Calling all Plainfielders, J-Town peeps, Napervillians and every surrounding town! If you're in the…read moremarket for new furniture, maybe a new home, or a refresh on your older furniture, give HOMETOWN FURNITURE a try. They're located off Route 30 in Plainfield. A small business owner, helping out his home town with great values! Hometown is stocked with wall decor, kitchen tables, sectionals, loveseat, dressers, wall decor and more! Don't judge it by the outside, go inside. Russ met us from afar and allowed us to browse the store, without being hounded by any sales pitches and no upselling. As I walked through the store, they have a kids area in the back-with cartoons playing-bring the famiy in and pick out your new family room furniture and so much more. Made our way all around the store and saw the company had genrously placed out complimentary snacks! Lazy Boy recliners from $199, I kid you not! I ended up buying two Lazy Boy recliners at $299 a piece. Go in and check it out for youreslves. Did I mention you can order from HOMETOWN FURNITURE online?? And you can customize your apolstry! Five stars all the way! Thank you for the wonderful customer service. Will be back in for more furniture.

Katie from hometown furniture was rude. She did all she could to stay in her seat behind the desk…read moreand not come help my family. The 3rd time asking, she finally came and answered some questions. Then got an attitude with my husband when he asked if they negotiate price. made rude remarks about my kids. Classles, Poor customer service. Maybe something in her life makes her deflect her misery onto others. Either way, it's unfortunate to have had such a poor experience. We drove out there on our day off specifically to visit this store. We 100% were ready to purchase a sectional we found, until she snapped at my husband when he tried to negotiate 100 off. A simple no, that is our price, with a smile... Would have been appropriate.

I have called Jason a few times with a customer service issue (a paint issue on a bedpost I…read morepurchased there this year). He was going to send someone out, but that never happened. He's a really nice guy, but his follow-through lacks. Overall, I had a decent experience with John's...but sadly it'll be my last.

We've been buying from John's Furniture for years! Family owned and you can tell they take…read moretremendous pride in the quality of their products and business. Their friendly faces always welcome us in, they're so helpful yet don't hound you or follow you around the store, they stand behind their products, and they were willing to help us with whatever we needed to ensure we were happy customers. Even when we moved to the suburbs, we still preferred to take the drive to John's furniture because of our past experiences and the quality of products we've purchased from them. I honestly wouldn't go anywhere else to purchase furniture.

AMAZING furniture and service. All the staff was super friendly, including the delivery staff…read more They had everything (bedroom set) set up in no time. This furniture is so elegant/classy looking and I'm so happy with it!

Great services. Got a good sectional for my moms place. Also a gift. Recommend this place for real.read more

The furniture selection and prices are good. The sales service was excellent. However, I paid for…read moremy furniture in full and scheduled a delivery date and time (first delivery of the day). I've waited all day and the furniture wasn't delivered. I called the store mid-afternoon and was told it would still be delivered today but there was a mix up in the times. It's now almost 8pm and I doubt it's going to be delivered tonight. According to the website, the store is still open. I tried calling the store and even going there and the store is closed. I also tried sending an email through the website and the email function isn't working. I'm frustrated that I paid for merchandise I don't have and I have no way of contacting anyone to find out what is going on.

John and his staff are amazing. The furniture prices are very reasonable, as well as the delivery…read morecost. This business takes pride in customer satisfactory, so I will continue to be a loyal customer.

Ibrahim was the most pleasant sales person I have ever dealt with when buying furniture. He took…read morehis time with us and knew his stuff. He was able to give us any information we asked for and gave us plenty of options. When buying a kitchen table, he was able to show us plenty of options. Love what we bought and very reasonably priced. Was able to take home the same day and not have to wait months for it.

Awesome prices and real quality furniture. I bought an entire bedroom set and memory foam mattress…read morewith box spring. Its been the best a sleep of my life. Ask for Abraham he took great care of me.

