

I entered Mattress World Grand Ave with a set budget and downloaded mattress coupons in hand. At…read morefirst glance, the store had a nice selection of mattress brands at various price points, which was nice. I was anxious and unsure about the whole Mattress World mattress buying process but any trepidation was eased when I spoke with Brendan, a Mattress World All-Star. I gave him my budget information and he excused himself to do some research on his computer...and voilà, he manifested a lovely mattress and adjustable bed frame deal for me (I would have never imagined owning an adjustable bed frame with my itty-bitty budget). Also, I believe that the customer service I received was of superb quality and provided to me regardless of my limited spending budget and this was important. Thank you, Mattress World and Brendan.

We had a really good experience with Ross Hathaway at the Broadway store. He spent plenty of time…read moreshowing us the mattress models in keeping with what we were looking for. We never felt pressured or rushed. The delivery team notified us of their delivery schedule and was right on time. *Just a note...this is a family-owned business and Ross explained that there is typically one person working in the store at any given time. I recommend you allow plenty of time to shop, especially if there are other customers in the store. That being said, we are very happy with our experience and our purchase.

Dennis is always a pleasure to work with. He's taken care of us for years. Just recently, we…read morepurchased a mattress and bed frame from him. When our bed frame arrived damaged, he let us use a temporary one. Even though we ended up getting our bed frame from a different place, he still let us use the temporary one for months, at not charge, till the new bed frame was complete. After sleeping on our mattress for a few nights, we felt it was too stiff. Dennis took it back without a problem, and was very patient with us while we selected a different one. During this time, he even let us use a mattress topper to provide some cushioning till we found a replacement mattress. It's now been several months on our new mattress, and we are very happy with our purchase!

We are sleeping comfortably and soundly on a new certified organic Savvy (Serenity style)…read moremattress. The mattress is a 3-layer, 3 inches thick latex. Each layer has 9 thickness options (soft to firm), that can be split on each side of the bed for each sleeper's preference. The sturdy organic cotton casing has organic wool batting quilted inside. Why buy an organic mattress? Think of it like this. Organic vegetables are healthier because they don't have chemical pesticide residues. Likewise, organic mattresses do not have all the chemicals that run-of-the-mill mattresses are made of, like toxic flame retardants and phthalates. These chemicals out-gas. So why breathe any toxins that may effect your health? Why sleep on a bed of toxic chemicals? I digress! Now to Dennis and Plank and Coil. My wife and I made probably 3 trips in to the store to test drive a store full of organic mattresses. Naturepedic, Organipedic, Savvy rest, Palm Spring, Vispring are some varieties to try. How to test drive a mattress? Lay on several and compare. Dennis is the Driver's Ed mattress instructor with knowledge and patience to help you compare the choices. It is important to lay about 15 minutes on any mattress that your are considering to see how your spine, hips, limbs, neck and booty feel and fit the mattress. Is there sink or sag? Do you float cloud like or roll around like a jelly fish? Any limbs go numb? And relaxing those 15 minutes on the mattress, perhaps, you doze off or snooze a bit. That clinched the deal for me! Plank and Coil - is the way to sleep nirvana on an organic mattress! Also, the delivery team are mattress experts. They help with the set-up and positioning of the new mattress, pads, toppers, core and all accessories and ensure your bed frame has the right support for the mattress. In our case they recommended additional wood slats between the welded steel slats on our Room & Board frame. So there you have it! We spend about 1/3 of the time in the bed. Why not get the best and healthiest rest? I believe that is an organic mattress. We love how we sleep now! My mind is resting knowing "NO TOXINS IN BED WTIH ME!" Plank & Coil selections and expertise, no sales pressure, made the choice for us easy-peazy! All mattresses have warranties and return policies to check out! I recommend check out Plank & Coil!

