1. Matteson Service Center

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Durand, IL

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Matteson Service Center

5.0 (1 review)
Open • 6:30 am - 7:00 pm

Services - Matteson Service Center

Routine automotive maintenance

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Recommended Reviews - Matteson Service Center

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10 years ago

Great service, good value ... But hard to find. Make the effort. You'll be glad you did.

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Auto Repair Specialists - Great Deal on Tires - Purchase 4 Qualifying Continental Tires - receive a $110 Visa Prepaid Card in the mail 11/1/24 - 11/30/24

Auto Repair Specialists

(5 reviews)

(Holy cow, I just realized that I've had a draft of this review sitting unfinished for over 2.5…read moreyears. I'm a terrible Yelper. Anyway, better late than never...) So after an unfortunate meeting with a large piece of metal on a rural road, I rolled my poor Nissan Sentra over to the only auto repair place in Freeport that I knew about (thanks to its distinction as the "best repair shop in town," according to a local newspaper survey). Even though I hobbled in just minutes before closing time, they took their time to check out the damage and then gave me a quick assessment of the situation (which ended up with a gathering of employees staring at the underside of my car in amazement that something could have done so much destruction without resulting in a complete breakdown (or an explosion (seriously))). Ultimately, my auto was toast, and it couldn't be put back on the road without significant work. Dave, the owner, stuck around to help me figure out a rental car, and then actually offered to drop me off on his way home! I don't want to make it sound like this should be expected as standard practice, but this level of customer service -- even in a rare exceptional situation -- is pretty much unheard of. All in all, the work that they did was perfect, they went the extra mile personally and professionally, and I'm still happily chugging along 60,000-or-so miles later. I'm going to need some more work done again soon, and it's too bad that I wasn't able to take the Auto Repair Specialists with me when I moved back to the Chicago burbs.

Dave and his crew always do a great job. Friendly people and a comfortable waiting room. I would…read morerecommend ARS.

The Classic Auto Factory

The Classic Auto Factory

(8 reviews)

I brought my 1969 AMX to Classic Car Factory for a repaint and a few relatively minor items:…read morechecking the charging system, a tune-up, replacing the water pump, adding wheel spacers, and later replacing the wiper motor. I was quoted a 30-day timeline and I was provided an estimated cost & a maximum cost. Instead, the car was kept for 8 months and the final cost ballooned to 3 times the quoted maximum. Because the car was fully disassembled for paint, I had little ability to stop the project once it was underway. The results were extremely disappointing. The car was returned with scratches and damage to more than 30 areas of what should have been a high-quality paint job and mechanically, the car was in worse condition than when I brought it in. Parts were lost, including rare and difficult-to-replace trim pieces such as the rear window stainless transition trim and a trunk lid. The windshield and rear windows apparently were unprotected when removed and were reinstalled with deep scratches in them.(They claim that the scratches were in the windows when the car was brought in despite pictures proving the contrary). During repairs, additional damage was caused: the timing chain cover was cracked during the water pump replacement, the wiper motor bushing was destroyed and they could not find a replacement so the replacement motor could not be installed, and two sets of stainless steel drip rail moldings (approximately $1,000 each) were damaged and never reinstalled. The hood latch was painted so thickly it was not operational. Literally none of the requested repairs were successfully completed. After 2 months of back and forth after retrieving the car, they fixed the paint problems - I was unwilling to have them attempt to do any more mechanical work but I did expect them to replace the parts they lost or damaged. They have not. This experience fell far short in terms of workmanship, care, timeline, and cost control. They advertise the lowest hourly rate for mechanics - they should hire one. Their slogan "We can do that" should be adjusted "We can do that but not well". I cannot recommend this shop based on my experience.

I had a really good experience with Classic Auto Factory and wanted to share it. From the start,…read morethe team was easy to work with, straightforward, and clearly knew what they were doing. They kept me in the loop the whole time, explained things in a way that actually made sense, and did exactly what they said they would. No runaround, no surprises--just honest work and solid communication. You can tell they genuinely care about the cars they work on and the people they're working with. That's not something you see everywhere anymore. Overall, I'm very happy with how everything turned out and wouldn't hesitate to go back or recommend them to someone else.

A-One Autoworks

A-One Autoworks

(10 reviews)

Alright, if you look at my review history, I am a highly selective review writer. It's either good…read morenews or bad news for the business. Anything in the middle is left where it should be - unmentioned. In the case of A-One Autoworks......it is AWESOME. I've been there twice now. But before i go on, I have to say. DON'T let the location or appearance of the place throw you off. This is a place where I've taken a Porsche and Audi to get worked done and the quality of the workmanship is impeccable (If only the swankier body shops had service as good as they looked from the outside) Price wise, I would say that you get way more than you pay for. Bill (the owner) is an unassuming bespectacled guy who you will often find with a beer in hand. He is the nicest, most honest and sincere auto body workshop owner I have ever met. Which is why I go straight to him even though it is out of the way for me and I have to cab back from the middle of nowhere(Figure of speech) He will tell you honestly what really needs to get done and how he can help you out based on your budget. I highly recommend! P.s Bring him a 6 pack of beer when you bring the car in to get work done and you'll have a friend for life! (I can't substantiate that claim but you'll know what i'm talking about when you get to it) 1 star - GREAT SERVICE 1 star - GREAT Workmanship 1 star - AWESOME Value 1 star - HONEST ADVICE (even if it means less money for him) 1 star - FEEL GOOD FEELING (after paying knowing that you didn't get taken for a ride and because you know you most probably saved at least a few hundred bucks from anywhere else THEREFORE 5 STARS*****!!

Daniel S. Without question the very best in Madison. What a great operation and Bill is the best…read moreat what he does. I have been serviced by him for years and am very satisfied. 5 stars

Matteson Service Center - autorepair - Updated October 2026

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