I rarely leave negative reviews, but I feel it's important to share my experience.Unfortunately,…read moreafter an incident involving my son and the way it was handled afterward, I no longer feel comfortable continuing care here.Before the most recent incident, I had already experienced concerns regarding my son's care. There were multiple times when my son came home with small marks on his face, and I was not given an explanation as to how they kept occurring. After I brought these concerns to the center's attention, those incidents appeared to stop. While I appreciate that the concern was addressed once it was brought forward, it added to my overall concern regarding my son's safety and supervision while in their care.My biggest concern was my son's head injury and the response following the incident. After reviewing the video, I became concerned about what occurred and how the situation was documented by the teacher.The incident report written by my son's teacher, stated that my son started to hit her and that she raised her hands to stop him, which caused him to fall. However, after reviewing the video, that is not what occurred.What the video showed was my son running up to the teacher in a playful manner. He placed his hand on her stomach area, appearing as though he wanted to be picked up, and his hand was there for only a moment or two when then Ms.karlie grabbed both of his hands, my son slightly leaned back, and she then let go of both of his hands while staring directly at him . There was no attempt to even try to catch him as he was falling backwards. As an adult supervising a young child, I would expect that a 39 pound child's weight shifting backward would be noticeable, especially while holding onto their hands. This is why I was concerned that his hands were released while he was leaning back, resulting in him falling backward and hitting the back of his head causing a shell to pierce through his head and bleed. The video did not show my son being aggressive or attempting to hit her, and it did not show her raising her hands to block him as described in the report she wrote .After he fell, the video showed my son crying holding his head and walking back toward the teacher to be consoled. What was concerning to me was that his head was not immediately checked after the fall, and staff did not appear to realize that he had a bleeding injury until later. As a parent, I would expect an immediate assessment after a child hits the back of their head as well as me being directly notified of an head injury that involved him falling straight back on his head. What was most concerning to me was that, after the owner reviewed the information, she did not acknowledge the discrepancy between what the teacher stated and the video or address my concerns regarding the inaccurate account that had been documented by the teacher. This made me feel that the seriousness of the situation and the impact of an inaccurate report involving my child were not fully recognized. I was also concerned when my son came home telling me that his hair "looked crazy." While this may seem like a small comment, it raised concerns for me as a parent because I wondered where my 2 year heard that and whether comments were being made about his appearance while he was at school.Recently, my son has also started crying at drop off. The concerns I experienced, including the incident report and the comment regarding his hair, made me question whether my son's individuality and differences were being fully respected while in their care.I contacted the center regarding my deposit and explained that, due to the incident, I did not feel comfortable keeping my child their for the required two-week notice period . I reached out to discuss receiving my deposit back, but I never received a response back or any follow-up regarding my request from the owner.As a parent, my child's safety and being able to trust the people caring for him are my top priorities. Unfortunately, this experience left me feeling unheard and uncomfortable continuing care at this center

Premier has been incredible for our son! He flourished as soon as he started there and continued to…read moredo so! The infant room and toddler room teachers were so great and my son would reach and run to them! He developed so much while he was there. They made the transition from infant to toddler room as easy as possible and were so patient with us (first time mom over here). They handled incidents with care and sensitivity - things do happen but Premier handled the incidents carefully and were always transparent. All of the teachers, aids, and office staff know the kids so well. My son lights up when we walk in and the front desk staff greet him everyday like he's royalty!! We are moving and I am devastated to pull our son from here. Highly recommend!

We have sent three boys to Kiddie Academy up until kindergarten since 2017 with our youngest boy…read morefinishing up there this year. We can't be more grateful for how they've helped our boys flourish socially and academically. Teachers from years ago still remember our older boys' names and always put smiles on their faces. Every teacher we have had has been nurturing and positive with our boys. Thank you Sierra and Colleen for doing all the behind the scenes work to make Kiddie Academy a great place to drop our kids off.

My child has been with Kiddie Academy since he was 6 months old and now he's going to headed to…read morekindergarten in the fall. Over these years the professionalism and care his teachers have demonstrated have been exemplary. Their ability to relate and work with children on their level is nothing less than inspired which allows my wife and I to work full time without concern around his level of care. They are a valuable resource in the community which has helped create a well rounded social environment my son ensuring that he will be well adjusted as he transitions into this next phase of education. I can't thank them enough for their steadfast and diligent work on a daily basis.

I love bringing my daughter here. The staff is great. Always professional and kind. They treat my…read moredaughter like their own. The building is always clean and I never have to worry when I leave. 10/10!