I can honestly say I have never slept better since we got this mattress a few days ago. In fact…read moreI've never slept better on any mattress during my lifetime. Dave was great. He was knowledgeable and very helpful. We tried the mattresses he had on display and figured out the prefect combination for our needs. The mattress has no odor whatsoever. Its organic. Don't be fooled by the ones You can buy online that claim they are organic and try returning them when you have an issue! It's easy to turn over unlike the memory foam mattresses. There are no body impressions or humps in the middle so far and I don't anticipate any because latex mattresses behave differently than memory foam mattresses . When my husband gets into bed I don't feel it. The cover is a really nice cotton. I don't slide off the edge of the bed. There aren't coils sticking in my back like the Costco hybrid Stearns and Foster mattress. This mattress has the right amount of support, not too hard and not too soft. We tried five mattresses at Costco and they all had issues and were of poor quality. It became a huge hassle buying and returning them. Although this mattress was more expensive, it will last us the rest of our lives and well worth it. You can't put a price on a good nights sleep. Thank you Dave and crew.

Here's a rave review for this company! I have problems with the toxic chemicals in mattresses and…read moreDavid is the first person who explained the process in getting a chemical free, organic mattress. My first night sleeping on it was a dream...I'm highly recommending this store over all the many many mattress stores I visited. Yay!!!!!

It is really amazing the difference a proper mattress can make in one's life…read more My mornings used to go something like this: waking up not because of the dreaded alarm but rather because of the stabbing pain in the middle of my back. I had fleeting thoughts of a voodoo doll somewhere with my name on it... my back was in such a bad state that it hurt just to breathe deeply. My mattress was trying to murder me in my sleep. Even my cat wouldn't sleep on the crappy old thing. At my chiropractor's office, my masseuse told me she had just bought a fantastic new mattress at Parklane for less than $800.00. After my chiropractic and massage appointment, I headed directly to Parklane in the Pearl District. The fellow in the store was low key and I didn't feel any pressure to buy. He left me alone and let me flop around on all the mattresses. I found a couple that I was really interested in but I didn't purchase that day. I ended up coming back a few days later and trying them all again. I'm told the folks there don't work on commission. They just want you to get a mattress that you'll be happy with and found one, I did. Just like Burgerville, they make it to order so it takes about a week for your mattress to be ready. Now, delivery was a bit more frustrating. They have a two hour appointment window and mine was between 10am and 12 noon, which is not during rush hour or anything so I am still wondering why they were an hour late. They even called to tell me they were 10 minutes away and were still 40 minutes late after that call. In addition to being late, they did not have on their paperwork that they were supposed to recycle my old mattress. I had paid $25.00 for the recycling service. Thankfully, they did take the old one away. I did appreciate that the delivery fellas wore shoe covers before coming into my place. It has been almost a week now. I roll out of bed with ease; no more bad back. My cat now sleeps curled at my feet. I spent exactly $712.00 to have a new mattress (sans box spring) delivered to my door and installed upon my Murphy bed frame and my old one recycled. I did spend an hour fuming because they were late delivering it. Overall, I am pleased because now I sleep so comfortably. If you need a mattress, this is a great place to get one. 2014 - Review # 64

Excellent customer service, fantastic warranty, solid reputation and stands behind their product,…read moreexemplary brand We originally purchased our mattress from Parklane Mattress in 2012 and are advocates for buying from our local Oregon economy. The showroom we went to was clean and the sales staff was professional. They provided very informative details and supplied clean pillows to demo the floor model mattresses. We made our selection and felt very happy with our purchase. The mattress was promptly delivered without any hassle or fuss. A few months pass and we begin to notice the mattress loosing its firmness, I am 300 lbs and 6'-6" and am hard on equipment usually and was expecting some usual wear. We waited another few years and really began to have problems with the mattress, pocket springs being stubbornly stiff and no longer providing cushion. Various hot spots feeling unreasonable for sleeping. We went to the Parklane mattress store in the Pearl and poked around looking for something else, we were met with the same consistent excellent customer service and were informed of Parklane Mattress' generous warranty. We were abundantly pleased and promptly contacted Jon and Debbie with their warranty division. We completed some paperwork and sent in some photos. The warranty process was seamless and was beautiful. No hassle, egregious stipulations, or red tape, just simple human to human interaction. Within a few days the delivery personnel came on schedule, removed the previous defect mattress and replaced it with a beautiful new mattress. We are thrilled with our new mattress and are sold for life with this brand! Sleeping on their product everyday is a dream and knowing that this brand actually stands behind their product makes us feel reassured. This company reaches above and beyond the call of duty. Very reliable and consistently exceeds expectations!

