Vacuums are always out of service. Roughly 15 but only 3 work. I pay monthly. Well PAID.... About…read moreto cancel

if you want your vehicle damaged and not clean this is the place for you. purchased a 2024 took to…read morethem for first wash damage my truck spoke with the manager on duty at the time who had the same truck showed him the damage he gave me a card to call. Went home called the number was told some things etc they took the message for the owner. day went by called back again was told the same went back to fuller owner wasn't there spoke with someone left message to have him to me still no go. the good thing we have now is social media and I will make sure I put this car wash on the map and since I live not far local flyer's coming soon.

They did a awful job on my car and when I called to discuss it they were very rude. Service was…read morejust awful.

This place used to be great. Short staffed and owner doesn't even help but the time of this posting…read moreI have now been here one hour and they still are not done! Never again!

April 24, 2026 10:30a.m. I got a car wash and thought I would be able to vacuum out my car. AGAIN,…read morenot one single vacuum was working. This is a common occurrence at this car wash. I'm Going to seriously look for another car wash option. This place is close and convenient for me, however; I'm not receiving all of the benefits bc the vacuums rarely work.

Sparkle car wash in Matteson, IL is a rip off. My mother paid $16 and some change for month of car…read morewash and they enrolled her in a monthly membership. They have been charging her card every month for $20. I asked them to stop two months ago and they are still charging. Please go elsewhere to get your car washed.

Most people that I talked to were very nice and helpful, with the exception of a couple drivers who…read moredidn't speak great English so it was a harder to communicate with each other. Price was reasonable and I was able to do guaranteed pickup and drop off on scheduled dates which was very helpful as I moved across the country and had very specific dates. I did feel pressured to book quickly in the beginning which only added to the stress of moving. My car was picked up and dropped off on time and without damage so I'm grateful for that. The biggest issue I had was the lack of communication from Montway to the dispatched carriers. My carrier was changed three times, which is fine and didn't bother me, but Montway did not effectively communicate these changes to all the carriers. I ended up getting calls from several different drivers on the day of pick up so it was very unclear who would actually be picking up my car. Overall, my experience was fine and the goal was achieved, but it could've been better.

Their prices were reasonable, but I found their organization and communication to be subpar. I had…read moreto call multiple times to coordinate pickup after I learned they messed up my pick up date. Thankfully, the driver we were assigned, Barry (Barry 97LLC), was really great. He was responsive, accommodating, and kind. I also appreciated his transparency. My car was delivered intact without any issues a week after pickup.

A Google review just isn't enough. I bought my '22 Outlander fresh off the lot, 3.5 yrs later,…read moreevery time I have to take my vehicle in for maintenance and step foot in that place, I am never disappointed! They take such great care of me as a vehicle owner, and my vehicle itself. They have taken care of every oil change I've gotten since I purchased. What a savings! I appreciate the car washes after my oil changes, the burst of air freshener when my vehicle is returned to me, as well as all the other little accommodations and perks that come along. The customer service in general is always FLAWLESS. It's been a no hassle situation since I purchased. I would be lying if I said I wasn't happy with choosing South Suburban Mitsubishi for my vehicle choice. Would I recommend to anyone.... 1000%

My husband drove by this dealer many times because there was a jeep I liked. When my husband…read moreemailed them for info it took them many days to respond. We were at the dealer standing in front of the jeep when they responded they no longer had that car. When we told them we were standing in front of it, they said it was for sale and was going to the auction. This was late October. It is now January and the jeep is still on their lot. Very sad that when I wanted to buy a cat I really liked they were sketchy about it.. I went to a different dealer and spent my money on a different jeep. I will not recommend this dealer to anyone!

It has been my experience on my second visit that the marquee always has a lower price than the…read moreactual pump. And if you're not paying attention, you don't realize that. I know that's against the law and I just wanna make everyone aware. Today the pump clearly said $3.75 for regular and you can see the huge marquee says $3.67. Go to the gas station across the street. It's always accurate..

This place only gets 2 starts because of their car wash. First, they don't tell you until you get…read moreup to the car wash entrance (after you waited in line) that you need to pay inside. There is a sign that says you get $0.10 off each gallon of gas. Well I filled up and then went for the car wash. Then when I went inside to pay for a car wash I asked which one has the underbody flush. The person told me the most expensive one. Well it did not have an underbody flush. That was just a lie. Then when I looked at my car it did a horrible job of cleaning. My friend even questioned if I got it washed. The whole thing just seems like I was taken advantage of - from the gas discount to the quality. Then the crazy amount of time it took to even get the car wash. Would not recommend at all!