1. Matteson Service Center

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Durand, IL

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Matteson Service Center

5.0 (1 review)
Open • 6:30 am - 7:00 pm

Services - Matteson Service Center

Routine automotive maintenance

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10 years ago

Great service, good value ... But hard to find. Make the effort. You'll be glad you did.

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People searched for Auto Repair 488 times last month within 15 miles of this business.

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Auto Repair Specialists - Great Deal on Tires - Purchase 4 Qualifying Continental Tires - receive a $110 Visa Prepaid Card in the mail 11/1/24 - 11/30/24

Auto Repair Specialists

(5 reviews)

Dave and his crew always do a great job. Friendly people and a comfortable waiting room. I would…read morerecommend ARS.

(Holy cow, I just realized that I've had a draft of this review sitting unfinished for over 2.5…read moreyears. I'm a terrible Yelper. Anyway, better late than never...) So after an unfortunate meeting with a large piece of metal on a rural road, I rolled my poor Nissan Sentra over to the only auto repair place in Freeport that I knew about (thanks to its distinction as the "best repair shop in town," according to a local newspaper survey). Even though I hobbled in just minutes before closing time, they took their time to check out the damage and then gave me a quick assessment of the situation (which ended up with a gathering of employees staring at the underside of my car in amazement that something could have done so much destruction without resulting in a complete breakdown (or an explosion (seriously))). Ultimately, my auto was toast, and it couldn't be put back on the road without significant work. Dave, the owner, stuck around to help me figure out a rental car, and then actually offered to drop me off on his way home! I don't want to make it sound like this should be expected as standard practice, but this level of customer service -- even in a rare exceptional situation -- is pretty much unheard of. All in all, the work that they did was perfect, they went the extra mile personally and professionally, and I'm still happily chugging along 60,000-or-so miles later. I'm going to need some more work done again soon, and it's too bad that I wasn't able to take the Auto Repair Specialists with me when I moved back to the Chicago burbs.

The Classic Auto Factory

The Classic Auto Factory

(8 reviews)

I brought my 1969 AMX to Classic Car Factory for a repaint and a few relatively minor items:…read morechecking the charging system, a tune-up, replacing the water pump, adding wheel spacers, and later replacing the wiper motor. I was quoted a 30-day timeline and I was provided an estimated cost & a maximum cost. Instead, the car was kept for 8 months and the final cost ballooned to 3 times the quoted maximum. Because the car was fully disassembled for paint, I had little ability to stop the project once it was underway. The results were extremely disappointing. The car was returned with scratches and damage to more than 30 areas of what should have been a high-quality paint job and mechanically, the car was in worse condition than when I brought it in. Parts were lost, including rare and difficult-to-replace trim pieces such as the rear window stainless transition trim and a trunk lid. The windshield and rear windows apparently were unprotected when removed and were reinstalled with deep scratches in them.(They claim that the scratches were in the windows when the car was brought in despite pictures proving the contrary). During repairs, additional damage was caused: the timing chain cover was cracked during the water pump replacement, the wiper motor bushing was destroyed and they could not find a replacement so the replacement motor could not be installed, and two sets of stainless steel drip rail moldings (approximately $1,000 each) were damaged and never reinstalled. The hood latch was painted so thickly it was not operational. Literally none of the requested repairs were successfully completed. After 2 months of back and forth after retrieving the car, they fixed the paint problems - I was unwilling to have them attempt to do any more mechanical work but I did expect them to replace the parts they lost or damaged. They have not. This experience fell far short in terms of workmanship, care, timeline, and cost control. They advertise the lowest hourly rate for mechanics - they should hire one. Their slogan "We can do that" should be adjusted "We can do that but not well". I cannot recommend this shop based on my experience.

I had a really good experience with Classic Auto Factory and wanted to share it. From the start,…read morethe team was easy to work with, straightforward, and clearly knew what they were doing. They kept me in the loop the whole time, explained things in a way that actually made sense, and did exactly what they said they would. No runaround, no surprises--just honest work and solid communication. You can tell they genuinely care about the cars they work on and the people they're working with. That's not something you see everywhere anymore. Overall, I'm very happy with how everything turned out and wouldn't hesitate to go back or recommend them to someone else.

Matteson Service Center - autorepair - Updated October 2026

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