It was all the way back in sunny, warm, some might even say hot, I wouldn't, and suddenly I felt…read morethe mood was finally right to buy a new futon mattress and new cover. I had been thinking this over for over 6 months. And mind you I had a mattress with this sneaky spring that had freed itself and somehow, someway, always manages to poke a hole in the rear of my yoga pants until I lay a towel underneath. Up next on my journals of Turkish bathhouse delights: So where were we? Buying a futon. I walked in going from no clue whatsoever and after about 5 minutes of sitting unassailed, to making up my mind. I even had my futon cover picked out. It's this gorgeous true red with a subtle pattern. I just finally got around to getting it delivered by friends a couple weeks ago. It's beautiful and comfortable. 2023 - Review #13

This place is awesome! I stopped by to look into different mattress/futon options for my new studio…read moreapartment today, thinking they were open later I wound up face to face with them right as they were closing up. Immediately embarrassed me and my friend apologized and turned to leave but they opened the door quickly and urged us to come in and check it out! They took time to show me different options, explaining each considering my needs and budget. I really appreciated their kindness and time! I would urge anyone with any curiosity about handmade mattresses, handmade bed frames, futons or lovely local businesses to check it out! Thanks so much Cotton Cloud!

We bought a very expensive "leather" recliner here only to find that after just weeks of use, the…read moreseat started to tear. That means it's not full leather - it's bonded which is very cheap to make. It looks good but does not hold up to daily use. For the price we paid, the chair should have been all top grain, high quality leather. That's what we were sold but did not receive.

My first time at this place, I couldn't find it. I called…read morewhile I was on my way, and it went to voicemail, so I hung up. Then, I got to the parking lot, and still couldn't find it, so I called again. Same thing, it went to voicemail. Within 30 seconds, the store called back, saying "I see that you called twice, can I help you?" "Yeah, I can't find you." Erin stayed on the phone, and guided me to the store, using landmarks in this huge parking lot. Okay, so I finally get tom the store, and wanted to see the Shiitake X-Chair. Erin it to showed me. It was definitely a mushroom color, but the manufacturer insisted that it was a dark green. Erin started a chat with the manufacturer and sent them a photo. So many people rely on the photos on websites, but what if it's the wrong photo? I asked Erin if she could order a new one from the manufacturer to see what color shows up. "Sure thing!" I would say this is great customer service.

This store is amazing because of Cheryl !!! She takes such…read moregood care of you that you feel like family. Cheryl will get you the best discount allowed and answer all of your questions. I am so happy I found her and her store!!! If I could give her 10 stars I would!!! Do yourself a favor and go see Cheryl for all of your mattress and furniture needs you will not regret it Thank you Cheryl I can't wait for my new Tempurpedic mattress and adjustable base.

went sofa and loveseat shopping today. Trying to decide between new and used. Went to another…read morefurniture store nearby and decided to check this out even though it said mattresses... they had good reviews, so we stopped in. Sales people drive me up the wall and I've walked out of many a store as a result. Cheryl, the store manager has been there for 25 years and she was more like shopping with my neighbor . She offered to make a deal and beat out the other store for what we were looking for. Jesse was also very down to earth and helpful. It was quick and painless and I didnt leave feeling greasy and ripped off. I cant wait for it to be delivered in 3 days! Other stores quoted 2 months to get sofas!