After reading recent mixed reviews, I admit I was a little hesitant but....my dining companion and I wanted to stay local, and the good reviews I read swayed us to give Matteo a try. Glad we did, too!
Parking? There's street parking, free after 6pm, as well as two car parks near by. Easy peasy!
Without making a booking, we were seated immediately. A nice menu offered some interesting choices. We opted to share a salad and a pizza. Both were de-lish! The salad was greens and raddichio in a very light dressing. The pizza crust was....soggy under the filling of cheese, mushrooms, tomato sauce, olives and artichoke while the outer edge of the crust was perfect. Good flavour but soggy...
My friend felt there was a lack of effort by the staff to make us feel welcome. I did not feel that way exactly but, there was a clique like feeling. Since this was mid-week, I'm guessing it's not as busy as the weekend. That said, there's really no reason to have a clique kind of vibe and staff should actually have more time to give attention to all patrons, not just certain people.
I think management or the owner(s) might offer all staff training in (better) hospitality, because a restaurants' success relies on 'good will', excellent customer service and knowing how to make patrons feel 'special'. You know...so first time customers keep coming back.
As for me, I enjoyed my meal, sans the soggy pizza and the ambience. I'll be back!! read more