Went to this furniture store after a friend said she had a good experience. From the moment we…read morewalked in, we were ignored. The young lady with a short bob didn't even acknowledge us. We walked around for 10 minutes, came back to the desk, rang the bell--no one came. A few minutes later, another young lady with long hair came out, saw us, and ran straight back inside. This was beyond disrespectful and unprofessional. Honestly, it felt cold and exclusionary, like we didn't belong there at all. I hate to even bring up the word, but this kind of behavior felt rooted in bias. Interesting. That's just me. Do yourself a favor--don't waste your time or money here. They need to do better.

I was disgusted by the staff. Totally ignored after asking a question. Selection is not very high…read moreend and the quality low vs other places. Take a pass and go to ORiellys in town.

We had visited several furniture stores and were actually on our way back to another store to…read morepurchase a sofa we liked. At the last minute, we decided to give Luxilon Furniture a try--and we're so glad we did! Charlie, the owner, was kind, knowledgeable, and helpful without being pushy. He listened to what we were looking for, answered all our questions, and offered us very fair prices on our sofa, a small table, a lamp, and delivery. The delivery team was also professional and careful, making the entire experience easy from start to finish. We absolutely love our new furniture and couldn't be happier with our decision. Great selection, fair prices, and exceptional personal service! We highly recommend Luxilon Furniture and Charlie!

Charlie is who I go to if I need to find value…read more I thought I wanted an RH style home, but didn't think the quality was that good for the steep price tag. After getting personally tailored suggestions from Charlie...who knows the furniture landscape better than anyone, he helped me find a lot of furniture that elevated my home to a new level.

I live in the city so going to Arlington Heights is a pain, but after looking at 2. or 3 places…read morenear me I played a hunch and. went to Barstools Inc., well worth the trip, if you need bar or counter stools, make the trip. Ryan the owner is helpful with a good. sense of humor. For value and selection this place can't be beat !

After hitting Ashley and LaZBoy and understanding their pricing and styles, I appreciate the…read moreimportant market niche Barstools serves. It's where to go if you need chairs, barstools, and dinette tables. They offer a handful of manufacturers and everything is available custom. I have very specific dinension requirements and they have it. The help is super professional and there's no pressure. They value education and empowerment. Really recommend visiting.

We had a great experience at this store! We went there on the recommendation from Puffy mattresses'…read moresite. Mike, the owner, is very knowledgeable about beds, mattresses, frames, and bases. We were able to try several beds and ended up with the Puffy we came in for, plus Mike's recommended movable base. Both were delivered for a good price by 2 men; the base and bed were set up and the old mattresses was removed. Highly recommend Mike if you are looking for a new mattress or bed! Dog approved!

Purchased our Puffy Mattress from 3515 Grand Ave, Gurnee Il. 60031. Got a great deal on the…read moremattress and adjustable frame. The Puffy is comfortable and it seems we are sleeping better than before. I recommend this company.

Great personal service and furniture. Good vale. Love visiting the showroom. Timely deliveryread more

Have never had such a pleasant experience of buying furniture !…read moreWe just purchased a new townhouse and needed a reliable store where we could furnish our new house. The owners patiently dedicated as much time as we needed to make our choices (and we are very picky customers). The store has a variety of European brands that couldn't be found in the most popular chains. Eventually everything was delivered on time and professionally assembled. Thank you, guys, for the excellent service!

Nothing but great things to say about Furniture Avenue!…read more I bought my very first couch here recently. I did some online browsing before coming into the store to see what they have; they have a plethora of options at such affordable prices. They didn't have as much in store as they did online but you're able to place your order online at the store. There's also a large downstairs with additional furniture like beds, couches, coffee tables, etc. We found easy parking right in front of the store, as well. We were helped by Daisy who was very personable and helpful. After finding a couch, we sat down together and she went through the pricing with taxes and delivery. Everything was very upfront and she made the process quick and seamless. Our bed was delivered to our second floor apartment (they called me prior to arrange a time) literally two days later! The 2 gentlemen were nice and made carrying a couch look very easy! We've been obsessed with our new couch ever since. If you want quality furniture for a good price, I definitely recommend Furniture Avenue!

update: it has now been a WHOLE extra week on top of the TWO MONTHS that I've already waited and im…read morestill waiting for my couch that had now be taken back because it was too big to fit (something they were supposed to have told me about.) not to mention them blaming covid-19 for this whole delay when I've gone to other furniture stores and received my furniture promptly. these people are liars and con artists. I will NEVER SPEND MY MONEY HERE again. sidenote: they have NO CONCERN about getting my furniture to me, they just keep pretending like they do. horrible service.

Discount Mattress' Skokie store lives up to its name and provides great customer service. Today we…read morepurchased a good quality twin mattress for a spare bedroom. Sales associate Kevin was extremely knowledgeable, personable and professional. There was ample selection of mattresses in stock, we made our selection, got a great price and extremely helpful service. Kevin loaded the mattress into our car and we were off very quickly. It was nice doing business with Discount Mattress in Skokie.

Everything great. Replaced our $1500 mattress for one from Discount Mattress for half the price…read more Took a little getting used to the foam but our backs have thanked us for the change. As far as the store - customer service is outstanding. Store purchase was without pressure and easy. When we realized that the box springs wouldn't go around a bend in the house they delivered split box springs without charging extra for the change or additional delivery.

We ordered and paid for a custom fireplace screen in mid December and they said it would be…read moredelivered in early February. We had other home projects going on so this wasn't front of mind. Now that it's the second week of March, my wife called them on Sunday and she was told that someone would call us on Monday. No call. She called again yesterday and was finally told that the screen "got lost in shipment from the manufacturer". IF that is true, why was there no follow up on the order with the manufacturer? They said they could have one made and shipped in 2 weeks. Interesting. We declined because they should have known that the order was 4 weeks late. They have been in business for a very long time so someone dropped the ball and the customer who paid in full 8 weeks ago, shouldn't be chasing down their order. Disappointing R&P C

I came here initally to browse fireplace frames and ended up browsing other items as well. I…read morepurchased a couple different products (fireplace frame/cover and dining patio set) here. The store has a wide variety of options to select from for fireplace products and patio sets. They also sell and install other outdoor products (ie. grills, mailboxes etc). It's nice that the store is also open on Sundays. Customer service: The staff here are knowledgeable and helpful without sales pressure which is appreciated. The purchased products are typically delivered very quickly if in stock and they try to order and deliver asap if not in stock. I haven't had any issues with returns if I was not satisfied with the product. I've worked with both Shane and Mike. *We did end up having to exchange a chair as it had a scratch and I wanted some touch up on the table because I saw marks on the table initially. I didn't appreciate the comment "you are being too picky" made by the delivery man. It is just not a comment you'd make to someone that is purchasing pricey furniture. I'm paying more than normal for the furniture so yea there's a reason I'll want the furniture to be in good shape. Costs: The costs may be on the more pricey end but they carry good quality products. The purchases were made within the past 2 years so I'll provide an update if anything changes. I'd recommend this place if you are looking for quality fireplace products or outdoors items in general. I'm sure I'll be back for more. :)