This place is a hidden gem! I bought an England sofa for a very reasonable price. The quality is…read moremuch better than anything I could find online. Anna Marie was great to work with and the delivery was excellent and timely!

We are having similar issues (mainly rippling fabric after just a couple weeks) with 2 England…read moresofas as reviewer, Tom K did in 2015 with his Flexsteel Rockers. It's sad to see that nothing seems to have changed. And, besides the back and forth for almost a year now with the Crest Customer Service Manager on the sofas we purchased which are obviously defective, I have asked to speak to a store manager or owner as our situation is unique. But, after reading a couple reviews here, I'm thinking others have had similar issues with their furniture purchased at Crest. Our situation is not resolved yet and we took delivery of the sofas at the end of January 2023. It's now almost the end of 2023! I've been told by the Customer Service Mgr at Crest that most requests and issues we have made are not "England's policy". My next contact will be with England directly. We, like Tom K., have now asked for a refund. I was willing to pick something else out until the neglect by the store manager/owner became very apparent. He/she just doesn't care or there's something "off" in this whole picture. Update: I emailed England Furniture and was almost immediately called by the area Supervisor Rep. He understands my issues/frustration and is taking steps to make things right. It was refreshing to talk to someone who understands and cares.

I visited the store because I wanted a handmade dining table of high quality. The salespeople…read moreare friendly, personable and knowledgeable. While browsing the showroom floor, I fell in love with a maple wood table. After reviewing the various design options, I purchased a 5 piece dining table along with a sofa table and two end tables all of the same wood choice. I must say I am very pleased with the finished products. Absolutely beautiful. I definitely recommend Amish Furniture Gallery and will be purchasing from them again.

My wife and I bought a kitchen table and chairs and it was delivered in August 2023. It's sad the…read morequality of Amish made furniture has followed the trend of large box stores. Keep in mind it's a kitchen table, is used daily. All the little scratches that are developing is ridiculous. My wife and I do not entertain a lot, the grandchildren are too young to play at the table and for the scratches to develop after 6 months is BS. We called the store, basically were told we are rough on our furniture and we would have to pay to have the finish redone. Hell, our $300 Better Homes and Gardens table lasted 8 years and looked better.

Avanti is a fantastic family business that does things the right way. My wife and I went in to…read morefind a new couch and love seat for our family room. Pat took care of us and showed us their great selection. He also showed us some of the custom options he could offer and we decided to take the plunge going the custom route. There was a slight hiccup in the process with the manufacturer, no one's fault on either side but issues do happen, but Avanti handled it immediately and professionally. Their delivery team is top notch as well - super friendly and very careful! I tell all my family and friends to go to Avanti if they're looking for furniture. We cannot recommend them highly enough!

I've purchased Kitchen set on March 31st. I was told it will be here by Mother's day which didn't…read morehappen. I've called Avanti they pretended like it was on the next shipment and stated they will call me the next following week and that never happened. Then I called again they stated it will be here by the end of the month. I've requested to cancel but the lady kept over talking me trying to assure me it's coming. I told her I had family over with no table which was embarrassing and I was disappointed with the excuses. She again wasn't listening and continued to over talk with the lies talking to the mysterious someone else in background saying yeah it's on the truck it's coming! What a joke! Now I've called my banks to stop payments and guess what they want to set a date! Oh it's here! We want to deliver! You know it take 6-8weeks someone should've told you that! I left a message to cancel and now they want to charge me a 33% restocking fee! Wow! It's also funny that they started calling when I put those disputes in with my bank! They've should've been honest from the beginning and I could've took my business elsewhere! I have phone records to prove you started calling me in June! Leaving messages to deliver on June 12th! That's way over the eight weeks! Again that's not what was promised in the beginning! Damn I forgot what the kitchen set looks like! How about since you were late you give me a 33% discount! No I will also report this to the State's Attorney if I have to! This is bad business! Next time be upfront with your customers about the timeline!