Would give 0 stars for unreliability and 2 no-shows. Made appt 2 weeks in advance. Told them it was a Roadtrek parked in the drive. Was the only reason keeping me in Florida. Called to try and move it up and she could only do a day so I took it. Called day prior and wasnt on schedule. (I attached a text of the reschedule)
Day of..I get a text they cancelled because the address they googled was a mobile home and they dont work on mobile homes. (after I told them parked in moms drive)
My first thought was how dumb to think RVs had a physical address unless in a campground.
I left a message not to cancel and my boyfriend will lose his shit if this appt was cancelled. (He is a horseman that rides in April and I kept him here another 2 weeks JUST for my plumbing!).
HERE is my concern:
The guy (Nathan)called asking for my boyfriend and wanting to know why he was threatening him?
(NOT that he was sorry for 2 no-shows and keeping the appointment.)
I said he wasnt threatening anyone-he would be justifiably angry (moreso at me for hiring an idiot and keeping him here 2 weeks for nothing)- nor did he know at the time the appt was cancelled and no problem if appt kept.
Nathan called me a liar!
Insisted on wanting to know where my boyfriend was and that he would come here and fight him.
(Such a badass?)
THEN, I got my boyfriend and my mom and put him Nathan on speaker phone where Nathan continued to threaten to come over to harm! ZERO accountability for their stupidity.
My bf is senior VP of advertising for the big 3 and I own a corporation.He doesnt threaten. Throwing insults at customers such as he did when we did nothing wrong also a concern. Even my mom who is quiet as a church mouse told him to shut up. *grin*
So toss in bad customer service.
He has only been in business as a LLC since June 21 so you can't sue him and cannot find that he is a licensed mechanic. Looks like he cant hold down a job. Now you know why.
The concern is if you actually DO cross him- he will get physical with you or verbally abusive.
Both of us went to our front office and posted on our village billboard to warn others.
(The called when we were in the office and another unsatisfied customer showed on the billboard)
Pass this guy by.
He is pretty scary.
Not worth the repair when their are others. Unfortunately, we denied someone reputable the job. read more