This daycare used to be a great facility before the COVID lockdown last year. They were in a…read moredifferent building. The rooms were bright and organized. They had great teachers. The parents were updated all the time on the Brightwheel app. I received regular updates about how they were doing. When everything closed last spring, Bright Beginners moved to a new location a few buildings away. Their "dream" seemed to be to open a whole bunch of classrooms (instead of two) so kids can spend more time with children their age on their own level, which is a great goal. Unfortunately, starting with this move, everything unraveled. The building isn't great. The rooms are small and dark. Many don't have windows. Only two were being used: 1-2 year olds and 3-5 year olds. Instead of keeping their website updated, as teachers quit (and a lot of them were unhappy with the lack of leadership and communication), their images still remained on the website. No one's profiles were updated. No new teachers have their credentials listed, or even their pictures. Teachers appeared and vanished and the parents had no idea who they were. Then, the schedules disappeared from the website. The website has pictures from 3 years ago. Not only is the website outdated and incomplete, most teachers stopped using the Brightwheel app to communicate with parents. We used to get videos and pictures throughout the day. After the move to the new building, I would be lucky to see one picture of my son in a week. When I would ask how he was doing, I was usually told by the teacher, "I don't know, I wasn't with him today." No progress reports. No information. His clothing started vanishing. He came home wearing another child's underwear. What's worse, is the staff seems to have the hardest time wearing masks. We know it's the easiest way to prevent COVID and yet, some keep their masks on their chins. Some under their noses. Some not on at all. When you ask the teachers about COVID, most state it's not a big deal or "assume" they already had it. They seem unaware that having it once does not make you immune, and they also don't realize that they can easily be carriers without symptoms. Then the pull their masks down and breathe all over our children. The center is more concerned with "ratio" than they are about the well being of the children. Instead of keeping rooms open, children of all ages are combined so they can have as few teachers as possible at the center. Never mind the fact that they're overwhelmed and the kids are having a hard time adapting to new rooms at random as well as other children, all they care about is not having one extra teacher there for one hour because they would probably have to pay her $10 for her time. As a former elementary school teacher, I assure you in school they still teach that children, especially young children, thrive from routine. This center has no problem shuffling children around and confusing them as long as they don't need to pay one more teacher for one more hour. When they did have COVID scares (and they did), they were forced to close the entire center because of the insane amount of mixing they do with teachers and students. Also, you will never see the director or assistant director unless you show up during the day. Most parents bring their children to daycare because they work, meaning the children will be dropped off before work and picked up afterward. The director and assistant director make zero effort to ever come in early or stay late (which means their teachers are responsible for opening and closing the center and addressing issues) which shows you how little they actually care. Shortly before I switched daycares (my son no longer goes here but I did want to write a review to warn other parents), the center started a newsletter which I thought was a great idea. However, it's not filled with any content. I didn't know what concepts or information I should be going over with my son. Knowing he's learning about "the letter B" isn't helpful: he's known that letter for 3 years. I thought Preschool actually meant the children would be learning. A coloring page? How about the center informs you IN ADVANCED of the days it will be closed in case we don't keep our handbooks open on our kitchen tables. How about it informs us of new policies and procedures at the center? How about future improvement they can make to the center? Perhaps information about how to obtain a progress report? What improvements, you ask? Perhaps label the 20 doors in your hallway so we know which one is the kitchen, which one is the bathroom, which one is the preschool room... Or replace your mud pit with sod so when the children come home from playing outside on a damp day we don't have to throw away their entire wardrobe? Perhaps invest in a sign on both of your doors so people actually know this is a daycare? I used to love this place. It's very sad what happened.

If I can give them zero stars I will. Do not take your child here until you want them to be…read moreunattended and abusived by other children when the teachers that are supposed to be watching them instead the teacher are huffing and puffing because they don't want to be there. Hope this place gets shut down immediately

Reading the other comment on here is unfortunate someone would bash this daycare when it's one of…read morethe safest, licensing implemented I know. My experience since the daycare has been open has been phenomenal and the quality of staff continues to improve. The director Mrs. Wilmeka is attentive to the classes and respectful to me and other parents when resolving any issues. The teacher's priority is the children's safety and development. Also the kids always leave happy. Every daycare will have children who get hurt or hurt another child and it may be your child who causes the harm. That doesn't make the school bad when so many families have been here still since they opened including myself. I value Anointed Child Development because I TRUST them and its RARE to have that in 2025. I recommend this daycare to anyone I know so thank you to the owner Ellise who vets staff and doesnt keep anyone who is a problem.

