We had a terrible experience with this company. We had placed a very big order with them, including a dining room table with 6 chairs. We really liked the two-tone option so choose that for the table and chairs. The items took longer than we had been told they would. When they arrived, the salesman came alone and we had to carry the pieces into our home ourselves. The first piece was unwrapped and to our total surprise, it was not two-tone. The saleman said the two-tone "didn't look good". That should have been our decision, and we should have at least been notified prior to delivery! Since the work is not done in-store, we wondered if the Amish doing the staining had even been told that we ordered the two -tone style. As a final insult, the saleman charged us $99 for delivery even though the earlier quote had been "about $50" and we had to unload and carry the pieces from our driveway up the steps to the front door.
Very disappointed at being blindsided. We thought we were ordering a truly spectacular dining room set, that's not what we got. read more