I've purchased at Yamada to support small business, especially during Covid. The quality is not…read moregreat - my sofa bed broke within 4 years. But I still went back today, again, to support small business. Wow, It was unbelievable how completely uninterested in helping me the salesman was. I don't know his name - he was taller, older, with a gold chain on his neck. Every question I asked was met with flat "I don't know" or "maybe in the next shipment". He was unhelpful, clearly did not care if I found what I was looking for or not. There are other local businesses that need support. Yamada definitely has had enough of mine.

I have many work projects and clients who live in Hilo and I will always send them to YAMADA…read moreFURNITURE. Mainly to support a local small business, and because I know they will receive the kind of attention and care they deserve and that matches what I have given them before sending them there. I want nothing but the best for my clients no matter where they reside, but in small rural towns it can be a challenge to find upscale materials, service and standards, so Yamada Furniture has truly come through for me and my Hawaii clients while remaining humble, comfortable and wholesome. -Great selection of furniture, with some higher end pieces that other places in town won't deal with. -Even the cheaper items are well made. -I bought a table and sofa for myself once and love them to this day! -FAMILY OWNED & OPERATED!

About me: I just moved back to Hilo after 10 years, of course I need new furniture in my my…read moreapartment. I have been looking at what's online (cause that's how we show now days), but furniture is so hard to purchase online, especially in Hawaii because shipping and returns are a nightmare for large/heavy products. I was close to taking a gamble on some couches or recliners, but I was very hesitant. I passed by BedMart on my way to work a few times and saw they had a "furniture sale" banner hung up recently. I decided to call my girlfriend and take a stroll through as she too is looking for new furniture to fill her new apartment. Our experience: We went in at around 6:15pm on a Monday evening, not expecting much cause we've gone to other furniture stores when we were back on O'ahu. Nothing negative to say about other stores, but prices are very high, not to mention I have a Toyota Corolla. Not much will fit in my car so delivery costs were another added expense. BUT, as soon as we get into BedMart here in Hilo, it was a surprise to get a very different experience that we have been used to. CHRIS, welcomed us with nothing but positive vibes and great stories to share about his experience with both the beds and other furniture in the store. He was very straight forward about each item we were interested in and he wasn't trying to necessarily "make a sale," he was just talking stories with us about the different items we looked at and tested out. I love this approach as I didn't feel pressured or rushed to try anything or buy anything. He was a great resource of information and very friendly to talk to about our furniture needs and questions. Needless to say, after lots of furniture sampling and friendly chat, my girlfriend found a recliner she absolutely loved and I found a couch I couldn't leave the store without. There are so many things CHRIS/BedMart does to make purchasing large pieces of furniture, SO EASY! I won't spoil it for you! If you are looking for a piece of furniture, new bed, home decor, etc. I PROMISE YOU WON'T BE DISAPPOINTED, go see CHRIS at BedMart in Hilo. I walked in with low expectations, I walked out with a great couch and only positive, low pressure experience dealing with CHRIS. I can't tell you how your experience may be exactly, but I hope you give these guys a try and check them out to see if you can find what you need like we did. MAHALO CHRIS for all your help. I will definitely come back in the future and recommend BedMart to family and friends who may need furniture too!

We purchased a bedroom set from Prixie and she was wonderful. ( I left review for her)…read more Today my review is on the delivery drivers, Nado and Isaiah. These gentlemen were so courteous and professional. They set everything up and left the area nice and clean. They were Huge Help and can't thank them enough. I appreciate you guys and Prixie so much. Mahalo Nui

Great service, huge selection of ukulele's, guitars and accessories, picks, tuners gig bags. Sales…read moreand great service. I had several of my Kamaka ukuleles repaired and the job they did was awesome. Totally restored! 5 Stars!!

When I moved to Hilo from the mainland I immediately needed a sofa and loveseat, and got a very…read morenice and reasonably priced set here, after looking at other stores. A year later I needed to replace a bed that had not fared well in my move, and again found the best deal here, after looking at literally every place that sells beds in the vicinity of Hilo. This is a homegrown, mom-and-pop operation run by folks who are really sweet and helpful. Next time I need furniture, this will definitely be the first place I look. They also carry musical instruments, but I'm not qualified to comment on those.

I read another review of Big Island Beds and was thrilled to find out that there was a craftsman in…read moreHilo of the caliber described by the other reviewer. As of a few hours ago, I have taken delivery of a bed that was custom-made as a result of thorough collaboration with owner/craftsman Vince Wilson, and I could not be more pleased. I asked for a platform bed in which the mattress platform was 25" above floor level, with drawers beneath that extended the entire width of the bed (which supports a Twin XL mattress). That represents around 45 cubic feet of storage space, a massive amount and so important in island living situations where there is often much less square footage than I, at least, have ever had in other places I've lived on the mainland. (Not a complaint! I would pay almost any price to live in my favorite place on the planet!) Due to the unusual nature of the request, it took some time to get it done, but it was done right. I fully expect that this oh-so-worth-it investment will be one I will enjoy for many years to come. Cannot recommend Big Island Beds highly enough.

From the owner: Platform bed frames, hawaiian hardwoods, solid wood furnitureread more

This was my first time ever finding this quaint little fabric shop and I'm so thrilled that I did!!…read moreShe has a number of different Japanese and Asian printed fabrics that were from Japan as well as some beautiful handmade garments within a futon shop! The lady was very cute and Personable as I bought the fabric from her, I saw all her sewing equipment towards the back. It turns out she had actually been to San Jose's Japantown before the Japanese store, Nichi Bei Bussan! I was very surprised at her wide selection of Japanese and Asian fabrics and they weren't too expensive either. They were anywhere from $14 a yard to $18 a yard! She did get them directly from Japan and I'm pretty sure she had a similar vendor as Nichi Bei Bussan, quite literally quadrupled in sections!! I also liked how everything was organized. She had a section for fabrics with dragons, children's prints, flowers/floral prints, traditional Japanese dots, and then another section with different thicker fabrics. I was in a bit of a rush so I didn't get to check out everything, as my teenage son was waiting out in the air condition. Lol. Nevertheless, I was able to get some very authentic Japanese fabrics and I can't wait to make something with them! She also told me that she's starting a new website besides her futon store she's going to have another website coming up and I took a picture of her page in my pictures Below. I'm really happy. I found a fabric shop in downtown Hilo just on the outskirts of the farmers market but completely walking distance!!

