Ordered a recliner waited months to get it when it arrived it was broke asked them to fix it got…read moresent to someone else who just gave me the run around! Never shopping there again!

. Bought a 4500$…read morecouch with electric recliners and usb chargers, this Piece of luxury furniture has worked a total of 6 weeks out of the 14 months we've owned it. First the right side recliner stopped working properly. We called, they came and ordered new parts. 2 weeks later the wrong part arrived, then after another 2 weeks the right part came and they fixed it. Then things went down hill a couple days after that when the left side recliner started experiencing the same problems. Once again they came and this time they said it was our fault and refused to cover repairs. Despite it being the exact same issue that was previously covered by their in house warranty. Also... the usb charger completely fell apart, we were politely told that was also not their problem. Frankly cheap quality sold expensive, and not backed up by them. Needless to say we will not be returning customers. At the very most, don't shop here for the nice stuff.

I had a great experience with the team from ordering to delivery…read more They made me feel like family and that's why I keep going back.

We were in need of a good quality mattress without having to break the bank. We went to several…read moremattress shops in the area but I wasn't particularly impressed with anything that we saw. We stumbled upon the unassuming illini mattress and were blown away by Ed's knowledge! He made us try each mattress and helped us find one that was the best fit for us. He was really kind, didnt try to upsell us and was an overall pleasure to work with. Delivery was quick and easy peasy. 5 years on, we are still thrilled with our "new" mattress and are going back to Illini Mattress to buy a mattress for our guest bedroom.

Dan is awesome! Glad he was able to help us with pickup of a large hutch recently. Really…read moreappreciate the hometown service!

Dan was extremely kind and helpful to me and my family. He helped us with the difficult situation…read moreof getting the old furniture out of my father's place. He was great to work with.

Had previously tried to reach out but apparently Bender's is temporarily closed. I ordered a king…read moresize bed with super soft mattress. What I received was not super soft, it was the complete extreme and is a super hard mattress. I had loved the previous two mattresses that I had purchased from Bender's. They were like sleeping on a cloud. But this mattress is so terrible I wake up every morning with so much pain in my low back, literally have to crawl out of bed and am numb from my shoulder down to my fingers. I would love to have this reconciled and a new mattress that should be the one I ordered. It doesn't help that I paid almost $2,000 for a mattress that is so terrible.

As indicated in the description, Bender constructs their mattresses to order on-site in Urbana. I…read moreneeded a better-quality mattress to replace a cheap memory-foam mattress that I purchased in haste when I moved to Urbana. The old mattress became very lop-sided and would not resume it's original contour after turning. Previous to moving, my wife and I had slept on a high-quality Sterns & Foster for over 25 years. The Sterns & Foster was an excellent mattress, but it was a queen-sized model and too large for my new apartment. Bender has a range of high-quality innerspring mattresses and I selected one that had features like the Sterns & Foster. Bender has models with varying degrees of firmness. I selected a model near the upper end of firmness, and I'm happy with it. The price was reasonable, considering the quality of construction. Bender offers a satisfaction guarantee. They will substitute a different model if the firmness or quality of the mattress is unsatisfactory. The new mattress was delivered on the promised day, and the delivery men hauled away the old mattress at no extra charge. I'm very satisfied with the firmness and the quality of the new mattress and the service I've received.

Went there to look at a table asked to negotiate and told the guy working there that there was one…read moreidentical on Amazon for $100 less so asked if he'd go down to $500 or I'd just get the one off Amazon. Was told that it was a poor negotiating tactic and my business wasn't welcome. Very poor service, will never go back

Absolutely the best place to buy a new mattress. I wouldn't waste my time going anywhere else.read more

My salesperson, Daniel, was very nice, patient and attentive. He made sure I was shown all my…read moreoptions for my new mattress. He took time to educate me about the benefits of each option, including the adjustable bed frames. The selection of brand name items was reassuring. I was able to get a good deal within my budget.

I had a great experience shopping their Labor Day sales. Jurhee was low pressure and answered all…read moremy questions, I got a mattress and adjustable base for half off with free delivery.

This place is seriously awesome! They have quality merchandise at very reasonable prices and their…read morecustomer service is second to none! If you need furniture or household items you should head straight over there. They have both new and gently used items and you never know what treasures you will find!

From the owner: Our business provides new and used furniture, new mattresses, and new and used household items. We…read morealso carry a full line of novelty items and just stuff! Blankets, knives, hats, flags, pipes, dishes, toys, you name it, we have it!!

Nice store layout Great prices…read moreGreat customer service Fast and easy Would recommend

On Monday I bought a loveseat that was advertised as on sale. They set up a delivery date of this…read moreSaturday and they showed up on time, about 10:30 (I had a 10-12 window), and the guys were very friendly. They even helped me put pads on the bottom so that it won't scratch my floor. Go shop there, Peeps!