Best learning center you could ask for. I have been with them for 6 years and will be a life long…read moremember with my children until they can no longer go. I appreciate every teacher, assistant as well as the best assistant director Ms Young and Director Mrs Tanya. They are the best.

As a parent.. I can truly say that BVLA is an incredible…read moredaycare! I have 2 children who love coming here. My children have been coming here for over a year and I just love the communication that the teachers have with the parents. They have so many activities and family fun nights; everyone has fun on these nights, the children and the parents. My daughter who just recently turned three is learning how to write her name in her own, recognize the letters in her first and last name! I really really love how ALL the teachers work with the children. I went to work knowing my babies were and are safe! As a Staff.. I recently joined the BVLA team a couple months ago I can really say that your children are SAFE here! I was impressed! We have so much fun, from the time we enter til the time we leave! We want to make sure every single child feels welcome and safe! I truly love seeing the children with smiles on their faces everyday! I love working with my colleagues as well! We love working together and sharing ideas for our classrooms. Your baby (child) is safe here with us!

Not sure where to even start. John Humphrey KinderCare was under the leadership of Mary when my son…read morewas attending. My son was sick almost weekly. They barely cleaned. I would pick my son up and he would have boogers on his nose/face dried up and crusty. When I would give my child a bath at home after the day, he'd have dried up feces on his underwear due to them not wiping the kids after they use the restroom. The teachers in each class were young, inexperienced, and ignorant. Anytime I made a complaint about the care of my child (that I pay them for) they would gas light and manipulate things to make it my fault that they were not caring for my son properly. I also witnessed a couple of the teachers getting super impatient with the kids and sometimes toss them around and scream at them, it honestly broke my heart. The manager Mary was the worst part of it all. Instead of taking the responsibility for her own KinderCares failures, she decided to blame the kids! She would literally blame the 3-4 year olds themselves. Horrible daycare to attend.

Around January 2021, we realized that we needed child care for our 9.5m son. We were both working…read moreFT from home and couldn't give him the attention he needed. We were stressed and not being the best parents we could be, juggling everything on our plates. We looked at nanny's but given Covid, many wanted to be in their home, not ours. We did look at another daycare but I didn't feel comfortable. We finally talked to Melissa at KC-John Humphrey and gave it a try. To be honest I wasn't thrilled about the idea of a "commercialized" daycare. Melissa and all the staff/teachers are absolutely incredible. They made the transition easy. They even helped and accommodated as we transitioned our son from home purees to table food; from formula/BM to dairy milk/water. We saw so much growth and development in our lil guy after just a couple weeks. The app is great for communication and just seeing how our son's day is going/went. They are very diligent about children's health. Although it was hard, our son had to stay home a couple times because of sickness that had similar symptoms to Covid (but wasn't). I can appreciate the effort. I wouldn't want other kids to expose our son in the same situation. They followed up on his "sick days" just to check in on him. The ONLY reason we are leaving this center is because we're moving to Elgin. We've only been going to KCJH for about 5 months and will truly miss the team. They genuinely care about the children and families. On another note, our transition to an Elgin KC has been seamless as well. We look forward to the same caring staff up north. For all the new parents struggling decide to send your child(ren) to daycare in the OP area, send them to KCJH. You become a better parent because of the reduced stress/mental break and the child(ren) love it.

Please do not take your children here!! I beg you! They do. It care about children, this is just a…read morepaycheck for them! They were caught mistreating and neglecting a boy under 2 years old. Left him outside crying and screaming. He was red in the face and alone in the heat. Strangers noticed the boy and got into the gate to grab the boy and knock on the window, the workers did not open that door instead told them to go around. They were no concerned nor explained why he was left alone. Please, for God's sake do not take your children here! Most likely they are being mistreated and neglected. I know times get hard and you need someone to watch your children to work, but please find another place or a church ministry or someone that loves your child. This is unacceptable as they police will be called on them!

Staff is always pleasant and they all greet my two year old during morning drop offs . My son eats…read morebetter there than he does at home . They also have a summer program for the older kids which is a nice change up from watching TV at Grandmas house all day . I do Wish they would open earlier during the week for the days I have to start work at 5:30am. I know that's a bit of a stretch though lol.

The staff members are so dedicated to teaching the whole child, being their social emotional…read moreskills, as well as providing cognitive growth!

This place is great. The staff here are so good with kids,they got my son to open up and not be so…read moreafraid on his first day of school that he enjoys going each day. This school teaches kids manners, how to be kind to each, and many other things along with the basics. Great place!!!!