I encourage anyone needing a Mattress to come out to the Mattress Outlet in Wilson, NC. They have…read moresome really great deals going on. We bought from them several years ago and it's still holding up, we just upsized to a bigger bed.

We had a great experience here today! My husband did a lot of research and found this store with…read moregreat reviews! DJ was super helpful and nice to work with and helped us find exactly what we wanted at the best price! There was no sales pressure or pitch! DJ was honest and helpful and guided us to the best mattress to fit our needs! We highly recommend!

Very satisfied with my experience. Zach and especially Lee were very patient and knowledgeable.read more

Jessica helped me she was really nice and understanding. I couldn't thank her more enough!! Made my…read moreprocess soo easy!

Went last week looking for a sofa/chair or sectional. The manager was very helpful and handed us…read moreoff to Michael Greer when we came back to make a purchase. They honored a price from a sale that ended a week earlier (that we did not know about) and got delivery scheduled (at a reduced price) in 4 days. The delivery crew was very professional and we are very satisfied

Dwight and I decided to use part of my tax refund to buy a sectional couch and a new recliner. We…read morevisited all three furniture stores in Wilson, and surprisingly, there wasn't a single other customer in any of them. Farmer's Furniture: We met a very nice gentleman there -- excellent service, courteous, and helpful. Loved him. Lakeside Home Furniture: Nice selection, though I found their prices a little on the high side. Ashley HomeStore: Unfortunately, this is where the experience went downhill. I worked with a salesperson named Allan Coyle, who ultimately lost what would have been a $3,000 sale. He was the most arrogant and disagreeable salesperson I've ever encountered -- completely uninterested in making a sale or helping a customer. Another employee, who sat nearby the entire time, listened to the whole conversation where Mr. Coyle essentially talked me out of making a purchase, yet said nothing. Honestly, if anyone is looking for a stress-free job where you just scroll on your phone and turn customers away, furniture sales might be the place to be. Mr. Coyle only told me what he couldn't do -- never once did he offer what he could do. For example: On a $3,000 purchase, he said delivery would cost $200. I offered to pick it up myself and was told that's not allowed. When he asked about payment, I said either cash or my own financing. He didn't like that at all. When I told him which financing company I use (with whom I've had three loans over three years -- all paid off same-as-cash within 90 days), he was dismissive and said I couldn't secure financing on my own. That was false -- I've used the same company previously for a $1,300 computer from Best Buy with no issue. When I asked about delivery timelines, he said it would take a couple of weeks. The sectional I wanted was actually in stock at the back of the store (in the outlet section), and when I asked about purchasing the floor model, he gave me an evasive answer. I thanked him for his time, took his card, and told him I'd think about it. Once outside, I told Dwight, "I really liked that sectional -- but there's no way I'd buy anything from here now." All three stores were completely empty -- not a single customer in sight. I plan to send a copy of this interaction to corporate, because it's really disappointing how drastically customer service seems to have declined.

If I could give it 0 stars I would. First of all let me explain Im in a motorized wheelchair and on…read moreDialysis, I went today Oct 28 2020 to pick up my 3end tables. The black Lady manager said the truck was stuck, So I went outside and wheeled around to the back and I asked was the truck stuck, They said NO. I went back in and asked for my items and the black lady manager said that they just got it unstuck and had to unload it first, this is totallly bad buisness. After all the whoopla and calling customer service, asking for supervisors and such. I never received my items and worst of all i must go back to store to cancel the order even though its not my fault. I asked if they could deliver it and they said for 99.99 a piece they could. BUYER BEWARE, DO NOT SHOP HERE

This is the best-priced store to get your furniture. They have fairly low prices, for above-average…read morequality. Yes the proces may seem to good to be true However, the furniture they have are basically what you would see on clearance. It is banged up and in somewhat bad quality. They are willing to bargain with you though.

this store is a rip off. i purchased 3500 dollars in furniture all with their "insurance plan…read morethrough montage" furniture liquidators refuses to stand behind the furniture they sold me and montage agreed the furniture should be replaced but since they will not ship it they said tough luck. i have been in contact with mary the "manager" who refuses to return my phone calls, the sales associate there, don hung up on me when i asked him who owns that location. he first said he didnt know and i questioned him about how he could work somewhere and not know for whom he was working for. do not waste your money here, go to a big box store where at least if you get ripped off their is someone who will listen (the stockholders). avoid furniture liquidators in wilson, north carolina on ward rd. they will sell you overly priced furniture and then ignore you when it literally falls apart.