I would strongly caution anyone before using Matthew and Jody's Tree Service.
On 8/13 at 8:10 AM, while clearing right-of-ways near my mother's home, they cut both her power line and internet line. Her power was restored fairly quickly, but her internet was not restored until Sunday mid-morning. My mother works from home and, because of this, was forced to use two days of PTO.
That may not matter to them, but it matters greatly to her. She lives on a fixed income and also helps care for her elderly veteran father who has Alzheimer's, so every day of PTO is extremely valuable.
I called Jody, one of the owners, to ask about reimbursing her for the time she lost from work. He refused and claimed this is simply a risk when right-of-ways are being cleared. When I asked if they were licensed and insured, he said yes, but also said that "isn't what that's for." When I explained the impact this had on my mother and told him I would be leaving reviews so others were aware of the risk, he laughed and hung up on me.
Accidents happen, but how a business handles them says everything. In my opinion, this company showed no accountability, no professionalism, and no concern for the hardship they caused. Be very careful before allowing them near your property or utilities. read more