Everytime I'm in Hilo, I stop at Dragon Mama. When I'm in Hilo it's usually for work, so the peace,…read morecalm, and nice scent in the shop is a welcome break from running around. The last time I was there, just before the first COVID-19 shutdown, I sat down on a bench with a futon mattress. The bench was beautiful and the mattress was so comfortable. I really wanted to lie down but knew if I did I'd miss my flight. It's a great place for larger or smaller gifts for others - or for yourself. But the big test came recently. I really, really need to get rid of my 18 year old innerspring mattress. It was now too hard for me and worn out and I'd wake up with terrible shoulder, back, and hip pain. My knees are already trashed and the old mattress made things worse. I called and ordered a 4" New Zealand wool futon mattress. (Three inches of filling is standard, but you can add more.) Including shipping to Honolulu, the price was certainly in line with what a standard mattress would have cost. There was a bit of a backlog because demand was high. The mattress was really well-protected and arrived without a blemish. I'd kept my old box spring and put the futon mattress on it. I put on a mattress protector before putting on the sheets. It's really difficult to find sheets that are small enough for a 4" mattress, but I made it work. The first night I didn't sleep well only because I was so freaked out that after buying the new mattress I wouldn't sleep any better. Fortunately I was wrong. By the second night my sleep was much better. I woke with almost no pain in my shoulders or back. Less pain in my knees and right hip. (My knees hurt because of severe arthritis and my right hip hurts indirectly because of the arthritis.) I'm so glad I was able to get this futon mattress from Dragon Mama.

Friendly and professional service and Courtney at slumber world totally went beyond the call to…read morehelp me achieve what i wanted and needed. Much Mahalo`s vicki H

Thanks so much for sharing your expertise on the ins and outs of buying a bed. It wasn't about…read moregetting the right deal from the right business but the quality of your customer service. You are definitely an asset to your company. So for all of you looking to purchase a bed in a TQM environment; go see JanelleMahalo

Walked in specifically looking for a recliner. It has to be on the smaller side, manual and not a…read morerocking chair. Elijah approached us and immediately showed us two chairs. My mother in law sat in both of them and liked the second one. We put it on hold to make to check other furniture stores. We went to a store down the street and they were closed even tho it said they were open, the next one didn't have a smaller chair. We went back the next day to purchase the chair. The ladies at the front assisted us and it was the most easiest and fastest furniture purchase we made. The price was also very good! I am so happy that my MIL will be comfortable in her new chair!

A nice place to buy good quality furnitures. Good Customer Service and very knowledgeable. A…read moresalesperson name Jaden help us choose the bed we needed to buy. He is very attentive, very nice fellow who gives his all to assist you with a pretty smile. Another salesperson name Gerence "Geri"also work with Jaden together to make it easier for our purchase. She made our day assisting us in everything what we needed and help us save money for suggesting some sales which is so great. Really appreciate this two for their hard work... thank you both for all the help. Wes/Ella

There are only so many places you can shop on The Big Island…read more Sometimes you have to take one for the team and bow down to The Evil Empire from Bentonville. What works here: At least during our visits, the store was well stocked. This actually shocked me because holy shit, it makes no difference whether you are here on a weekday/weekend/noon/15 minutes before closing, they are always, always, always packed. Bizarre mix of a store that is not an old school 80's style Walmart but it's also not a Supercenter either as the store does not have enough square footage. With that said, there is certainly a little of this and a little of that in here. Pharmacy? Sure New cell phone plus a service provider for it? Yep Garden Center? Of course McD's for a greasing? Naturally Eye Exam? Why not Booze? Duh There is also the usual mix of clothing, office crap, basic sporting gear, an aisle of "local" favorites and while not a full grocery store/experience - there is more here than what you would think. What doesn't work here: Checking out can be tough due to said crazy busyness. Also note that they don't do shopping bags here in the traditional sense so BYO on that one. The parking lot situation is an insurance claim adjuster's wet dream. People walking from all sides & directions like mindless zombies. Cars coming from multiple entrance/exit points. Other strip mall stores like Gamestop/Domino's/Ross also use the same parking lot. It's a lot. You find religion before each backup attempt. Open daily from 6am-11pm and if this doesn't cut it for you, there is a Safeway and a Target around the corner.

Clean and convenient Walmart store along the road to Volcanoes National Park - just what we needed…read morefor ponchos for our trip in the rainforest today! Folks were friendly and helpful and we had a quick in/out trip to get what we needed!

WHY DO I ALWAYS GET THE BAD GUYS? simple bought it- doesnt work right -they say they will fix- no…read morecall back- no show AND never answer their phone! HOW CAN OTHERS say they are anything good? The lucky ones with a proper repair BUT wait if it brakes with in the 30 days...... stall till after 30 days than lets go to small claims ===HEY GUYS THERE AT YOUR SHOP ANSWER YOUR PHONE

My dryer belt wen broke. Evan was so helpful on the phone. I took sample he matched it perfectly…read more Only $25.00. Of course amazon cheaper but gotta wait two week with prime speedy shipping which cost 6.95 extra. So I rather support my local friend.